I've never had a problem with Dan at 1st Choice Plumbing and Drain returning my phone call and he…read morealways communicates when he will arrive, explains clearly what needs to be done and does a great job. I recommend him highly. He doesn't push anything to be done unnecessarily and does his best to save you money.

Dan has done a few different jobs for us and is always courteous and professional. He is very good…read moreat explaining everything and makes suggestions to help avoid future problems. Highly recommend!

I had an issue with a pressure valve and called as soon as they opened for the day. I was thrilled…read morethat they could fit me in for a same-day repair. The technician, Jon, was prompt, professional, and incredibly skilled. The workmanship on the repair is outstanding--it's clear he takes real pride in his work. It's so refreshing to find a reliable and trustworthy plumbing service. I will not hesitate to call them for any future plumbing work and will be recommending them to my friends and neighbors.

Awesome experience. I called in the morning to set up an appointment to get a pressure reducer…read morevalve and to check some of my own amateur hour plumbing skills. I was immediately impressed by the level of service and attention I got in scheduling an appointment for the next day. An hour later they called back with a cancellation and were at my house within the next hour. Great work, good price and I'll definitely call back for all future plumbing needs.

Dude never returned the phone call. Kind of not what I am…read morelooking for when my water won't shut off. But what the heck do I know.

Exceptional service and workmanship. Friendly and accommodating to the customer. Great experience…read morehaving Dave work for us for the full 1 hour.

I live in California , but needed assistance on behalf of my elderly parents who still live in…read moreParma. Their kitchen sink was badly clogged and after two weeks of my father insisting that he could fix it I called Action Plumbing. Within one hour of my call they had a guy out there. Turns out my dad was looking at the wrong pipes in the basement and the kitchen sink needed to be snaked as well as have new pipes put in. My dad is a former engineer, used to be able to fix everything and tends to be mistrustful of "repair" services - he admitted that the guy knew what he was doing, was assured that it was done right and that he couldn't have done it himself at age 84:)

I absolutely love this company and would not hesitate to recommend them! Jim was the first to come…read moreand check the issues with my heating system, he was personable, professional, knowledgeable and very efficient! He not only explained exactly what the issues were but provided photos. Upon his recommendation, installers Jesse and Darcy arrived the same day to begin installation and were extremely thorough and personable. Kenny showed up to check my electrical system and again was knowledgeable, professional and was able to explain and give options for issues within this system. Both owners; Ben and Alex were in touch and available if needed and also were a balanced blend of professional and personable! Action heating & Plumbing...my go to! Kaysville, Utah

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

My 80+ years old in-laws called them during last week's below zero freez4-fest because their…read morebasement washing machine drain was blocked. The guys showed up the next morning, camera-scoped the pipes and spent four plus hours snaking through 60 years of roots and broken clay tile to get the drain operating properly. They had moved the washer and dryer out of the way before the started, moved it all back on completion and cleaned up after themselves. And they invited my father-in-law to watch the whole process. They (and I) couldn't be happier. We'd definitely recommend Brecksville Plumbing and they'll be our first call in the future

Recently had work done on a bathroom in my home. Good service at a good price point. The next time…read moreI need work done, I will call them and, hopefully, they will send Jeff out.

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

pleasant tech. educational instructions. Slightly on the High side $$ Work probably wasnt…read morewarrented, but I had the part - please just adjust. ty

An absolute lifesaver. Came out same day to repair my sewer. Wish i could give 10 stars.read more

Just used them to replace my sanitary sewer, guys worked hard and fast to get us back up and…read morerunning, did a very nice job, were professional and polite throughout entire process, price was competitive. they actually beat other estimates . I was very pleased . I will recommend these sewer contractors