When I was looking for an apartment last year, I came across a listing with J. Alexander Management…read moreCompany on Craigslist, but sadly couldn't find any reviews of the organization online. For both the benefit of potential renters and to provide praise, as well as what I hope is constructive feedback to the management company, I offer the following on their New Hampshire and First Apartments. The Pros: -Exceptionally reasonable rent, with utilities included. -Tastefully updated unit with important historic details maintained (period-appropriate bathroom tiles, beautifully finished solid-wood parquet floors). -Very responsive and timely support and maintenance team. It was a pleasure every time I spoke with the property manager Arlene who was both incredibly personable as well as professional, even when I was complaining. -Eco conscious water fixtures, toilet and a maintenance team dedicated specifically for water issues (I requested a new shower head when I moved in and was replaced within 24 hours). -While it was not an option until my last month, they now accept credit card payments. This was an amenity I wished for every time I had to find a stamp to mail a rent check. -Very close to the 64 (Ft Totten to Federal Triangle) and 60 (Georgia Avenue Petworth) bus lines, as well as a ten minute walk to the Ft. Totten metro stop (Yellow, Green and Red). I lived here without a vehicle for a year, but would have enjoyed it more if I had one. That said, there was always street parking available in the area every time I had guests with vehicles, or when I was in a rental. The Cons: -No central air conditioning in unit. Because I was not intending to stay, I went without rather than purchasing it out of pocket. I would suggest providing tenants the opportunity to borrow or rent a window unit. -Not a reflection of the management company, but there are no convenient grocery stores. While there is a small bodega grocery a stone's throw away, it is filthy and I only used it in emergency situation. I believe that once further development occurs at Ft Totten Square, this will no longer be an issue. -Again, this is not a reflection of the management company, but it is worth noting for the sake of potential renters. This neighborhood is not rapidly gentrifying like the southern area of Petworth/Park View. With the exception of the cluster of rentals and newly remodeled condo homes at 1st and New Hampshire, the rest of the neighborhood seems to be working class families. While I never perceived any real danger or threats, I did have a couple incidents which were likely a result of me being a more-than-a-little-swishy gay man. -The mail was very, very unreliable. While living there I had most of my mail and all of my packages sent to my work address. In addition to items never showing up, I consistently received packages and letters address to other tenants/building. Additionally, the mailboxes were very small and every letter, postcard or magazine that was delivered to my apartment was severely damaged. Opportunities for Improvement: -The trash area and recycling was a constant issue. While I believe the management company did they best they could, the other tenants maintained no sense of stewardship for either the environment or this shared space. -While it is obvious that they care about the landscaping around the units, hiring a professional for design and installation would have been a wish choice. At the time I moved out in May, the whole front area looked like someone crazy Uncle Greenthumb was set loose. Lovely plants but the haphazard planting was unflattering to the property. -Ventilation in the hallways. The hallway to my apartment would constantly smell like cumin, bacon, musky incense and/or cigarettes. -Consider an upgrade to laundry facilities. One two occasions over the year lease, I experienced issues that seemed to be related to breakers in the laundry room. Both times the issue was fixed within a couple hours, however the first time it occurred I was trying to get out of town and ended up schlepping a giant bag of wet clothes to a nearby laundry mat, rather than waiting for the repair.

Ola was absolutely amazing. From the initial phone call inquiry to signing the lease he was…read moreprofessional, transparent, followed COVID19 guidelines, and welcoming. He made sure he found me a space within my budget, and the space had the amenities I wanted. Most importantly he made sure the space was safe and secure which was my parent's priority when I started looking for a new space. I would highly recommend his services to others.

Leeds was a solid property management company. They were responsive to our calls when we needed…read moresomething fixed. Ola was very flexible during our move into the townhouse and was always friendly and responsive.

We have used Stryke to manage a property we own since 1999. Their fees are very reasonable and…read morethey deal with any emergencies or routine maintenance in a timely manor. They found us a good tenant (who is still in the unit).

