Not well maintained. Our smoke free room had a cigarette burn through the sheet. Paint peeling off…read morethe walls, black mold in the bathroom, etc. no outlet in the bathroom, no hairdryer, no ice machine, etc. had warm water though a bit tricky to figure out since both knobs say hot.

This is a humble motel but the owners make great use of what they have to provide nearly everything…read moreyou might expect from a bigger franchise hotel, all in a location with little competition and so no need to go the extra mile. Most impressive was how at checkout the owner arranged it that I saved money on our stay by circumventing the booking site that I had made the reservation on.

My husband and I stayed in the two-bedroom home for his birthday. It was a very clean and very…read morecomfortable house right next to Lake Harmony. Check-in was really easy and the hosts were responsive via text. Lots of restaurants within walking distance! Highly recommended!

What a wonderful find during our last visit to ski JF/BB. Quiet, cozy, clean, updated and…read moreaffordable. 1 minute walk to restaurants and bars. So many thanks to Rob for being so accomodating at every step of our stay! Will absolutely being staying here again in the future!

Stayed one night at the Holiday Inn express. Plenty of…read moreparking. Free breakfast. We had a big room on the 3rd floor with a king bed. . Pool and hit tub available. Pumpkin was here

There was a power out when I was there,no emergency lights in hallways .no emergency lights on the…read morestairs, can't flush the toilet they have well water.when I went to the front desk they thought it was hilarious,they definitely are not up to code.itwas a death trap, can't open any windows.front desk are teenagers.theparking lot was really shady,saw some things that were not very nice.

This place is old, at least it was pretty clean. Wifi wasn't strong at all, and I got better…read morereception for cell service, so I didn't even bother with it. 30" TV wasn't much fun watching so used iPad most of the time. Bed was OK, sheets seemed clean. Bathroom was OK. Decent location to Poconos racetrack and places to eat.

this is a very old, not maintained and dilapidated place. Very filthy. Bad moldy odor. Wobbly…read morefurniture, without desk and chair. Worst thing I discovered a couple of days later: BEDBUGS!!!! This place is a serious HEALTH HAZARD!!!

I was really impressed with this place! It's definitely a hidden gem & I was surprised the entire…read moreplace wasn't packed! The space is HUGE & the prices are more than affordable/reasonable! We stayed in a giant little villa with a full kitchen & dining area- full bathroom- one bedroom & a large fold out couch in the living room. It was more than big enough for 3 of us plus our dog! They're pet friendly which is refreshing!! Now this place is set up like a little village with the center being the front desk- inside the main area- they also have a ton of little extras such as a large movie theatre, gym/fitness center, game room, business/computer room & more. Everything is very nice, well taken care of & appears brand new. They also have the large indoor pool that connects to this building & behind it a full sized playground. My son LOVED staying here! He's a smart 6 year old & he thoroughly enjoyed the pool, playground, game & rec room! Our little villa was walking distance to the main building- being about a 6 or so minute walk or about 2 blocks! Very easy to find & go in & out. The staff was also really nice friendly and accommodating. I didn't hear or see too many other guests during our stay- which was pretty nice as well. We had the entire indoor pool to ourselves for a good 3-4 hours which is amazing! Overall I was MORE than happy with this place. I would absolutely return. Everything was CLEAN, in working order, & relatively new- which is nice! One of my biggest pet peeves is paying to stay at a hotel & then seeing their amenities are anything but & the microwave, mini fridge & tv are older then the ones in my home- that's disappointing. But didn't have that here- everything was nice and new! Woohoo!

It's clean ! The hotels in the area that we've stayed in the past are old and run down. Village at…read morePocono is newer and nicer. I think they'll keep it that way. We got a dog friendly room, that didn't smell like dogs had stayed there. Plenty of hot water in the shower. My only suggestion to the management/owner would be to put a small fridge in the rooms and to have a communal area for coffee in the am. Otherwise, we had a nice stay. I'll definitely stay here again.

*SCAMMERS!* First of…read moreall, this place was absolutely FILTHY! I made several complaints concerning the dirty rooms. I had to clean the bathtub before showering! None of the employees seemed to know the name of the manager or the owner. How convenient! It used to be a decent play to stay! Not anymore! It was dirty and run down! Very outdated! In desperate need of cleaning and repairs! Days after we left, we noticed a $250.00 charge on our bank acct. They charged us a "CLEANING FEE!" They accused us of smoking in the room (which we did NOT)! TOTAL SCAM! When I contacted them, I was told by "Josh" at the front desk, he wasn't sure who charged our acct but the dates he gave me were NOT even dates that we stayed there! The manager (whoever that may be) was supposed to call me back. I never heard from anyone again! I contacted corporate office at Choice Brands and they told me it was independently owned (even though Comfort Inn is part of Choice Brands) and they could not help me! They did make an attempt to contact the owner who never responded to their messages or calls.

