If you are in the market for a Harley-Davidson, I HIGHLY recommend going to Pocono Mountain Harley-Davidson. I scheduled a test ride for a 2026 Road Glide and was greeted at the door by Diego. After the test ride, Diego took the time to go over all the specifications and features. I already knew I was going to purchase it, but Diego sealed the deal. I went today to complete the purchase and pick up the bike. Diego was off, so Zachary assisted with making sure the bike was inspected, fueled, and transported to my home (unable to ride due to inclement weather). Trust me when I say look no further. Pocono Mountain Harley-Davidson is the place to go. Not just for your motorcycle needs, but also a place where people genuinely enjoy and care about what they do. read more

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I travel often for work and make it a point to stop at different Harley-Davidson locations to pick up shirts for my sons. At several stores, I was told that rewards points only apply to purchases made at that specific location, which made it seem like earning points while traveling wasn't really an option. That's why I was so impressed with Amy Setzer at Pocono Harley-Davidson. She was not only friendly and professional, but also took the time to explain that the Harley-Davidson app allows you to earn points at any participating location--nationwide. She let me know that a lot of people are misinformed about this and clarified how it actually works. Amy showed genuine kindness and went above and beyond to help. She even explained that just checking in to a store through the app earns you 100 points, which was news to me! Thanks to her, I'm now set up to earn points no matter where my travels take me. Great service, great attitude--Amy made the stop totally worthwhile! read more

No transparency on the prices, wasted hours here and they still couldn't produce solid numbers. I would never buy or recommend this place. Shady from the jump. I know what my time is worth, they proved that they don't care about it. HORRIBLE. read more

Such a GORGEOUS Harley Davidson dealership!! Each and every staff member was extra friendly and helpful, motorclothes were plentiful and varied, the store was clean and beautiful!! A gentleman named Gary happily took our pictures for us, and I only wish we lived closer; I would be there all the time. read more

The worst stealership.... Just a bike mill corporation baring the HD logo. 8 out of 10 staff/employees i dealt/spoke with were all nice people... before doing business with Pocono Mtn Harley just be like SANTA check your list twice! you might be paying 300% more interest on a finance a lot of 24hr amnesia goes around this place! Car sales mentality. hopefully this helps even 1 person from paying over markup on already overpriced HD products... disgust & disappointment is a understatement...Dream turned nightmare! Doing business with Pocono Mtn HD is like a cold $30 truck stop shower that you feel dirtier after leaving.......but don't know why ? read more

Received a bike that looked like crap .brown pipes , dirt under seat , water spots .chrome is milky white .blue lint all.over the bike what the hell.is that stuff ...anyway this is a accurate review so beware of these people all.they care about is the sale .... read more

These guys are great! Big shout out to Andy, our technician Rich for our parts & Tommy our detailer. These guys go above & beyond. Guys your service is impeccable! Thank you for caring & taking all measures to keep us safe when riding. read more

Please put prices on your bikes! When we asked why, were told "so we can talk to you." No! If I see a bike in my price range, then I'll come talk to you. Terrible business model. Won't be buying here. read more

Very friendly staff and large selection of bikes and gear. Something for every taste and style. Easily located just off 33. Glad I stopped in. read more

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Just moved to PA in December and after letting my Electra Glide Ultra sit for 4 years, I called PMH in Feb of 2022 and told them about my concerns. (Bad gas, Condensation in oil, etc) They picked the bike up, took the bike apart, went through everything, and called me to come in. After going through what the bike needed to have done, I told them to keep it as long as they needed as I was in no rush (I mean it's Feb right!). Sent my stock stereo head unit out for a rebuild, (Added Bluetooth while keeping CB!) and fixed all the issues. (Brakes, Mouse chewed wiring, HUGE mouse nest in cowl, etc.) 3 weeks later the bike was ready and they sent me on my way. Fast forward to 2nd week in March. Finally warm enough to ride. After just 1 ride, I noticed a small drip of transmission fluid under the bike. Called them up and they told me to bring it back immediately so they could take a look. I did. At this point the service department was in full swing for riding season, and there are at least 20 bikes in the service area, so I'm thinking it's going to be a couple of days at least before they get to it. 3 hours after dropping it off, on a Saturday no less, they called to tell me the bike was ready. Awesome! Furthermore, they only charged me 1/3 of the labor, because they missed the issue when they had the bike. Bike is running like a champ! Never been a fan of dealerships, especially H-D. Most just overcharge and think they are doing you a favor by even working on a bike for you. But PMH did a great job. I will definitely go back if I need something done... read more

