In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

They fixed the leaking pipe no problem for $317.40 However, they charged $276.04 flat rate to…read more"Open access port in ceiling or wall to work on piping or locate leaks. This was for the five minutes with a vibratory tool it took to cut out rotted plywood under a sink (not a wall or ceiling). Way over priced for five minutes work.

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

Very happy with Big O's. Orlando came to replace my sump pump. Works like a charm! His prices were…read morereasonable. I even helped him out by holding the flashlight. I asked him a ton of questions about the process. He was very helpful and answered everything! Will definitely use him again!

We had a very complicated sewer problem. He went above and beyond! Would definitely use him again.read more

We have used Dan's Drain Services twice now and will continue to call on them for our plumbing…read moreneeds. On both occasions the services were performed quickly and efficiently. Everyone at Dan's has been professional, friendly and considerate. They were very responsive when we were faced with a water heater that was leaking leaving us without water. Their pricing is very fair and they are extremely conscientious of leaving behind a clean work site.

I've used Dan's Drain Service on a couple jobs and I'm always impressed with the quality and value…read moreof work Dan does. Looking forward to using this company to put in a french drain in the back of my yard. Would highly recommend contacting them for any drain issues you might have.

these guys are great! responsive and most of all honest! all l needed was a valve tightened but…read morecould have told me l needed a new valve but did not. thanks, Jeff!

We had a pipe burst after the cold weather snap in December - there was water everywhere and I have…read morea one-year-old and at the time my wife was sick - so it was hectic. Because of the situation they squeezed us in, I called and 4 hours later my pipe was fixed, with great communication the whole way, and at a very fair price. Thank you Biegel's! You made what could have been a major issue a pretty quick fix.

We have used Arrow Plumbing several times now, and they are officially our first call for any…read moreplumbing needs. It is rare to find a company that is this consistent. Every time we've reached out, they have been incredibly quick to respond and just as fast to get the work scheduled and completed. The quality of their work is consistently excellent, and their prices remain very reasonable--especially compared to other quotes we've received in the past. It's a relief to have a local pro in Medina that we can trust to do the job right the first time without overcharging. Highly recommend!

John was exceptional arrived as promised and efficiently worked to get job complete. Worked after…read morehours and knows what customer service is all about. I have found my go to Plummer

Plumbing Excellence does plumbing like Apple makes software--they care about every detail of what…read morethey do; customer satisfaction and high value craftsmanship are top priority. I called Plumbing Excellence in a pinch when our water heater started leaking. Anthony responded quickly and worked into the evening to get a new one installed, and we had hot water again that night! We were so satisfied with his work and his service that we hired him to fix a gas leak in our fireplace, too. He did, and now we have a working fireplace again, too! Thanks Anthony! Anthony was meticulous but not slow in getting the job done right, kept communication open and honest, and waited patiently at my house while I finished pricing other options. He explained that a hardware store water heater is of cheaper quality than the "professional" model he would install. He also correctly guessed that a competitive quote had come in lower because they did not factor in permitting the work, which he felt was important, and I agreed. He did look for multiple ways to save us some money, including combining visits, not charging for the initial investigation of our gas leak, discounting a subsequent job; he even researched the design lifetime of my new water heater and recommended against getting an extended warrantee in my case since the heater was built to last at least that long if not longer. Anthony and team were friendly, passionate, and a delight to have at our house. I would hire Plumbing Excellence again or call them for advice any time!

Not very happy with their service. Paid over $500. to find and fix gas leak. They did their work,…read moresaid they corrected leak and left. Gas company comes out to turn Gas back on and says it's still leaking. Call Buddy's back out, they now say the leak is coming from the main line going into the house, and give an estimate of almost $6000 to fix. So, let me get this straight...you want me to hire you again for a $6000 job, when i just paid you over $500 and you obviously didnt do much of anything except maybe do a pressure test which accomplished nothing and benefitted me zero? I don't think so.....

I highly recommend Nathan and his team. After being told by another company that our HVAC unit…read moreneeded to be completely replaced, Nathan took the time to properly assess the issue and quickly determined that the problem was much simpler than we had been led to believe. He was honest, knowledgeable, and transparent throughout the entire process. Instead of pushing an unnecessary replacement, he identified the actual issue, fixed it efficiently, and had our unit up and running in no time. Finding someone you can trust in this industry is invaluable, and Nathan has certainly earned our trust. He is reliable, professional, responsive, and truly cares about helping his customers. We are extremely grateful for his expertise and would not hesitate to recommend him and his team to anyone in need of HVAC services.

Omg our Arlington conditioner stopped working last night. Long ruff night but we called caswells…read morethis morning they were at our house by 745 am. Considering we've lived in the house 26yrs never serviced it. Lol opps. They found a mouse nest shirt story were up and running again within an hr. Thank you caswells comfort. Life savers