Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

De Ja Blue has been top notch in providing exceptional customer service to the guests staying at my…read morehouse Casa Rafael. Josh and his team have gone above and beyond and I could not be more happier choosing them as the team that manages my property. Since taking over the management of my property, more guests have booked than ever before and stellar reviews on the property keep coming in. If you are looking for a team to manage your property, look no further than De Ja Blue .

Wonderful experience, renting from poolside vacation rentals…read more The representatives were extremely responsive, accommodating, professional, and friendly at all times. The house I rented was beautiful and well appointed. Highly recommended in wood not hesitate to use them again

One of the best vacation rental companies I have worked with. Great communication and quick…read moreresponses with any issues. They really go above and beyond. Can't wait to use them for our next Palm Springs trip. The house was clean on arrival. Really cool property layout. The cabins in the back are very cute. Would definitely stay here again!

Avoid this company at all costs…read more They "managed" two of my Palm Springs condos. In one instance, they allowed my condo to be sublet by someone whom I did not know and who did not have a lease agreement with me. The debacle ended in a nasty eviction and the loss of thousands of dollars. There was never any apologies for this disaster and they refused to take responsibility for it. I was baffled by their lack of accountability. Surely someone could have noticed that they had been receiving payments from "Tom" and suddenly "Harry," who is not on the lease, is making payments. But their "over promise and under deliver" motto disallowed them from noticing such things. In another instance, my condo became vacant and needed to be listed. It sat unoccupied with no interest in it for a month. When they sent an email to me stating that I needed to lower the price by $500 (a 25% reduction) for lack of interest, I became curious because Palm Springs is a fairly strong market right now and "no interest" in my condo sounded very suspicious. After a few clicks on my Mac I discovered that no one at Utopia bothered to take any interior pictures of my condo to accompany the listing. When I brought this to their attention, instead of being embarrassed by the sloppiness, Nicole, the manager, argued, talked over me, made excuses, challenged EVERYTHING I said. For example, when I said, "My condo has no pictures attached to the listing," she would bark, "It does, too, have pictures attached to the listing. Don't lie." So yes, it did have pictures....OF THE EXTERIOR. But no one is going to inquire about a property if they can't see pictures of where they will be living. But she dug in her heels and could not concede that a lack of inside photos was critical to a successful listing. Also, It was simply lost on her that, because my property sat vacant for that moth, I lost thousands of dollars. She wanted to argue that "technically" there were photos attached to the condo even though none of them were of the interior rather than say, "That is not how we like to do business, let me take care of it and we will all put in extra effort to get it rented." It was the polar opposite of a professional way to handle their blunder. If you are a property owner, be advised that Utopia does not understand they are handling an investment of yours. They do not appreciate that you have time, sweat, and money invested in your property. Go elsewhere. You will regret listing your property with Utopia.

Thank you Irene Franz for your assistance while renting and being supportive during my transition…read morewith my move. I appreciate all you do! Very professional approach and friendly to work with! Thank you, Dana Rome

These people are very professional and responsive. They have been managing my vacation rental for…read more3 years without any issues. Guests who stay there also rate Ryson Vacations highly. Would definitely recommend!

We have a couple of Airbnb properties that we manage ourselves, but our property in the Palm…read moreSprings area seemed too far for us to manage to our standards. I wanted to hire the best and decided on Ryson. Jason and Ryan are incredibly hard working. Sometimes I send emails in the middle of the night and feel bad because I know they will still respond quickly. Yes, they have a pre-set onboarding process, but I found it to be very professional. I wanted to open at lighting speed because I had been delayed so long with the pool construction. I bought a lot of things that just weren't needed like duvet covers that weren't white or pillow cases that were special and only in a set of two and those had to go. That was disappointing, but we didn't want sheets in the photos that were impossible to replace. It's better to have things done perfectly so your first guests will be 10 star happy and ours were. The consistent comments I get from guests are that the management company is quick to respond and resolve problems. From their website identify their properties and look at the reviews there and on Airbnb. Many of the comments will not only compliment the house, but also Ryson typically it's related to communication, problem resolution or cleanliness. I've had pool issues and after many months of dead ends, they helped me get to the bottom of the problem. With our city getting serious about neighbor complaints, I'm not worried because I know Ryson will be on top of it. We had one group during Cochella that was playing meditation music so loud that I got a call from the neighbors in the middle of the night. Ryan let them know that they would be out there right away and if he could hear the music from the exterior of the home he would immediately terminate the stay if the guests didn't comply. They were also protective to ensure the safety of their cleaning staff. It cost me money, but I respect that. If staff are treated well, they will take care of the home well. No management company is perfect. It's a demanding job with lot of surprises every day. We look at the house as a business. It doesn't have to be my way, it just needs to be safe, beautiful, professionally managed and provide our guests with a great experience. Read the reviews here: Panoramic Mountain View Desert Hot Springs on Airbnb

Kuddos from one industry professional to another. It was pleasure working with Adam on a very…read moredifficult Real Estate transaction - title issues, permits, etc. Adam helped me navigate all this including permit issues with the city and got me to the closing table. Thank you!!!

