Let me start by saying that I tried to take my then 1 year old daughter here last winter only to walk out after waiting 2 hours with an appointment. I swore I'd never go back, but as the only pediatric urgent care around I was desperate 2 weekends ago. I took my now 2 year old there with an appointment, and still was not seen for 2 1/2 hours. By the time the doctor finally checked her out she spent all of 3 minutes with her (asking a 2 year old to produce a cough, which she could not since she is a 2 year old) before telling me to give her honey, and to come back in a few days if her cough and lethargy are not better. I ended up taking her to her pediatrician and she has pneumonia and was promptly put on antibiotics. Would not recommend this place to anyone. Absolutely horrible experiences both times. Go to the ER or wait until you can have your child seen by their pediatrician. read more

This place is trying to charge my credit card on file before sending me a bill statement in the mail, but they never sent me one! They just sent me an email notification at 9:30pm on Thursday night that I owed money with no dates of when the service was or what was done that day. In this email the corporate office will charge my credit card on Sunday. Such a short notice! Now I'm trying to call the corporate office today which is Friday to get this all cleared up. And it's been a hassle trying to get through to them! It's been many months since I've been there. Couldn't they have called??!! This place seemed to be ok, but now I don't want to go back there if this is how they're going to operate! I also have to add that I called my insurance company to verify the claims and one of them was for last year in February 2023. P.m. Pediatrics never sent me a bill! They submitted it within a few days to insurance company, but what is wrong... that they can't send the bill! I guess the receptionist's at this place in Turnersville are becoming totally bad. I'm never going back to this place. If I have a serious problem, I'll go to the ER. read more

Very frustrated with the care and experience we had at PM with our son. He came in with cough and congestion and the doctor gave him unnecessary albuterol. We took him to the pediatrician when they opened Monday and he was diagnosed with 3 things missed at the urgent care. They need to run RVPs on kids with runny noses and ensure their doctors know how to properly perform and diagnose ear exams appropriately. read more

My child was sick and I was turned away an hour and 15 mins before closing due to being "at capacity" when there was 2 people in the waiting room. Did not care about my child being sick. I was told to go to cherry hill. I get to the cherry hill office which is an additional 30 mins away. And there were numerous families here with their sick kids that were sent from the Turnersville office. One being turned away around 7:30pm when they close at 10pm. What if something happened to one of these sick children because of the delay in care. This is Unacceptable. I'd give it 0/5 stars if possible. read more

this place is TERRIBLE. 2-3 hour waits almost every time. My infant daughter waited in a room on a doctor after seeing a nurse practitioner for over and hour and a half. online check in stated no one was ahead of us, so very unsure what was taking so long. better off going to the emergency room. read more

I waited in a near empty waiting room for close to an hour. The doc came in and took one look at my kid and sent us to the ER. No equipment was used, not even a band aid. PM pediatrics charged $510. I called to file a complaint and was told I would receive a call in 24-48 hours. It's been 5 days and no word. I'll never go here again. read more

This place has been great at times and not great other times. There is one doctor there who is hard to understand and she's just not very warm or smiley for a pediatrician and also seems to miss things I say or not listen. She also rushes I feel. I don't love getting her. I've had great doctors here though at times. The place is nice and clean and the waits are never been bad when I went. read more

Terrible service . Reserved a spot for 1:50 and been here for 2 hours before I even got called back . A total of like 3 patients . Staff just doesn't want to do their job read more

The waiting process they have is insane. currently waiting, with my 19 month old, for almost 3 hours. How can you ask people to do that. Why not allow people to leave and come back?! So so bad. read more

This is such a great place! I've been here twice for my kids & the way the take care of kids is unbelievable! Very clean, staff is awesome, & there's rarely a wait time. I would definitely recommend this to any parents out there. Sometimes it's hard to get into your own doctors facility so finding a place that is just as great is pretty nice. read more

So when you change your policy, you are supposed to update your online info, immediately! When you don't you have worried parents of sick kids waste time, very valuable time and sometimes that's some of the most important thing when it comes to illness more importantly testing for covid... Tired of companies not being held accountable for the business they are in. Your lack of staffing is not my problem it's yours, your lack of IT department to change policy is not my problem it's yours, your lack of moral ethics as Doctors is unfortunately a problem for everyone... who will hold these people accountable? Only we the people can, don't waste your valuable time, co-pay money, AND MODT IMPORTANTLY don't waste the chance of your child's safety as a result of this providers problems. read more

I've gone to this facility three times. I always try my pediatrician first but if they don't have an opening I've used them. Every time it's been a bad experience. I blame myself for giving the benefit of the doubt more than twice. They were so triggered by the fact that my 7 year old didn't have a Covid vaccine she refused to give me meds for her UtI. The urine culture was negative which happens if you suffer from uti's you know this. My daughter was having discomfort and was symptomatic of a uti. She said no meds till the lab ran the urine to be sure. I told her I wasn't comfortable with that and she still denied me. She was clearly upset about my mesh mask as well. I took my daughter to her pediatrician an hour later when they had an opening blood in the urine left with amoxicillin. Politics has infiltrated our healthcare system and these liberals are taking it out in our kids. This place is garbage. We have mask exemptions as well we wore the mesh ones so we didn't have to be humiliated about not wearing a mask. I'm disgusted with this place. That young NP crossed the wrong mama bear today. Y'all also waste so much time. Making me wait for paper work with no prescription. She knew we had to get to my child's art class. This whole thing was a crap show. I'll make sure I'm honest when people ask me about my experience. read more

I never leave reviews but I was so happy with the staff, cleanliness, and treatment at PM pediatrics i had to let everyone know. Highly recommend! read more