I would love to give regions 5 stars because since I've been back with them it's been better than…read morebefore but every time I've gone to this branch and spoke with one of their loan officers (Ms. Pitts)I will be told stuff that is completely different than what a branch told me the day before, and it's been multiple visits with her, I don't appreciate her attitude and I am happy with them otherwise

This is the bank my mom goes to, so naturally I started going to this bank. They have the sweetest…read morepeople there. A few left and were replaced by others, but they are absolutely nice and caring. There is a particular lady there who has become like a family friend as she always takes care of us whenever we go in, and will do whatever she can to solve any problems. No matter what kind of day I am having, I am always happy to go there.

The bank manager is very arrogant here. The staff is nice, however they're not very clear. In the…read moretype loans they offer. You really need to read your fine print , but I guess you could say that for everything.

Upon being new to Mobile, I needed a bank so by request from my father-in-law mentioned Regions…read more Everyone was super nice and thorough in setting up my new account. It was a smooth transaction, setting up online banking was a breeze and now using their app with my android made my account setup complete. They have so many locations in Mobile as well.

I only went here once with my aunt who is a member. It is a very friendly bank. My aunt had lost…read moreher Debit card and needed quick assistance pulling out cash and ordering a new card. They were very helpful without any hassle. This location is also very large and clean. Works for me.

All the bank tellers are super helpful and nice, can't say enough good things about the manager,…read moreJason... I've had to wire money to family members out of state and he has been very helpful with that.

Ask for a receipt for the transaction I just completed, they would not give me one and So rude to …read more I would not recommend this bank to anyone if you going to use this bank you're crazy.. I think the person over this bank needs to have to go back for classes for relations with customers. And should not be in this business..

Although I still don't trust them enough to have my livelihood go straight into their bank, I…read moredecided to keep the account open. It comes in handy for things like depositing small checks for my sons when they get paid or someone sends them a check for their birthday or Christmas. I also deposit cash so I can use my Trustmark card for online purchases and paying for gas, to help prevent my household account from cyber-hacking. The prior issue was resolved earlier than anticipated. After speaking with someone I assume was the branch manager, I was able to get a letter from my employer's bank stating that my payroll check had cleared their account and I obtained access to my money within a few days. Although that was an unnecessary amount of trouble, I appreciate the fact that they informed me it was an option. Since that time, the employees at this branch have always been friendly, pleasant and helpful. The drive-thru lines are never long, which is nice considering I'm usually pressed for time. Also, Trustmark's ATM fee is only $3.00 for non-Trustmark accounts, which is very reasonable compared to a few other banks nearby.