We had a deeply disappointing experience with Josh Rudin, an agent with The Firm Mortgage / Firm…read moreBrokerage. Adam is the broker, Josh and his team--who act as property managers, selling agents, and investors--sold us a property for over $800,000 that, after purchase, turned out to have a significant amount of unpermitted work. Shockingly, the property's value prior to renovations was under $300,000, and none of the extensive, unpermitted modifications were disclosed during the sale. Even more concerning, this was the agent's own property, got work done with unlicensed agents and denied ownership. The unpermitted work is not just a minor issue--it will cost over $100,000 to bring the home up to code. When we raised these serious concerns, neither Josh nor anyone from The Firm Brokerage took responsibility or even responded. As licensed real estate professionals, we expected transparency, accountability, and ethical conduct--especially when an agent is selling a home they personally own. Unfortunately, that was not the case here. Based on our experience, we cannot recommend Josh Rudin or The Firm Brokerage. I would highly recommend to not do any business with them.

From the moment I first inquired about the apartment, I was impressed with how smooth and…read moreresponsive everything was. I was able to schedule a viewing immediately after requesting one online. Once I decided to move forward, the leasing process was completely automated online and absolutely painless. Everything was clear, convenient, and efficient, no stress at all, which made a big difference during a very busy time. When it came time to pick up my keys, there was a small miscommunication on my part, but the property management team was incredibly understanding and gracious, allowing me to pick the keys up a couple of days later without any issue. After moving in, I noticed quite a few repairs that needed to be addressed, the kind of things you only notice once you start living in a place. I was a bit nervous about how the property management company would respond, but they completely exceeded my expectations. Every request I made was handled quickly and professionally. The maintenance team was friendly, respectful, and made the whole process incredibly easy. Now that I'm settled in, I couldn't be happier. My neighbors have been welcoming and friendly, and the apartment truly feels like home. I'm so glad I made this move, this experience has been nothing short of 5 stars!

For the first time to rent our own place. Micheal and his team did an amazing job getting us into a…read morenice apartment in an area we love. They have wonderful service when you we had a problem at our place. Even the service techs on call are very professional and polite. I would use Village Property Management again hands down. Thank you guys

The Gaffney group is the best of HOA management companies in the Coachella valley. Both Bobbie and…read moreMeaghan are very professional certified property managers. Having had this group manage our 600 unit HOA for years has been a pleasure. They have guided our boards to do what is best for all homeowners, keeping the property in good condition and responding to unexpected challenges. I have recommended The Gaffney Group to other owners of other condos for the best group to manage their HOA and have given prospective new condos owners a thumbs up if they are purchasing an HOA managed by TGG. The staff has always been courteous and helpful. No challenge is solved in one day, however the staff has always been committed to finding a solution for me as an owner and for what is best for the HOA though the Board of Directors. The commitment to owners and the governing boards by The Gaffney Group is exceptional.

Employees hung up four times and will not help me access my own property while I pay this company…read moreto manage it. Instead of helping they told me I'm rude and no one gets a code to a gate to property they own except people who don't own the property including ups and fedex. This is such a minor problem yet AJ told me I'm rude "100 percent" as if I denied him access to his property or hung up on him. How could they handle a fire or flood if this issue is so big for them that they need to be so hurtful?

we stayed at the apollo 1000 house,…read more great property, pics are good description but it's even better in person, Host was super easy, great amenities and we loved it so much we stayed a extra day. will def be back!

Absolutely terrible experience…read more We booked this Airbnb expecting a normal stay, but instead got constant stress and zero transparency. The host never properly explained the noise policy, and suddenly we were being threatened with fines and eviction over things that were never clearly communicated. At one point, random people showed up, claimed we had to leave, gave us a "2-hour notice" with no documents, and even disabled the door access. Completely unprofessional and honestly felt unsafe. This ruined our entire trip. No support, no accountability, just pressure and intimidation. Would NOT recommend to anyone. Be very careful booking here -- what you see is definitely not what you get.

