We put a contract on our home May 5. We didn't close until July 21. And we were still waiting on…read morefinal paperwork 10 minutes before closing. The bank contact was confused, made a lot of mistakes, failed to ask us pertinent questions at the start of our loan (which caused further delays) and basically made this entire process a nightmare. I will go out of my way to make sure everyone knows of the nightmare situation we endured with Commonwealth Bank in Louisville, KY.

Great people,professional, courteous and friendly. Like the simplicity of their on line banking…read moresite. For an older person (71) some other bank and credit card sites can be difficult to use.

Formerly Evansville Teachers Federal Credit Union. Liberty Federal Credit Union offers 6 locations…read morein Louisville with this being the largest and main branch for the city from my understanding. I opened my account in Vincennes, Indiana years ago and was super excited to see a branch so I stopped in. I needed some cash for travel and everyone was super helpful. Really friendly staff and a nice clean location. You can get a pair of solar eclipse glasses here too for April 2024. I will add they have a great vertical checking that is high yield. Correct Info: Liberty Federal Credit Union - Hurstbourne 1200 Forest Bridge Road Louisville, KY 40223 (502) 638-4744 Branch - https://libertyfcu.org/location/hurstbourne/ Main website - Learn more at https://libertyfcu.org

Our whole family loves banking with Liberty. It's a great family friendly environment.read more

Great Service, things moved quickly. I do believe a more direct method of communicating with…read moreAssociate helping you in your process is needed. Overall, a great experience.

Long time member and in 2024 had a home equity loan done by them. I told them at signing of the…read moreloan that payment and terms would leave a deficit at the year end and no changed was made; I even had to return 3 separate to sign papers again and due to delay had to make another payment to the previous loaner. January '25 I receive notice that my escrow is in deficit and I can pay additional 4,000 or increase my payment by 175. I chose to get a new loan. Finished the process quickly and went Advanz noticed of the payoff they disregarded the deficit. I signed for the loan and credit union removes the deficit from account. The account process was an absolute train wreck.. my advice is to no use them for any loan

We've been loyal members of River City Bank for over four years, but our recent experience with…read moretheir loan and mortgage department has been extremely disappointing. When our business needed financial support to continue growing, the bank refused to assist us -- despite our long relationship and solid history. Their lack of flexibility and unwillingness to support existing clients really hurt our confidence in their commitment to local businesses. We expected better service and partnership after years of loyalty.

Everything went well very understanding people.Tellers go through details thoroughly with u. You…read morecan ask questions. They respond to you r they respond where u can I stand them. Curiosity is also outstanding. Disable is very accommodated. Paper work is where I can understand. If not they will explain fully to u. They also listen to what u hv to say. I'm disable. They take their time yet me if I don't understand something.

I worked with Gina to get a small car loan and she was so responsive, efficient and nice. Great…read moreservice. I highly recommend.

I have been member for 35 years and have paid 4 children's college tuitions through them along with…read morenumerous autos. They always seem to go the extra step and point out where other banks may be a better option. As to the notary services, nothing but top notch success in getting the documents processed for my cars. Now they follow processes for legal reasons so some clients may not get what they want but a notary has to follow the rules.

Jason, Michelle and the rest of the team at Lightpoint made my home financing easy and painless…read more The bank was going to charge me thousands in closing costs and Jason explained that Lightpoint is a wholesale broker and not a retailer, so they saved me not only on closing costs but on my monthly house payment too. Excellent communication and superior customer service have me referring my family, friends and Real Estate clients to Lightpoint Mortgage. Why settle for the rest when Lightpoint is the best.