Bought a bike here about a month ago, great experience overall. Customer service with ordering parts is lacking. I ordered pipes two days after I bought the bike. I asked if I need to do payment before I order and they said no they'll install and do payment then which is fine. I wanted you to install. Well contacted the salesman to see what's the delay on the pipes. He told me he'd ask and keep me updated. I message him, he doesn't answer. Call parts they don't know anything about it. read more

This Harley Davidson dealer is huge they have a great selection of everything the lady's working here are awesome and super friendly

Nice place. Stopped in here while in town. They have a huge selection of new and used bikes. Friendly staff I had a great experience here. I would definitely recommend this place and I would return if I was back in the area read more

Pocono Mountain Harley-Davidson - Motorcycle Dealers Near Me - Tannersville, Pennsylvania

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Before I go on my rant, I just want to point out that the original floor salesman I dealt with was pleasant and helpful and I enjoyed working with him. Now on to the negative... Drove an hour to get to this Harley Dealer to check out a bike they listed for sale on the internet. First off, no prices on the internet. You have to click a button to get a quote. So I did and was told the bike was in the "low 10's". When I get to the dealer, they originally told me the bike was $13,900 then after showing them the quoted email, they lowered it. The "numbers guy" or floor manager, think his name was Jake, whoever he was, was obviously annoyed and said that "they shouldn't even be quoting you that number". I told him that it was done through his companies website and that he can't blame someone else when it was done by his own company. Obviously annoyed with me he abruptly became condescending and rude and ended the conversation walking off. Not one price on any of the bikes on the floor. Not even an information sheet to tell you the year or mileage. Asked for prices on several different bikes but the floor sales person couldn't give me an exact number on any. Poor sales tactics, shady price negotiations and irritable sales department. Won't be buying from this place...ever. read more

Took a long ride up to Pocono HD. Was looking forward to maybe trading in my Heritage. Of all the bikes on the floor not one had a price,year or mileage. No information on any bike at all. In fact nothing in the entire store has a price. All prices have been blacked out with a marker. Not sure if this is a sales trick to make you ask for help. Big turn off for me and my buddies. We won't be back. Extremely bad marketing. read more

You go to parts and tell them exactly what bike you have and year along with engine, they give you parts that are for older models or cruisers. read more

BUYER BEWARE!!!! Poor customer relations, typical dealer that doesn't care about customer. Shop elsewhere read more

Nice new location. Service is fare on hours. Nice staff and work was done well and on time. Wish they had later hours to pick up bike from service, but they are open every day so I can deal. Everyone had a mask on from what I saw. read more

i had bad experience in process of trying to purchase a bike from them , I had coworkers that came up to there to try and do business there , the rudeness unacceptable of salespeople the owner rude as well I took my business elsewhere to purchase a bike out of poconos to new jersey with attitudes like that I didn't want to bother going to Scranton Harley Davidson since Poconos Harley was not pleasurable !! read more

Tried to get my bike inspected here because they are the only inspection station open on sundays in the area and I work the other 6 days. They failed it for back brakes even though the indicator shows I have 2/3rds of the friction material left before failure. My father has had some bad experiences with them in the past so I go to the Tramontin, NJ harley dealer instead for any maintenance I cant do myself. Sadly, Tramontin cant do PA state inspections. Avoid if at all possible. The service department is interested in money, not honesty. read more

Great customer service, stopped in on Monday morning with issue with my throttle, very knowledgeable service team. Fixed me up in minutes. Highly recommend read more

****DO NOT SHOP HERE-****We pulled up a few minutes before closing and normally we wouldn't even come so close to closing but we had an emergency. The part we need was there and we would have been out before they closed. Instead Lisa met us at the door and told us they were about to close up and we couldn't come in. All the while a few groups of people were in there shopping. They were not put out or rushed to leave like us. My group was a group of black people. The people inside already were groups of white people. Bad taste. read more

Although I have never purchased a bike from Keystone, I can say for certain that they do have an excellent parts department and staff. They also have a great selection of accessories and motorclothes. If they don't have what I need in stock, they are happy to order it for me and get it within a few days. When I ordered several thousand dollars in accessories at one time, they were willing to cut me a break on price to save me more than a few dollars! Their knowledge is impressive, but if they don't know the answer, I have seen them dig through many books and parts catalogs to be sure they give the correct answer (and order the right part). I have been going here for many years, long before the new ownership took over, and plan to keep coming back for parts and accessories as long as I ride Harleys! read more