I've never had a problem with Dan at 1st Choice Plumbing and Drain returning my phone call and he…read morealways communicates when he will arrive, explains clearly what needs to be done and does a great job. I recommend him highly. He doesn't push anything to be done unnecessarily and does his best to save you money.

Dan has done a few different jobs for us and is always courteous and professional. He is very good…read moreat explaining everything and makes suggestions to help avoid future problems. Highly recommend!

I had an issue with a pressure valve and called as soon as they opened for the day. I was thrilled…read morethat they could fit me in for a same-day repair. The technician, Jon, was prompt, professional, and incredibly skilled. The workmanship on the repair is outstanding--it's clear he takes real pride in his work. It's so refreshing to find a reliable and trustworthy plumbing service. I will not hesitate to call them for any future plumbing work and will be recommending them to my friends and neighbors.

Awesome experience. I called in the morning to set up an appointment to get a pressure reducer…read morevalve and to check some of my own amateur hour plumbing skills. I was immediately impressed by the level of service and attention I got in scheduling an appointment for the next day. An hour later they called back with a cancellation and were at my house within the next hour. Great work, good price and I'll definitely call back for all future plumbing needs.

Dude never returned the phone call. Kind of not what I am…read morelooking for when my water won't shut off. But what the heck do I know.

Exceptional service and workmanship. Friendly and accommodating to the customer. Great experience…read morehaving Dave work for us for the full 1 hour.

I live in California , but needed assistance on behalf of my elderly parents who still live in…read moreParma. Their kitchen sink was badly clogged and after two weeks of my father insisting that he could fix it I called Action Plumbing. Within one hour of my call they had a guy out there. Turns out my dad was looking at the wrong pipes in the basement and the kitchen sink needed to be snaked as well as have new pipes put in. My dad is a former engineer, used to be able to fix everything and tends to be mistrustful of "repair" services - he admitted that the guy knew what he was doing, was assured that it was done right and that he couldn't have done it himself at age 84:)

I absolutely love this company and would not hesitate to recommend them! Jim was the first to come…read moreand check the issues with my heating system, he was personable, professional, knowledgeable and very efficient! He not only explained exactly what the issues were but provided photos. Upon his recommendation, installers Jesse and Darcy arrived the same day to begin installation and were extremely thorough and personable. Kenny showed up to check my electrical system and again was knowledgeable, professional and was able to explain and give options for issues within this system. Both owners; Ben and Alex were in touch and available if needed and also were a balanced blend of professional and personable! Action heating & Plumbing...my go to! Kaysville, Utah

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

I am incredibly frustrated with my experience with Plumbing 911. They already charged me $300 on a…read moreprevious invoice just to replace a toilet wax seal, but they did it completely blindly without actually knowing what the root cause of the leak or problem was. Now, they have handed me an estimate for over $1,600--including cutting open my laundry room ceiling and walls--without even pinpointing the actual issue first. Their paperwork explicitly states that "additional work may be required" once the toilet is removed, leaving the door wide open for endless extra costs. To top it off, they refuse to take responsibility for putting back any of the finished surfaces or walls they plan to tear apart. They are guessing at my expense and trying to leave me with a massive bill and a torn-up house. If you want a plumber who actually diagnoses a problem accurately before racking up charges, look elsewhere.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

My 80+ years old in-laws called them during last week's below zero freez4-fest because their…read morebasement washing machine drain was blocked. The guys showed up the next morning, camera-scoped the pipes and spent four plus hours snaking through 60 years of roots and broken clay tile to get the drain operating properly. They had moved the washer and dryer out of the way before the started, moved it all back on completion and cleaned up after themselves. And they invited my father-in-law to watch the whole process. They (and I) couldn't be happier. We'd definitely recommend Brecksville Plumbing and they'll be our first call in the future

Recently had work done on a bathroom in my home. Good service at a good price point. The next time…read moreI need work done, I will call them and, hopefully, they will send Jeff out.

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.

An absolute lifesaver. Came out same day to repair my sewer. Wish i could give 10 stars.read more

Just used them to replace my sanitary sewer, guys worked hard and fast to get us back up and…read morerunning, did a very nice job, were professional and polite throughout entire process, price was competitive. they actually beat other estimates . I was very pleased . I will recommend these sewer contractors