I had the pleasure of visiting for their deluxe facial. My esthetician greeted me upon arrival and…read morewelcomed me into the treatment room. She made sure I was comfortable then explained the products and procedures as she worked. I would highly recommend one of their services.

I have had a great experience at Prime MedSpa, receiving both Botox (Dysport) and IPL treatments…read more Dr. Slater and Courtney are very knowledgeable, my treatments with them went smoothly, and I can see results. It's also nice that evening and weekend appointments are available to coordinate around my work schedule. Definitely recommend!

I've continued to go for the past few months and gotten several new treatments. Everyone is…read morefriendly and helpful. I've gotten great value from my memberships.

Dr.Jodee walks you through everything and is very talented! She is also very gentle and kind all…read morethe staffs are also very nice and welcoming. I've been coming back to this place for about 2 years now and satisfied each visit!

I purchased a Groupon for Botox at Love Medical Spa, but what I experienced was deeply disturbing…read moreand may have crossed legal lines. I recorded my appointment, and after the injector had already treated my face, she casually told me she had used Jeuveau -- not the Botox I had paid for and signed paperwork for. This was never disclosed to me beforehand. Swapping medical products without a patient's knowledge or consent is completely unethical and potentially illegal. I have the entire interaction on video. Before the appointment even began, the owner of the spa was present and speaking negatively about me to the injector -- within earshot. She said I "looked like I was on drugs" and instructed the injector on what to put in my face and where. Based on the way the conversation went, it was clear she intentionally directed her to inject Jeuveau instead of Botox, despite knowing full well that I had signed off for Botox. It seemed like a personal judgment call -- not a medical one -- and that is beyond unacceptable. Afterward, my eyebrows shaped changed, I developed a new wrinkle that went through my eyebrow which I attached a picture of, and my forehead wrinkles never went away, and I returned to the clinic. After going back and forth with the front desk about what had happened -- and showing them that I had the incident on video -- they brought me in again and claimed to inject Botox to fix it. But within just a few days, the results not only looked worse, they also wore off extremely quickly, making me doubt whether they used any Botox at all during the correction. The entire experience was dishonest, unprofessional, and alarming. Do not trust this place. They made a decision about what to inject in my face based on personal bias, not medical ethics -- and did so without my consent. That is dangerous and inexcusable

Fantastic experience! Ginger is so lovely and knowledgeable. The results are beautiful, and I so…read morevery much appreciate the reasonable price I am always given. I never felt pressured to do any other services, but have been given very helpful information on other services that she believes I may find beneficial. She always makes sure to communicate and go above and beyond. I absolutely love this place and am now a loyal customer!

Front desk staff are always very friendly & welcoming. Dr Wiggins does a wonderful job explaining…read moredifferent procedures & thoroughly answers all my questions without ever making me feel pressured to make a treatment decision on the spot.

