DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

My husband and I rented a home in SC from CLT Prime Properties for almost a year and a half and had…read morea very good experience. CLT Prime Properties negotiated a few items in the lease for me with the owner. I was having difficulty finding an owner or property management co that was willing to accommodate me - this is the benefit of working with a local company rather than some of those large corporations that own rental homes and are inflexible. Shannon and Wendy are reachable and responsive. We had some issues with an appliance and with the heating system in our rental - Shannon was on top of getting repair/service companies sent out and getting the issues fixed promptly, even at the beginning of covid. The property we rented was nice but wasn't the cleanest on move in. We got it in much better shape before we moved out and Shannon refunded our entire deposit . I did not expect that would happen based on prior rental experiences with property management companies. I was pleasantly surprised with our entire rental experience. After we moved out, Shannon picked up Amazon packages that I mistakenly had shipped to the rental, and he shipped them to me out of state. He also contacted us a few times when the owners' packages/mail were delivered to the rental to help the owners. Wendy sent me a very empathetic note about a personal situation I was experiencing because she had been through it herself. These folks are kind and honest, and the people they have working for them seem to be of the same character. As a renter, I highly recommend CLT Prime Properties.

John did an outstanding job helping us find and purchase our current home. He is extremely…read moreknowledgeable about the locality, ensured all our requirements were met, and never pressured us to close a deal. Even after signing, he took the time to clearly explain each process and step, and also guided us by connecting us with reliable external professionals when needed. He truly made the entire closing process smooth and stress-free, supporting us like a family member. I would highly recommend John to anyone looking for real estate services in and around Charlotte.

I have worked with John for both buying and selling properties. I'm incredibly pleased with the…read moreservice I received. John was always available and provided guidance on every step of the process. John profoundly understood the housing market, which is the key to getting the best deals possible. Beyond his expertise and professionalism, John was affable and kind. He listened to my concerns and answered all my questions with detailed explanations. When facing challenges, John always analyzes the problems and recommends solutions for my best interest. I am so glad to have John on my side for my real estate transactions. His experience combined with his pleasant personality made these transactions smooth and worry free. I highly recommend him to anyone looking for a top-notch realtor.

So far we have had our Air conditioner broken - took this company a whole month to replace the…read moreunit, August in NC, 90 degrees with 3 kids; Windows and window mosquito nets were sun damaged, nets were changed but windows weren't, they stated it is cosmetic issues, so now I can't see a thing through my den window. Next our dishwasher broke, it's been 2nd month, a guy identified the pump was dead, changed it, it broke again in a week or so. They same guy said he will be replacing it as many times as we call but the main issue is with plumbing, so we need someone to fix that first. I have asked management but received an answer that the first they have is dishwasher guy again. So I will have a pump back and who knows when, still nothing scheduled, for plumbing. We live here for 4 months only, so far it's been a real pain. Something you would expect from a company who doesn't really care for you and the property they manage.

Jason and Matthew were great! I was a first time homebuyer with oh so many questions! They were…read morealways patient with me and were very quick to answer all my questions. Throughout the process they would point out things to think about and give me more information on details I wouldn't have thought would make or break a house. All the extra tips and information and open communication was wonderful. They were always my advocates and were flexible with their schedule since I do not work a generic M-F 9-5 schedule to make sure we could see a house I was interested in. I highly recommend CDR to all future homebuyer!

DO NOT DO BUISNESS WITH THIS COMPANY!!! They have charged me for services that were never done:…read morecleaning of the house, washing carpet after my tenants moved out. Failed to fix basic things to be presentable to potential tenants like changing the light bulbs, removing the rubbish from the property even though I paid for it to be done. Next, they have neglected to rent my house for 5 months after my first tenants moved out. The company claimed that the market is slow, people are not interested in renting my house. As the time went by, they lowered the rental price three time to "attract" potential tenants. The truth is their real estate agent didn't respond to potential renters' calls, texts. People who were interested to rent the house found my phone number and texted me directly, stating that they are interested to rent my house, but the listing agent does not respond to any of their requests. After this event, I fired Preferred Home Management company and rented the house myself within one week from placing an add. I leave in a different state than the house for rent is located and trusted that all of the above service were done as promised. Upon entering the house after 5 months on the market I could not believe that i paid for services that were never done. They committed fraud!!!

I would highly recommend avoiding this company. We had a rental and went 3 weeks in 90 degree…read moreweather with no a/c. Not to mention there was a roach problem we were unaware of and had to handle ourselves while in the unit. They also think we should have to pay $1300 on top of rent for listing the home early even though they didn't find someone to move in early. Every maintenance request I had to follow up on and I didn't even get an email or text response when I inquired about listing our rental so we weren't even sure they had done it. Do not move into their properties or use them. They do not value their clients and practice bad business.

I have to say that the professionalism and kindness of the Property Manager Stacy was a welcome…read morething for my wife and me. She clearly communicated the expectations of the property management team and the tenant. We didn't decide to go with the currently offered property but she was a woman of her word and responded quickly to any questions we had. I highly recommended living anywhere where she is managing your home.

This is such a wonderful place.. the staff here are very friendly and makes you feel welcomed. I…read morenever had any issues with this company.. if anything needs to be fixed... it's fixed instantly... I recommend family, friends, and anyone who is searching for a house to please see Stacey Sindell... she is a wonderful person and very hard working... Carolina Properties Services is the perfect place to go for your housing needs

Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

LeKisha and her team managed my out of state property from 2018 and helped me with its sale in…read more2022. I've had a good experience - the team keeps me informed of everything that is going on, including new tenant screening, repairs and walkthroughs, and why rent is delayed. The team is very responsive to tenant needs and helps take care of repairs at a reasonable cost. They upload everything to the Appfolio portal so I have access to all of my documents. I would definitely recommend Metric Realty if you're an out of state investor looking for someone to do all up property management.

I have had the pleasure of working with Le'Kisha and her team for almost a year on the property…read moremanagement side of things. I started with one investment property and Le'Kisha helped me purchase a second one. Everyone on the Metric Realty team is very professional, responsive, and highly skilled. I have not had any issues. They find high quality tenants and keep the properties very well maintained. She helped me complete an extensive renovation of one property, while I was several states away, and it came in under budget AND ahead of schedule. As an out of state investor, having a team like this is essential. Cant recommend highly enough!