*SCAMMERS!* First of…read moreall, this place was absolutely FILTHY! I made several complaints concerning the dirty rooms. I had to clean the bathtub before showering! None of the employees seemed to know the name of the manager or the owner. How convenient! It used to be a decent play to stay! Not anymore! It was dirty and run down! Very outdated! In desperate need of cleaning and repairs! Days after we left, we noticed a $250.00 charge on our bank acct. They charged us a "CLEANING FEE!" They accused us of smoking in the room (which we did NOT)! TOTAL SCAM! When I contacted them, I was told by "Josh" at the front desk, he wasn't sure who charged our acct but the dates he gave me were NOT even dates that we stayed there! The manager (whoever that may be) was supposed to call me back. I never heard from anyone again! I contacted corporate office at Choice Brands and they told me it was independently owned (even though Comfort Inn is part of Choice Brands) and they could not help me! They did make an attempt to contact the owner who never responded to their messages or calls.

Room is dark, dirty and not cared for. No heat was on. The room was an icebox. The bathtub was…read moredirty and disgusting. Took a picture to show the women at the front desk, two miserable cows. I showed them the picture of the dirty tub and no one said anything. Not an "I'm sorry" not an "that's horrible". They just looked at me like most crack heads around here. This hotel is dirty, disgusting, smelly and not cared for. The walls are falling apart. Gonna be checking our beds for bedbugs. In a place like this, it wouldn't surprise me. Would you give your child a bath in a tub that looks like this?? I actually went to Walmart for cleaning products so I could properly clean my tub before I gave my child a bath in it. Sickening. Carla at the front desk was miserable. Unhelpful. Rude. Attitude. Eddie, the general manager was the epitome of class and how a manager should act. Hoping our refund comes in or else we will have to escalate this further. I voice recorded both interactions with me and Carla, and then me and Eddie and Carla. I will be emailing them to the Choice hotel groups. Avoid this place at all costs.

Stayed one night at the Holiday Inn express. Plenty of…read moreparking. Free breakfast. We had a big room on the 3rd floor with a king bed. . Pool and hit tub available. Pumpkin was here

There was a power out when I was there,no emergency lights in hallways .no emergency lights on the…read morestairs, can't flush the toilet they have well water.when I went to the front desk they thought it was hilarious,they definitely are not up to code.itwas a death trap, can't open any windows.front desk are teenagers.theparking lot was really shady,saw some things that were not very nice.

Not well maintained. Our smoke free room had a cigarette burn through the sheet. Paint peeling off…read morethe walls, black mold in the bathroom, etc. no outlet in the bathroom, no hairdryer, no ice machine, etc. had warm water though a bit tricky to figure out since both knobs say hot.

This is a humble motel but the owners make great use of what they have to provide nearly everything…read moreyou might expect from a bigger franchise hotel, all in a location with little competition and so no need to go the extra mile. Most impressive was how at checkout the owner arranged it that I saved money on our stay by circumventing the booking site that I had made the reservation on.

This place is old, at least it was pretty clean. Wifi wasn't strong at all, and I got better…read morereception for cell service, so I didn't even bother with it. 30" TV wasn't much fun watching so used iPad most of the time. Bed was OK, sheets seemed clean. Bathroom was OK. Decent location to Poconos racetrack and places to eat.

this is a very old, not maintained and dilapidated place. Very filthy. Bad moldy odor. Wobbly…read morefurniture, without desk and chair. Worst thing I discovered a couple of days later: BEDBUGS!!!! This place is a serious HEALTH HAZARD!!!

Had a great getaway at a reasonable rate. We stayed in a tiny home and enjoyed the shower and…read morekitchenette. There are hot tubs, saunas, a dart room, and outdoor games like horseshoes and corn hole. We cooked on the grills provided, but there are places not far where you could get takeout if you like. It's next to Hickory Run State Park, where you can hike or cross-country ski, visit a waterfall, or explore the 18-acre boulder field. It was a perfect respite from the hot summer in the city.

I really wanted to give this place four stars…read more Decent place for the price we paid. It was a cute little container/tiny home for a weekend getaway.. Just the two of us but we decided to rent the container for four people. Glad we did, it was just enough space. One thing to keep in mind is they don't provide utensils. Bring your own knife, fork, spoon, plates, cup, etc. The blanket provided is very thin. So either turn the heat on, or bring your own. Broken/missing blind from the window. Water was leaking frm the shower door. Walked out to a puddle on the floor. There was also a brownish stain in the toilet. It was a rainy weekend when we went. So we ended up having internet and wifi that first and only night only. Called and spoke with someone, was told there's an outage due to weather. The umbrella outside had a hole so didnt help much when we were grilling in the rain.

