Great ride from airport Ghosted on the way back…read more Ride was nice but communication is sketchy

I highly recommend All County Car service! Marco and all his drivers are terrific! They are…read moredependable and always on time or early. They all have big, clean, comfortable vehicles and the prices are reasonable. I use them a couple of times a month and always spot on!

I live in Ossining, but work in the city. On the days I'm going to work late I find it easier and…read moresafer to take a taxi to and from the train station. For a long time I was using these folks. When I would call in the morning (I live about 2 miles from the train) at 7:20 to make the 7:40 train, the dispatcher would say 5-6 minutes. I found myself waiting nearly 15-20 minutes for each taxi. That wasn't the straw that broke the camel's back though. After working late I called when the train was about 10 minutes away from Ossining that I would need a taxi. They said sure no problem. I got there and there was a taxi waiting when I went to get in, the driver saw 3 people who he knew and started speaking spanish to and told me to get out that he wanted to take them instead. Luckily there was another taxi service at the train station I took. I will never use this company again. Ever. I have since found another taxi service that does much better and shows up on time and appreciates the business I give them.

I find it very disrespectful that they charge you for the expensive taxi service, normally you…read morewould pay from ossining to croton 8-10 dollars and they charge you 14, even an uber would charge you 11 dollars but they exceeded this time and it makes me very bad by them.

Reliable and trustworthy! I use them to send my son to his practices/school and I use them to go to…read morethe metro north station and the airport. Always on time and cars are clean. I have tried different cab companies in town..but i have been overcharged or they have showed up really late.. Soo far...they are the best in town.

Some of their driver are extremely rude. I do not recommend…read morethem unless they are your very last resort and unfortunately they often ate.

I just used this car service for a pick up from Newark airport and had an excellent experience. I…read moreemailed Val the day before and and was quoted a flat rate including tolls, tips, tax etc so no hidden charges. The flight was 45 minutes early, but the driver had checked the flights and already knew this. He actually called me while I was still on the plane to let me know he would be there and where to meet him. It took us a little while to get through immigration/customs etc and when we came out the arrivals entrance he was waiting. The car was a brand new Lincoln and very comfortable and clean. The driver was courteous and took the quickest way back to Dobbs. Overall a hassle free experience and I will definitely use them again. Update 10/13 I used them again for an NYC pick up of my parents and kids and drop off in Westchester. Once again the service was excellent, car clean and driver extremely helpful and courteous.

Did not show up for an advance booking to JFK made days in advance. The company sent no…read morecancellation notices to us and did not return our phone calls. Do not do business with this company. Almost missed our flight due to how completely unreliable they were

First time using BKM and I was completely impressed! The lovely lady who booked our car was helpful…read moreand totally on her game (unlike the previous car service phone operator who was confused about my name, my destination and when I needed to be picked up.) Our driver arrived early, texted us that he was outside and then patiently waited for us. No rush, very efficient and safe. BKM is our new get-to-the-airport way to travel!

I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

I came across this company on Limos.com, and although I hadn't heard of them, I took a chance…read morebecause they were the cheapest by $20 to $40. They were well-worth the chance. Because of my experience, I actually used them on my return trip (when I hadn't been planning on using a car service again). Both times, the driver was early so that he would be picking me up on time. Both drivers drove well and carefully in the New York City traffic, were courteous and helpful, and were a pleasure to talk to on the hour-long drive from and to the airport. Their cars were clean, well-maintained and comfortable. Also, their reservation phone line is available 24-hours a day, and the lady who took my reservation was helpful and kind. I would recommend ABC Airport and Limo Service (and drivers Carlos and Jorge) to anyone needing a car service in and around New York City.

Taxis are awaiting at Croton-Harmon to take you wherever you need to go from there. The drivers are…read morevery knowledgeable about the area. They are CASH ONLY. I do wish they took other forms of payment, as I don't always have/carry cash, they would get more of my business if they did...

Called 3 times..should've known it was a scam when she said she only accepted PayPal because she…read moredidnt trust her drivers with cash. Paid $20 for a 3.5 mi ride. No show...called back no answer. Ended up walking the 3.5 miles. JnS Taxi in Rochelle is a Scam!! Amanda Nuckles took my money and gave no excuse why her driver didnt show. Of leaving less than 1 star I would. Stay away from this Company

Juan and Vanessa are first class! Amazing communication, reliable, sweet, and a beautiful ride.read more

We used JRods for a ride to JFK and was blown away by the level of professionalism and comfort. My…read moredriver arrived early, helped with luggage, and maintained perfect communication throughout. The car was spotless, incredibly comfortable, and stocked with water and chargers--little touches that made the difference. What really stood out was how smooth and stress-free the entire experience was. Despite typical NYC traffic, the ride was calm and efficient, and I arrived at the airport with plenty of time to spare. It felt less like transportation and more like a moment of peace before travel chaos. If you're looking for a reliable, luxurious car service that truly cares about the customer experience, this is it. I'll absolutely be booking with them again.