Room is dark, dirty and not cared for. No heat was on. The room was an icebox. The bathtub was…read moredirty and disgusting. Took a picture to show the women at the front desk, two miserable cows. I showed them the picture of the dirty tub and no one said anything. Not an "I'm sorry" not an "that's horrible". They just looked at me like most crack heads around here. This hotel is dirty, disgusting, smelly and not cared for. The walls are falling apart. Gonna be checking our beds for bedbugs. In a place like this, it wouldn't surprise me. Would you give your child a bath in a tub that looks like this?? I actually went to Walmart for cleaning products so I could properly clean my tub before I gave my child a bath in it. Sickening. Carla at the front desk was miserable. Unhelpful. Rude. Attitude. Eddie, the general manager was the epitome of class and how a manager should act. Hoping our refund comes in or else we will have to escalate this further. I voice recorded both interactions with me and Carla, and then me and Eddie and Carla. I will be emailing them to the Choice hotel groups. Avoid this place at all costs.

PROS: this place was a nice water park to stay at. The staff is friendly, the bars and restaurants…read morewere good, and they had more rooms than you can count. Among the staff, Griffin at the front counter was a pleasure to work with. CONS: they charge you extra to use the common amenities (pool, gym, arcade, etc) and then extra on top of that for the water park. The electronic room key also failed and the carpet in our room wasn't clean. The line for check in took a solid 20 minutes. Longer than any other place I've been to. We also found a few bugs in our room OVERALL: not sure if I would come back here. The staff and the amount of amenities was amazing, but the cleanliness and the prices are very questionable

Do not stay here. The only positive thing I can say about this "resort" is that the staff is…read morefriendly and at least handles all of the complaints from customers with grace. My parents traded their time share to stay here and reserved a two bedroom suite with two queen beds in one room and a jetted tub in the master with a king bed. Upon arrival, they were given a one bedroom with an adjoining room with twin beds and charged a $400 resort fee because there were technically two different rooms. They have never had to pay a resort fee at any other resort they've traded their time share for. That was issue number one. Later which we found out we had booked the room that was over at the willowbrook yet they put us in an entirely different room even after we complained. They said they were "looking into it" but never ended up moving us. The rooms were dirty and kitchen lacking even an oven mitt, dish towel, or even a sponge. The glasses and dishes put away were clearly dirty. So we tried to run the dishwasher, shortly after we realized it was leaking as the carpet next to and behind it was soaked. Maintenance was called and the man simply looked at it and said it wasn't leaking even after feeling the damp floor. The next day we complained again and then they sent three men to replace it with another old dishwasher likely from a different room. Also, in our entire weeks stay. I only saw one maid, once. She was vacuuming the downstairs lobby. Meanwhile, the entire second floor and on looks like it's never seen a vacuum. That was the second issue. The worst part about the entire trip was the "resort amenities" that I assumed were part of the ridiculous $400 fee...as you can see from the photos, the tiles above the pool and bowling alley were riddled with water damage and mold. One tile even fell on a man's head while swimming in the pool! I even went to the front desk to let them know that a tile had fallen into the pool in the hopes they would clean it...and the lady at the front desk just said "here are the pool hours" so I don't think she understood me. Most of the staff doesn't speak English very well though not for lack of trying and they are very nice. The hot tub literally had a layer of film on it and wasn't hot. For this reason we chose not to swim. We stayed for a whole week and by the end of the week...the tiles were still laying at the bottom of the pool. Also, the bar and the water park were closed with the exception of one day during our entire week stay. The only thing to do was go to the arcade (which obviously still cost us money) The bowling alley also had leaking ceiling tiles. They simply put a bucket under it and it was still there nearly a week later when we check out. The water park was even more disgusting than the regular pool. Not to mention half of it was closed off. This resort looks like it was once really great back when they had enough staff and money to maintain it properly. The website and pamphlets show what the resort USED to look like and are not updated. It's a shame because if they put money into repairs to restore it to its former glory, it would be a great place to stay again. This place needs new owners willing to repair it because as is, it should be HEAVILY discounted. If you're going to spend that much, go somewhere nicer and cleaner. Do not stay here. I cannot believe how much they charge with almost nothing open or working. Throughout our stay we overheard many people complaining about broken air conditioning, non working elevators, tiles falling, things not working, things not being open, and the general condition of the place. I feel bad for the employees that have to deal with all the complaints. I can only imagine how the owners treat them with how little they seem to care about customers. I'm honestly shocked they're still in business. Do better!