Let me first start by saying the "spa" here should have its own yelp because a lot of these reviews…read moreare for the medical procedures which are misleading to really how terrible this place is claiming to be a top spa. Now, maybe I am just used to the TRUE luxury spas like in Scottsdale, AZ or Southern California but if people here think this is a luxury spa you have not really been to one. First, upon arrival it is clear they want to push their med spa and procedures there was nothing but advertisements, creams, and marking for that in your face everywhere you turned. After checking in, the woman said she would give me a tour, she led me to a glass door that was supposed to be an outdoor patio and said I could use it if I wanted some sun, I looked out to see a broken fountain, a mess of chairs thrown about, and nothing relaxing or enticing that made me want to go out there. Next, she led me down the stairs to the soaking pool, cold dip, etc. I booked this place for one reason. I am recovering from an injury and wanted to soak in a hot tub, sauna, etc. While it was visually pleasing in that particular part, but then she said "and today since it is so hot out, we have the soaking pool at am ambient temperature." Like what do you mean ambient? I was thinking to myself that thing better be a VERY warm ambient. When walking out she pointed to some neglected pedicure chairs in the corner and said these are nice to sit in and get a massage and are heated. I thought that was strange because the chairs were stained and had clearly not been used in a while and you had to climb up a huge stone step like you would if you were getting a spa pedi just to use them. It was like they were trying to pass them off as something nice but really should be taken out! Next, we went into the locker rooms, now when I go to the spa, I bring a swimsuit, and a fresh change of clothes and my makeup to freshen up after. The lockers were the size of piggy banks, and I had to cram my stuff in so tight, it would barely lock and upon opening everything fell out. There are no hooks ANYWHERE, I had to put my robe on the dirty ground after getting into my swimsuit because there was no where to hang it, or a towel once you were getting dressed and undressed. Anyway, she said she would turn on the jets to the soaking pool and bring me some paperwork to sign. She never did either. I put my suit on with my now dirty gross robe, and sandals that were enormous. I couldn't wait to get in the pool and I step in and it is absolutely freezing. Like ice cold bath water. This is what she meant by ambient. Like on your website you say it is 103 degrees, this was maybe 85 degrees. I was so upset. The entire reason I came and I am now teeth chattering cold. I get out of the pool and go into the sauna to warm up. It is also turned down so low that I crank up the temp to 105 degrees and it took forever to heat up. Now I am soaked and damp, and even more uncomfortable than when I arrived. I went back to the locker room, took off my wet suit and changed into dry undergarments for my massage and thought I would try to warm up in the heated massage pedi chairs she pointed out. I sit down and push the massage and literally thought my brain was going to get shook out of my head. It just vibrates at a scale that is NOT comfortable. I just shut it off and honestly almost left at that point. Fifteen minutes after my massage was supposed to start, this massage therapist huffs around the corner and says my name. She literally has a mullet, the biggest N95 White mask on I have ever seen and NO SHOES! Like what in the actual F! One thing is for sure, if you are wanting a "stay weird" Portland spa, y'all have found it! We go into this weird doctors treatment room, nothing calming, relaxing or spa vibes at all. It's very bright in there, and I tell her I want light pressure, and I had to tell her three times to lighten it up. I HATE massage therapists that use their elbows, and whole arms, and sh** like they are digging into you. I just want something relaxing not where I am grunting for you to stop! I had also asked for the hot oil head massage. After my 60 minutes, she didn't say anything about it, didn't offer it, and honestly I was at this point thinking I am at the threshold of hell. I just wanted to get out of there. I went back to the locker room, and because they offer no bags for your wet clothes like most spas, my suit had soaked my entire bag and I left in wet soppy clothes. The one nice thing is the girl working the front desk noticed how displeased and offered to take off the $25 for the spa facilities but honestly this place is an epic joke, trying to pass off as luxury. Do not waste your time, or energy here.

I'm glad to see that other ratings also reflect my sentiment! I've been receiving laser treatments…read moreat Luxe for around three years. I've never had a bad experience - every clinician has been so friendly and welcoming. The first mishap I've had with the business happened last week - scheduling misunderstanding. Immediately after it happened, the owner of the business called me directly, offered many apologies, and offered me 50% off the rebooked service. She went above and beyond to make sure that I was comfortable and at ease with the situation. I knew this place was a gem before, but, now, I have no doubt! Keep up the good work, y'all.

Nadine is absolutely amazing. She is attentive to client's needs and desires, compassionate and…read morevery skilled at her work. I came in yesterday evening for a routine touch-up and she did a wonderful job. I have been going to Luxe for several years now and will continue to make sure all of my appointments moving forward are with Nadine as I am very impressed and pleased with the results.

Customer service is fantastic, front desk, Alyssa is very knowledgeable and nice. My provider and…read moreassistants were also very knowledgeable and helpful. I asked a lot of questions and no one got annoyed.

Called to make an appointment, and was told I would be seen by a P.A. I said I thought I was being…read morereferred to see a dermatologist. They said the P.A .does the same as an MD with a full body examination. I explained P.A. stands for physical assistant, not a dermatologist. When I said I would like to see the actual dermatologist, I was told that would be an additional 2 month wait on top of an already 4 month wait to see a P.A. This was never disclosed upfront. The clinic is staffed almost entirely by PAs with only one MD. If you want to see an actual board-certified dermatologist, expect a significant additional wait that they will not mention unless you specifically ask. I also asked about appointment reminders and was told I would receive one a day or two before the actual appointment. I will be going elsewhere where I am treated with respect, and honesty. The woman that answered the phone was very disrespectful, patronizing and just plain rude to me!!!