My advice is, Do not rent any property that is managed by this company!! The absolute worst…read moreexperience and I rent in the desert every single year. They did not do a move- in walk-through. They did not take pictures before I moved in. They tried to charge me for two days rent when the property wasn't ready. When I moved out two of them showed up to do the pre-inspection. The property is only 400 ft.². There was no need for that. It was clearly an intimidation attempt. They checked inside the cabinets where my personal lingerie was kept in addition, checking things like the garbage disposal. Of course they had no idea if it worked or not when I moved in because like I said there was no move-in. When I moved out, they came and took all these pictures. But they had no previous pictures to compare it to. I had asked writing several times for move-in pictures. And I was informed that the Broker didn't want to give them to me. That's not really an option that's an obligation. Dave asked me what I needed the pictures for. Which was a complete idiotic question. Obviously I needed the pictures to compare what you want the unit to look like when I leave. Was never given any pictures. And never did they own up to the fact that there were no pictures. I have a good relationship with all of my previous landlords, including the homeowner of this particular property. They also, put in the lease, a $250 nonrefundable cleaning fee. Which is illegal. You can only charge what it actually cost and then you must show receipts. I made them take that out of the lease. This is the most unprofessional uneducated company I have ever worked with. I asked for the Broker phone number and left him three messages and was never returned a single phone call. An absolute nightmare of a company for a renter. I was also informed by the landlord that they were having a difficult time receiving their rent that I had paid early. My advice is stay far far away. Just read the response from the Broker. Which I'm not able to respond to. They're absolutely was not a walk-through with the move-in. I requested pictures several times and was told that you didn't want to provide them. I knew that you didn't have them because when I moved in the apartment wasn't clean and I had to wait six hours in my car for it to be ready at which point there was nobody there to do a move-in or take pictures. If pictures would've been taken prior to that that was not move-in pictures. As they were still food in the refrigerator and the place was filthy. You didn't do me any favors. The place was left spotless therefore there was nothing to charge me for is a cleaning fee goes. That was legally what you were obligated to do was to return my cleaning deposit. As it was completely clean. The owner was there to verify that. I stand by my original post. This is a horrible, horrible management company. And I reached out to you three times and you never responded once to me. At no time did anyone bend over backwards to do me any favors whatsoever. Let's get it straight.

All has gone well since day one. Hal Castle has been a helpful and supportive agent working hard to…read moreget me into the house I loved. With a few growing pains like plumbing not working Hal showed me how use and request service through their online portal and a 10' hole in the ground and a day later all was resolved. It's been a pleasure working with Hal and Best Property Mang. Thank you for everything Jamie

Rental Fees on Appliances???…read more We thought we'd seen it all in unprofessional property management, but these people give a whole new meaning to the words. We found a property we wanted to tour on Zillow and reached out numerous times to get it arranged. We could reach NO ONE in the Palm Desert office live no matter how many times we tried. Finally, a week later on a Saturday after hitting redial a dozen times, someone picked up. They told us they needed a rental app first *before* we could see it AND a fee up front. Never heard of that one before. We reluctantly paid and submitted the app, did a self guided tour (they wouldn't even come out to show us the property) and then when we had questions, they told us we didn't qualify via their monthly income requirement even though we had ample proceeds from the sale of a home in the bank, let alone enough income. We never heard back after that, so we demanded our app fee back and our bank returned it right away. Fast forward a couple weeks and I decided to reach out to the owner in the Palm Springs office. He said there must be a mistake and within a day we got a call from the PD office that we had been accepted no issue and received lease paperwork via email. We were perplexed. We asked to see the property again to be sure we still wanted it (also self guided), decided to take it and called the owner back with questions. He then explained that the person who "handled" that particular property was out of town and would be back in a week, but told us we'd be "renting the appliances" (refrigerator, stove, dishwasher, etc) for $30 PER MONTH and that if we chose to get a dog, we'd pay $50 PER MONTH in pet fees. Has anyone ever heard of RENTING APPLIANCES or paying MONTHLY for a pet instead of a pet deposit??? Still, we waited for the person responsible for the property to get back to go over it all with us, but we didn't process paperwork because we didn't agree with these random fees. Needless to say, we got one phone call from her (which we missed due to being on work calls/in meetings) and were never contacted again, even though we called back and requested to set a time to talk or meet at the property. The next week we were told the property was rented. Total scam and beyond a total waste of our time. We've been warned about these guys and now we know why! Be very cautious if you are considering one of their places. They don't pick up the phone and if you are lucky enough to finally reach them after repeated calls and emails, the story changes multiple times. We wonder if the owners of the properties know these guys are charging rental fees on appliances. Is that even legal??? Would NOT recommend!

I left a review at the BBB as well as here because this Company is not on the up and up and…read moreexperiences mater, a lot. Maybe we dodged a bullet not listing with them and also renting due to their own internal mis-management but it should be mentioned we had a negative experience. We own property, but rent for convenience. We found a listing on Zillow that Xepco had so we tried 5 times to reach the office for a showing. No calls just a text 4 days later to go to the property and see the home they provide a combo #. We visited the home, liked it and began the chase to reach an actual person so we could put in an application. This is horrific, as 2 offices are listed and we went to each one but no one is there. They are ghost spaces and why, no idea. A text told us to go to a website, give all of our sensitive data, bank statements, background search ect for $140.00-They even contacted our partners in business. Seems legit so far, they must should have discovered we have no dogs, kids, clean as a whistle and a score of 800+, then they ghosted us. Then more wasted time chasing them for answers (2 weeks) they had us dangling. They don't call you...you chase them relentlessly hoping someone is there. Then today....a full 3 weeks later a text (of course) because calling people back is so difficult and time wasting just to tell us we were passed up. This is bogus, every one of my senses confirms this is one shady company. I'm lucky, because from what I have read XEPCO has a very bad name and should be avoided. John Xepoleas is the supposed owner. He should be ashamed of himself and treating people like this.