Hi Yelpers. I stayed at the Best Western in Blakeslee P.A. 107 Parkside Ave. My experience was…read moregood. The people at the front desk were welcoming and polite. The lobby area is quaint. They have a pool, but I didn't get a chance to try it. You have a small area to eat a free continental breakfast. Your choices would be pancakes, eggs, sausages, toast, potatoes, orange juice, apple juice. You can purchase snacks and other drinks, but they're a bit pricey compared to getting it at the local store. Sorry if you're expecting a continental dinner, you're on your own with that. That's not covered. I had to do UberEats. The hallway to the room was clean and quiet. The room was small but perfect for me or a couple. The room came with a microwave, refrigerator, iron with an iron board. My room had a comfortable bed along with a pull out sofa couch, cushy chair with desk and sizable LG television. There is a connecting door to the room next to mine. Make sure you keep it locked. Otherwise you may have some uninvited guests...haha. You can control the room temperature which is by the window. The only problem with the television is the signal to the tv was weak causing the programs to pause every few seconds. Fyi, you get free wifi. Make sure you ask for the code. Parking, of course is available. Overall, I recommend this Best Western if you're ever up in Blakeslee P.A. and if you're planning a mini stay like me. I included a couple of outdoor pics of beautiful P.A. during my drive along with the hotel pics. Enjoy!

I have been staying at this hotel for years. it is clean, very reasonably priced, and the staff is…read moresuper friendly and helpful. Tonight I was in a room next to a room with a very loud party going on. at my request they moved me to a perfect room on a higher floor. If you are traveling to the Poconos or Rt. 80 and need somewhere to stay in eastern PA. Absolutely stay here! Huge shoutout to Abbie. She made it all happen. Raymond Ginn

Exiting our timeshare was a true and costly nightmare. This was once a very relaxing place, but it…read morehas not been upgraded or maintained at all these past few years. Requested repairs, no responses. Broken refrigerator; food spoiled. No carafe for the coffee maker...no big deal, right? Cold swimming pools. Broken jacuzzi. But so annoying. We paid maintenance fees for a place that will most likely go bankrupt because of neglect and poor service. The simplest amenity--pool towels--were way too much to ask for. Please steer clear of this place.

0 If I could give it…read moreno stars , I genuinely would . Me and my boyfriend did a little getaway here . We got here Friday July 11th and just checked out today July 13th . Where do I start .... 2 days before our check in date , I was reading the drinking water is contaminated so I call and speak with a gentleman to confirm this information . The worker advised that Willowbrook is okay and water IS NOT CONTAMINATED he seemed annoyed when I had asked him about this . This should've been put on their website so people know before booking . I feel bad for the others who've booked and WERE affected by this . Now we get to the day of check in , check in was smooth , no issues . Provided us a map so we knew where to go . We get into our room (got there around 3:30-4:00pm) and got settled . White sheets on our bed , looked STAINED . Remote for the bedroom TV was missing so we tried to manually connect as we do have a Roku Tv at home and are aware of how to do so . IT DIDN'T WORK . So I call the front desk who advised maintenance would come out and fix that . I told the woman over the phone that we would be leaving to go to dinner and the maintenance person can just go in and fix the issue . We get back from dinner around 9ish and the issue was indeed NOT FIXED . What we did see was the living room TV was on and it appeared they just came in made sure THE WRONG TV was working and left . So I call AGAIN for the second time to let the woman at reception know . I tell her what happened and she says "well does the TV work" ummm if you have read this far , again I advised the woman the tv in the bedroom has NO REMOTE and no way to connect to it , the tv works that's NOT THE ISSUE . Again the woman advised she would have maintenance come out . Maintenance indeed did not come out . Long story short , I ended up calling again in the morning and again told them no one came . I was told they would be coming in a few moments , no one showed up within the hour so me and my boyfriend left for breakfast Came back nobody came . So i call again , express my extreme frustration of paying $700 for 2 nights and 3 days for us to have to continuously call about our amenities. Woman advised she would contact the gentleman specifically to have him come down . I was over it at this point , I walked around the building to find someone to assist with this and on the second floor was the maintenance man (Bryan) with A BOX OF ROKU REMOTES ( very nice guy, very apologetic) So that issue was resolved Then we needed towels . There's a number on the map they provide to call if linens are needed . What's the point of having the number if they don't answer the damn phone . Called 4 times for towels and didn't get any until the last night when we were there and was finally connected with someone in regard to this . Mind you I put the dirty towels in front of the door for them to collect and then replace since they didn't answer until after the 4th time Our bed was not made ONCE were we there . Please do better !!!! This is a wonderful family establishment , beautiful lakes , beautiful views , lake harmony Watersports is absolutely wonderful and prices are great . Restaurants were pretty good . Our stay unfortunately was not . We will definitely not be coming back here

We pulled up on Thursday. It was very sketchy. The door was locked. They had a ring camera plugged…read morein through the extension cord through the window. All the cameras were unplugged. The computer was unplugged. We made reservations and no one answer the door.

There is a reason why this hotel received 1.6 rating! My son checked in and quickly checked out at…read more11:30 PM due to the uncleanliness of the room. He was offered another room but was did not want to stay as he was repulsed by the filth. The so called owner of the hotel "Anthony" would not offer a refund within 10 minutes of arrival to the desk to complain. Save yourself time and money and do not stay there . Very poor customer service from the so called owner