This bank has difficulty remembering that without their customers they would not be in business…read more We have been with this bank for 25 years and through the years we have watched amazing managers and staff leave and be replaced by some very rude and arrogant people. They do not respect privacy by leaving office doors open allowing everyone to hear other customers business. We went to deposit a large closing check drawn on Truist into our account and withdraw funds. The response was, what are you going to use the money for, with a jack o lantern smirk. When we told him what we use the money for was none of his business, it put a bigger smirk on his face. He went into a big speech as to why they do it. Finally, I told him I have stage 4 cancer and if I wanted to give it all away it was none of their business. I was then told it would take 2 weeks to clear and 3 weeks to be able to draw from. When we told him it was unexceptable he said we would have better luck at Truist with a smirk. I asked him if he thought this was funny. Jason of the Oak Ridge office snickered. At that point, we decided to leave the arrogance and insulting abuse. We went to Truist, who treated us with the utmost respect. Our funds will be available in 2weeks. In conclusion, the Bank of Oak Ridge is a very small fish appearing to struggle in today's world. We have decided to move to a national bank.

I have been with bank of oak ridge more than twenty years. I have always received Great friendly…read moreservice. Jason Miller was very helpful today when he helped me resolve a possible identity theft because someone had out there had gotten my SS#.

I had the best experience financing a car, refinancing a car, and opening a checking account with…read morethis branch at same time. James and Karen were my managers and banking team and they are great to work with. Knowledgeable and thorough and they made the process painless. I am soon to be a former PNC guy for past 20 years and haven't felt taken care of with the rates they offered me. I was referred to Truist by my fleet guy at work and told they have very competitive rates. They beat one rate by more than 3 percent. I have extremely good credit, but the rates were lower than expected on the purchase of a 2022 vehicle. Refinance was from capital one and they lowered my rate by 2 percent. Branch is clean, tucked away, and the team works together like a fine oiled machine. Breaking up with PNC and moving to this branch. A+

The team is wonderful every time I go in. My more complex transactions James Beck has assisted me…read moreand is phenomenal. He's professional, knowledgeable, welcoming and friendly. He always gets the job done with ease. Thank you for having such a valuable team member for your clients.

1:15 and there are 2 tellers. No one to help at the disabled…read morecounter and anyone in walkers or wheelchairs or with canes are forced to stand in line to not lose their spot. Gave the teller what I needed and they almost took from the wrong account despite the instructions and account info being in front of them. They are very polite but having the elderly and disabled stand for more than 10 minutes and to have only a couple tellers during most people's lunch hour should be taken a look at. I left with 4 people standing in line behind me and more walking in as I departed and there were only the same two tellers.

There were two of us that opened accounts yesterday with two different people helping us. We were…read moreboth extremely pleased with the branch on University. The tellers seemed to greet some customers by name! Andrea Cruz was the person helping me and she could not have been better. I highly recommend this credit union because of my very positive experience yesterday.

Every time I come to this bank I am always greeted by your wonderful employee Ms. Lynne M. She…read morealways show excellent customer with a smile that warms your heart. I couldn't ask for a better bank. Thank You :)

Best bank in town! They care about their patrons there. They recognize us and are very helpful with…read moreanything we need. Much, much better than those huge banks and are not such safe places to put your money.

Fidelity Bank is the best bank in Kernersville. The employees are wonderful. This bank treats you…read morelike a real person with a name and not just a bank account number. We have always been more than pleased with the service.

I absolutely adore Trueliant Federal Credit Union. The location at 2504 Battleground is no…read moreexception. They are always busy, yet they make everyone want to be patient and wait for their service (I believe), because they are such a great group of professionals. Everyone is always ready to help at the front or call you out of the line and into their office for whatever you need. They do their best to keep everyone moving along, and at the top of my list are the actual member services they offer! They have wonderful customer service and a useful app, and are constantly making improvements. I am so grateful to be a Business Member and will keep my membership here for the foreseeable future.

This bank is absolutely great. I have been with this bank fot for over 16 years and I have had…read moregreat service. I've heard numerous people complain about their bad experiences with this, however I have never had a bad experience with any of their services.

Worse bank ever. Talking about rude people. I got so busy with the business and finally getting…read moreenough in the business account to pay myself I took 3 payroll checks - my company, paying me the president of the company, to Woodforest and when I finally got to the counter some woman gave some angry look like I was bothering her - I thought she said "what you want"? but maybe I misunderstood - anyway told me I'd have to wait then when she had time to see the 3 checks I had to deposit told me it was above her limit not saying her manager could - argued with her a bit and said she was going to call security - WHAT??? I have an account at the bank trying to put money in their bank ! they treated me like I was trying to rob it or something - crazy and rude people!

Location, friendly staff and efficient. No complaints…read more I'm not a regular customer or anything I just have been through a drive-through a couple times to cash a check, the people are friendly enough that it would make me consider opening an account here at some point in the future if I ever needed to.

Ive been banking with Pinnacle for many years now, actually, since they were Bank of North…read moreCarolina. When looking for a bank to use specifically for my art sales, I found they were the only bank in the area that offered a free "small business checking" account. All the other banks had a lot of fees associated with their small business accounts so that is why I went with this bank. When I visit, they always are happy to see me greeting me as I walk in and are pleasant to deal with. Their locations always have convenient drive up ATMs. My only complaint about the account is that they do not offer interest on checking accounts. But if you are looking for a business banking account, check them out for sure!