Al saved the day for us!!! I have nothing but praise for Al at Gerald Moving. We were in a pinch to…read moresecure a moving truck when PODS called us the day before our scheduled delivery and had to postpone us by a week. We couldn't delay our cross country move with buyers closing on our house within a few days. I called Al to see if he could help us and he acted quickly and found us a truck in less than 12 hours. It was the smoothest cross country move and I have Al to thank for getting the ball rolling!

Overall, great crew that worked hard. They were all professional and courteous and even a little…read morefunny. There was one guy, however, that just did not feel like putting boxes in the designated rooms and instead put them all in the garage. I watched him do it multiple times and even tried to give him some hints by saying things like "oh that one goes in the master bedroom" but he just wasn't hearing any of it. This wasn't a HUGE deal except that a box full of bed parts was hidden under a ton of boxes in the garage leaving us without a bed for four days. I know the military pays a pretty penny for these moving companies to move military members, so I think the least they can do is put the boxes in the right rooms. The focus should be on the quality of the move and not on trying to get everything off the truck as fast as possible. The majority of our household goods arrived in good shape with no damage so at the end of the day I can't really complain about anything other than roughly 20 boxes being delivered to the wrong room. On the plus side, the company did say they would come pick up all of our boxes once we're unpacked so that will be really nice when the time comes! Oh it was also pouring rain the day they came to deliver and they did a phenomenal job laying down cardboard all over the entire house to prevent tracking water everywhere

I am writing an unsolicited review for Federal Storage on Carlyle in East Belleville. On the same…read moreday I called, I was able to rent a unit and then needed a second one a few months later. I rented from Federal Storage for approximately 7-8 months. Signing up was super smooth and assistive. Rob was easily available, quickly answered any questions I had, was very helpful for the same day very smooth sign-up/rental. I have observed Rob very protective of the storage rental/property. I really appreciated how smooth the process was, taking very little time to sign up and have the rental available to me, and the feeling that my personal belongings are protected both by Rob's presents on the property as well as the security gate. Definitely give Federal Storage Five stars and highly recommended!

After loading up our 26 foot moving truck for our move to Florida we discovered we did not have…read moreenough room on board. I needed a storage unit and I needed one fast! We had to be out of the house the next day, but where do I turn at 4 PM in the afternoon... A Storage Inn to the rescue!!! I called and talked to the on-site manager explaining the situation. He told me to come right in. He set me up with a great little unit, did all the paperwork and had me out the door in 20 minutes. Thank goodness for angels! This was on October 4, 2019, I wish I could remember the young man's name. I just called and talk to, what sounded like a different gentleman, to make sure we are all squared away with nothing due. He was very personable and polite. This company knows how to select outstanding employees. The unit and the grounds were clean and well-maintained. When my husband was there unloading the unit he noticed a woman driving around in a golf cart and she stopped to pick up a gum wrapper... Now that is attention to detail!! Thanks to your staff for making a difficult situation so much easier.

I have rented here for a few years now and Alan is the nicest guy. He helped me work out moving…read moreinto a larger locker and it happened to be right in the same row which was even sweeter. He is great to work with. Prices are competitive with anyone else and we have been happy there. Go for it.

I haven't ever personally had a storage unit, but these are super nice! The units themselves are…read morelocated inside, so they're not as subjected to the elements. They're also temperature controlled. My friend says she pays about $130 per month for hers. It seems a bit pricey to me, but you know your things are going to be safe and guarded from mother nature. The location is convenient as well. They're right down the road from my apartment. If I ever decide I need to store some things, I'll be coming here first.

Free Storage truck... Just need to pay for gas when you store your stuff here. That makes me a fan…read morefor sure!

Demarco was great! Jacob worked hard to get the hitch on and get me in and out as fast as possible…read more Kyle was an excellent spectator and hype man!

Does size really matter? When it comes to moving trucks, the answer is yes…read more I recently was moving from STL to Godfrey and need a medium sized truck to move my larger furniture items. All of my boxed and smaller accent items had already been moved. To be pro-active I stopped by here to make a reservation for the truck size I needed. Before going in, I looked over a couple of trucks that were in the parking lot and I knew which one was best for me. When speaking with the young lady, I told her which one I needed in the lot and pointed to it out the door. I now realize that would be like going to a car dealership and a telling the sales professional, I'll take that one as you point out to the salesroom floor. There's a lot of grey area there and opportunities for misunderstandings. I don't fault her, she asked all the right questions. She asked if I was moving appliances and I said, no. She asked how many rooms and I told her what I had left to move was about a one bedroom apartment. She agreed, the size I selected would work. When I showed up with my cousins on the day of the move, the truck they pulled up front for me was not the size I imagined, It was much smaller. I told the young man who was assisting me that morning, that I need a much bigger one and again pointed to the one I wanted on the lot. Lucky for me, he had one available and easily made the switch. My cousins and I got the move done in record time and we're all over the age of 60. So I was surprised that I received a price adjustment on my rental by returning the truck earlier then anticipated. I was impressed that all the necessary paperwork was mostly done electronically. Which was nice, since I was doing this during the pandemic. I also bought a variety boxes in different sizes, while I prepped for this move and each time I visited I was impressed by the friendly customer service. They also took COVID precautions seriously by having tape markings on the floor to encourage social distancing and staff wearing mask. If you need a rental truck, moving supplies or a storage space in the Riverbend area, I highly recommend this place. When: October 23, 2020 Why: Fleeing the big city to small town life.

Nothing but great things to say about Air Base Storage. It's a locally-owned small business run by…read moreincredibly nice people. It's a stone's throw away from the base, has 24 hr access, the area is always pristine, and I've never felt uneasy going to our units alone.

We are being forced to move out with only a few days notice due to Village of Swansea Board of…read moreTrustees closing Tim's Storage facility down due to noncompliance with city codes and permits. Turns out Tim Storage didn't have the proper business license or permits to allow his storage unit business to exist legally. A fact that Tim hid or misled his tenants about for months! Beware if you choose to store there.

We decided to keep our boat in our barn, but Tim was awesome and his storage center is great. It…read morewas a bit out of the way for the lakes we use and that was the deciding factor. Tim invited us to tour his place, made every effort to get us a unit to fit our needs, and was a really friendly guy. If you are looking for store on this side of town look no further! Tim's Storage has got what you need.

A little tricky to find if you're not familiar with the location, but the service was so fast! And…read morevery friendly. I walked in had her scan a barcode and had to pay $3 for packaging but other than that I was in and out in less than 5 minutes:

Everyone is super nice here and they are always incredibly quick, no matter how many guests walk in…read moreat once. The store is clean and spacious and there is a good amount of parking. It's also in a decent location.