The worst property management company. The owner is so rude and unprofessional. The real estate…read moreagent he uses talks about him terribly behind his back and will then lie to cover herself. Do not trust her or anything she tells you she will get done for you. DO NOT RENT HERE. This company caused myself and my family so much unnecessary stress.

Applied for an apartment located in Manchester paid $55 for a rental application fee and every time…read moreI've called left a voicemail or attempted to at the very least considering the mailbox is full and has been for quite some as well as multiple emails and no response

After using the Blockinger Property Management (BPM) services for well over 10 years, I can attest…read morethat their services are top-notch, responsive, and professional. During this time, we have had needs to tend to various aspects of the house and every time, the expertise of Dan Blockinger regarding the options to resolve our issues always gave us the reassurance that they knew how to tend to virtually any problem, be it HVAC, plumbing, yard or pond work, etc. To say we highly recommend their services is an understatement.

I can't say enough good things about my experience renting from Atwan. He is extremely kind,…read morehonest, and truly runs his business with integrity... something that's rare these days. When my wife and I went through a difficult situation, he went above and beyond to help us get through it, showing compassion and understanding that we'll never forget. Any questions or concerns were always addressed quickly and professionally, and it was clear he genuinely cares about his tenants as people, not just renters. We felt supported every step of the way. I would absolutely rent from him again and highly recommend him to anyone looking for a trustworthy, dependable, and caring property manager.

Had only the best experience with LivingSimple. Atwan and team were incredibly responsive and…read morerespectful. Our maintenance requests were resolved within a few business days and they were communicative. Had we not purchased a home, we would've definitely continued our lease.

I have done business with Shannon Vane several times with both rental and real estate properties…read more She is very professional with a strong work ethic. Her communication during transactions from start to finish are much appreciated. Every transaction with Shannon has gone smoothly because she really cares about her customers and how she represents this company. I have also had the pleasure of speaking with David Vane several times and he is just as delightful. I have experienced nothing but top notch service from the both of them. Highly recommended!

I had a wonderful experience selling my house and buying a new house under the guidance and…read moreexpertise of David Vane with Weichert New Colony. I actually met David in 2016 when I purchased a home from him (he owned the house). I unfortunately had to sell said home this year, so I asked David Vane to be my realtor. This was the best decision I could have made. David is a pro! He has many years of experience, he is knowledgeable and confident, and quite frankly he gets stuff done! I listened to David and followed his recommendations based on his expertise, and my house sold in 12 hrs (full price offer). After the inspection, there were a few little things I needed to have fixed and I asked David to take care of it. His company works with various contractors (e.g. plumbers, electricians, etc) so I didn't have to make a single call or worry about anything. Once my house was under contract, David and I went out the very next day looking for a new house for me to buy. I found one I liked and David put in the offer that night. His advice to me was crucial during negotiations and I got the house and some closing help from the seller. We had some delays closing on the new house (from the seller's end) and David kept me updated and was in constant touch with the seller's realtor. I now own the house, and David is still helping me arrange for some electrical work to be done. House selling/buying can be a very stressful and emotional process, but David Vane made the experience a pleasure. He knows what he's doing and he is PHENOMENAL! I also had the pleasure of meeting and working with his business partner Michael, who was equally knowledgeable and professional. I HIGHLY RECOMMEND Weichert Realtors - New Colony!!

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

Excellent company to deal with. It's nice as an Appliance repair company to meet a property manger…read moreon the job site. Very friendly and helpful for us as the servicer and also for the tenant.

We are very pleased with the services provided by Silver Spring Property Management. Piero…read moreMarinucci has been an absolute pleasure to work with. His level of professionalism and commitment to excellent service makes him one of the best in the industry. He proactively manages issues on our behalf, to ensure the tenants have a great experience. He provides timely communication about everything and secures reliable and trustworthy contractors for repairs and maintenance. Piero and his team provide great value for money.