Exiting our timeshare was a true and costly nightmare. This was once a very relaxing place, but it…read morehas not been upgraded or maintained at all these past few years. Requested repairs, no responses. Broken refrigerator; food spoiled. No carafe for the coffee maker...no big deal, right? Cold swimming pools. Broken jacuzzi. But so annoying. We paid maintenance fees for a place that will most likely go bankrupt because of neglect and poor service. The simplest amenity--pool towels--were way too much to ask for. Please steer clear of this place.

0 If I could give it…read moreno stars , I genuinely would . Me and my boyfriend did a little getaway here . We got here Friday July 11th and just checked out today July 13th . Where do I start .... 2 days before our check in date , I was reading the drinking water is contaminated so I call and speak with a gentleman to confirm this information . The worker advised that Willowbrook is okay and water IS NOT CONTAMINATED he seemed annoyed when I had asked him about this . This should've been put on their website so people know before booking . I feel bad for the others who've booked and WERE affected by this . Now we get to the day of check in , check in was smooth , no issues . Provided us a map so we knew where to go . We get into our room (got there around 3:30-4:00pm) and got settled . White sheets on our bed , looked STAINED . Remote for the bedroom TV was missing so we tried to manually connect as we do have a Roku Tv at home and are aware of how to do so . IT DIDN'T WORK . So I call the front desk who advised maintenance would come out and fix that . I told the woman over the phone that we would be leaving to go to dinner and the maintenance person can just go in and fix the issue . We get back from dinner around 9ish and the issue was indeed NOT FIXED . What we did see was the living room TV was on and it appeared they just came in made sure THE WRONG TV was working and left . So I call AGAIN for the second time to let the woman at reception know . I tell her what happened and she says "well does the TV work" ummm if you have read this far , again I advised the woman the tv in the bedroom has NO REMOTE and no way to connect to it , the tv works that's NOT THE ISSUE . Again the woman advised she would have maintenance come out . Maintenance indeed did not come out . Long story short , I ended up calling again in the morning and again told them no one came . I was told they would be coming in a few moments , no one showed up within the hour so me and my boyfriend left for breakfast Came back nobody came . So i call again , express my extreme frustration of paying $700 for 2 nights and 3 days for us to have to continuously call about our amenities. Woman advised she would contact the gentleman specifically to have him come down . I was over it at this point , I walked around the building to find someone to assist with this and on the second floor was the maintenance man (Bryan) with A BOX OF ROKU REMOTES ( very nice guy, very apologetic) So that issue was resolved Then we needed towels . There's a number on the map they provide to call if linens are needed . What's the point of having the number if they don't answer the damn phone . Called 4 times for towels and didn't get any until the last night when we were there and was finally connected with someone in regard to this . Mind you I put the dirty towels in front of the door for them to collect and then replace since they didn't answer until after the 4th time Our bed was not made ONCE were we there . Please do better !!!! This is a wonderful family establishment , beautiful lakes , beautiful views , lake harmony Watersports is absolutely wonderful and prices are great . Restaurants were pretty good . Our stay unfortunately was not . We will definitely not be coming back here

If you read the reviews you will see an automated apology to anyone who complained about anything…read more Thats how the stay here is. Automated. If you stay longer then 1 week you will surely meet miss shein. She will then spread rumors about you as she complains to all the patrons staying there door to door. Careful there might be feathers on your towels. Thats if you get towels. Not a place for children as there is no entertainment for them. Not even a swing. There is a bag to shoot your bow and arrows although your not supposed to use the grass. If you pay get a reciept and make sure it states what you paid for. There is alot of scamming there. Also notice cars pulling up blowing horns and then leaving after a quick response from rooms. Lots of eyes and judgements so if your looking for a last minute stay i would say go there as there are no cockroaches but if your looking for comfort and atmosphere you should go elsewhere. P.s. some rooms smell like cat pee.

The owner is very nice, our toilet seat was broke and replaced not long after I reported it. The…read moreroom was dirty behind the beds and night stands. You can tell the new owner is working on making improvements. The rooms are standard room with a fridge and microwave, no coffee pots. The towels we received had hair on them. No vending machine or ice machine on premises. For the price it was not that bad, I would be willing to go back, but the wife ehh not so much.

Nightmare Vacation - Sundance Vacation @ Snow Ridge Village. Below is what we encountered…read more.. No AC in Hot Muggy Weather Was listed when we reserved it. No Hot Water in Kitchen Windows did Not Open Hard squeaky Beds Bugs on floor Human Hair in Draws No Grill when I was told there would be one A TV didn't work Had to purchase batteries for The remotes for TVs & Fans etc. Old used Toothbrush & scum on floor Brown stains on Bed coverings In these times with Covid you think they would be a bit more attentive.....

Dope place. Love coming here. Well cut grass and beautiful wood chip walkways but I'm pretty sure…read morethey want you to put your garbage in garbage bags and tie them up which is totally reasonable