I was recently in the unfortunate position to have to reach out to this company 2 years after they had performed some work that I now had to revisit. I knew it would be a long shot, but felt strongly that I had a case in terms of pointing out that they could have been more thorough initially, preventing me from having to revisit work in the same area where they had been 2 years prior. I was asking for some sort of credit for the work I was now having to repeat. Earl was willing to listen to me and look at what I was seeing. He could have shut me down and denied any responsibility, but he did not do that. With great compassion and obviously great people skills, he offered to go above and beyond to rectify my situation. Not only did he agree to take care of the problem, but he managed to convert me from a former customer who probably wouldn't have sought their services in the future, to someone who would take the time to write a detailed 5-star review, recommend them to my friends and collegues, and likely call them in the future for any plumbing needs I may have. As a business owner myself (Midwife360), I understand and appreciate the delicacy of situations like these, and am impressed with the outcome! read more

Plumbtastic was hired by the unit owner in the condo below mine to repair a major leak. Using them was the logical choice since they needed access to both units and were allready familiar with the situation. Plumbtastic was the ONLY company that thought out of the box to get the job done without breaking the tiles in the guest bathroom and doing a major remodel. Earl and Dominick are the father and son team who run this company along with another business, which will be another five star review. I support locally owned and operated businesses whenever I have the opportunity to do so. Earl came up with an extremely creative plan to repair the leak from the downstairs unit going up into my unit instead of tearing up my bathroom to fix everything. Under Earl's direction, Dominick quickly and efficiently took control and expertly executed his dads plan and he did it well. Earl and Dom are amazing at thinking out of the box and doing quality work. Earl handled all of the HOA's b.s. with professionalism and grace, along with becoming the mediator between both units as tensions were running high on both ends. I highly recommend Plumbtastic for any of your plumbing needs. read more

I called Plumbtastic for a hose bib replacement. Dom was the plumber who came to my house. He was very nice and professional. I am pleased with the job he did for me and will use Plumbtastic again for future needs. read more

I found this company on Nextdoor...contacted them and set an appointment to quot a replacement toilet. They did not show. They did not call. I texted them the following morning saying 'thanks a lot'. I received a text back that their tech had run into a problem on the job before mine and didn't tell the office....I did receive a quote afterward for $600. This is exorbitant to say the least! The other quotes I received were in the $300 range. I'll use one of them. read more

Earl and Dom came when others would not. Did a great job of correcting what others had done poorly in the past, causing leaks. Friendly, honest, and knowledgeable. They take customer satisfaction seriously. Highly recommend! read more

I recommended Plumbtastic to a friend in Wellington based on my research online. She needed some service for her new home. I was pleased to discover that these guys not only did a great job for her but did so for a very reasonable price. I am happy that my friend is happy, so highly recommended :) read more

tried to install/replace a disposal (which I've done before). Tough job trying to securely attach to the collar. I didn't get it right and it leaked badly so I could not use the kitchen sink. I called around looking for a plumber. It being a Saturday, all I got was "Call Monday and we'll send out a technician to give you a quote." Except Earl at Plumbtastic said he could come later that afternoon. We sealed the deal. He kept in touch about arrival time, showed up when he said he would and expertly and efficiently fixed the problem in less than an hour. He cleaned up after and was most pleasant and courteous. Highly recommended. read more

Great service with very fair pricing! Would definitely recommend:) I called and they were there within the hour. Saw that what I needed wasn't as bad as expected and charged me even less. read more

It's wonderful to be able to get emergency plumbing service that doesn't cost an arm and a leg. Especially close to the holidays! Quick service and our toilet works like a dream now. read more

I am extremely disappointed in the direction Plumbtastic Plumbing has taken. I have done business for almost three years with them and until yesterday I was pleased. I had an appointment for Wednesday after 12P.M. and I was never informed that the service was going to be delayed until Thursday. No courtesy call! Until I called. When Tom arrived the next day, he had one part but the other didn't fit. Tom was cordial and professional. Unfortunately, an invoice could not be provided onsite because everything goes through the office. When I finally received the email with the invoice I was charged $233 for a $15 part and the service call. When I called to question the amount I was told the company charged flat rates for service. I also questioned the part that was on the invoice. It was incorrect. I was sent a picture of the part to prove me wrong. It was the wrong part and the wrong picture. After all this, The bill was reduced to $165, still ridiciulous for a house call. I wish you Earl good luck but you won't see my business anymore. read more

Earl was a pleasure to work with! I had some scheduling conflicts and had to contact him to change the appointment around a couple of times and he was very accommodating and professional about it. He showed up on time, did great work and was great conversation. I highly recommend him and Plumbtastic!! read more

Living with small children you just aren't sure what exactly goes into the toilet... So when my child told me the toilet was raining, I did some quick research and contacted Plumbtastic. Needless to say came out right away and very friendly and didn't over price me for it! Will definitely use them again! read more

It was a Saturday. We just arrived to our condo to find two toilets not flushing properly. I then reached out to some plumbers on Yelp not realizing that somehow I'd canvased more plumbers than I thought. My first response (of many) was from this service (and I didn't think I contacted them because they had no reviews). The plumber responded to my message quickly also showed up quickly. I did receive responses from other plumbers who said, "Saturday will cost more," or "call us Monday." Earl showed up. An earnest guy who does business in a straightforward, professional manner. We had more questions than the issues with the two toilets, and he took the time to answer them all. After years of questionable interactions with plumbing companies, I recommend trying this service because I like to do business with people who do a great job, who treat the job with respect and who care about the outcome. read more