This is my second review and this gets 5 stars hands down. This hostel is clean, has friendly staff…read moreand makes it easy for travelers. They remodeled the floors where rooms have doors now. Each room has about 7 bunk beds. The beds have sheets and pillows and they even provide you with a towel. There is also a compartment for a locker under the beds. Just bring your own lock. There are three showers per floor ( two were not working though) and two bathrooms. This is all co-ed. Hostels are sometimes a hit or miss and this is a hit. The guests were all very nice. Some go to bed earlier, some later. But in any case, we were all courteous and were quiet about coming back at different times. The staff also has earplugs, just ask for them. There is a fridge and kitchen on the fourth floor. When you check in, ring the doorbell and climb up to the fourth floor. Sorry no elevators. Husband and I came here for our SF marathon weekend.

Nice stay.. Cleen rooms.. Good staffs... Very friendly manager and wondeful location, next to…read morechinatown, great food. Also clsoecto little italy ..

Is now discriminating against every one who is over the age of 30…read more The person I spoke on the phone (while trying to confirm my check in time and reservation) claimed they have some online policy (about students only) that we are supposed to see from google maps or priceline. discrimination does not deserve a single star.

It was dirty and run down.The staff was pleasant and helpful it just wasn't secure or niceread more

I love this hostel. Been staying here for over ten years when I visit San Fran and it never fails…read moreto exceed my expectations.

Stayed here for a long 4th of July weekend and had a blast! All female 4 bed room, has heating and…read morethen uts just cool enough to open the windows and turn on a fan so no ac needed (but building still has it). I thought the common room was a fantastic way to make friends, especially with $1 beer nights (bad beer, but for $1 cant complain). My only thing is that it claims to be a part hostel but there are literal families with kids here.....super uncomfy......and then the evening events arent that fun. I showed up for the acrobatic show, where it says they get you a deal on $90 tickets for only $20 and then you hage to buy 2 items (so you pay like $40 or $50 total, but I found out you can just buy $20 tickets to the show and not be forced to buy other food items. Just felt kind of scammed. Otherwise, I had a great time, loved that storing luggage was free on checkout day, and I made some great friends!

i won't lie, i was skeptical. some of the reviews on here made me question what i was getting…read moremyself into, but wow i was no where near disappointed!!! this hostel was amazing!! the lounge area, bedroom, bathrooms, kitchen, lobby and elevator were kept clean. there was ample fridge space for your groceries as well as shelf space and lots of space for dining! so much area to hang out in the lounge area(which is also quite comfortable and offers a uke, acoustic guitar and sound bowls). there is even a foosball table that can be utilized until quiet hours at 11pm and wow it was SO much fun! there's also a smaller lounge room with some big relaxing chairs and yoga mats to play on. it was exciting to see that they have movie nights on a projector in the lounge area on certain days, as well as mario cart tournaments! my partner and i got a private room and it was a nice surprise to find out there is a sink in there so we don't need to leave for teethbrushing or face cleaning. clean towels were provided as well. something else i love about this company is the pride they take in being eco friendly! they offer toilets that use your hand washing water for toilet water so it doesn't go to waste. they also have various compost and recycling bins! i'd also like to add that the streets feel pretty safe in a couple of blocks radius(coming from someone who is comfortable in NYC). the lobby door is also locked at all times unless you have your key to scan or someone lets you in which i appreciated! this was my first hostel experience and im so eager to go back!!! we came during halloween and they even had some costumes you could borrow or masks to decorate in the lobby :) the building is so old and so cool it makes it fun to imagine what it was like before renovation! i truly feel so grateful to have been here. thank you to all of the staff, including the cleaning and kitchen staff, for keeping this place awesome :)

They banned me my fiance and my brother because sum drunk resident gave my brother a guitar that…read morebelonged to the hotel even tho me and my fiance had nothing to do with it also my brother had no i idea that it wasnt the guys personal guitar skip 2 years later its just me and my lady we come back while my wife is pregnant and find out were banned and all the hotel were sold out that night during winter we tried talking to them about the situation but they didn't try to help us at all or listen to us and the guy had a attitude for no reason some Hotel truly a one-star experience also I thought I'd let you guys in on a little secret they'll tell you a rooms sold out just to save it for a person who may pay more for it I found that out prior to these events because I stayed there before this or deal even happened for months on end

The Metro is an old Victorian hotel, redone for your comfort, but keeping its cool style. There is…read morenot another hotel like this in the area. It is sort of Midtown, I think of it has the Haight area. They have a killer Italian eatery downstairs. You want to try that. It is within walking distance to the Golden Gate Park and great shops and food. The rooms are so pretty and they are spotless. The beds are great and the rooms are not huge, but you won't care. I don't think they have AC. I did not need it, we had a fan, but I would ask about it in the summer months. It has everything you need and the staff is wonderful. They will guide you to where ever you want to go. There is so much to do right around there. The prices are fair. I loved the little seating area we had with great Victorian chairs.

We loved staying at The Metro Hotel! The bed & pillows were comfy, the rooms were quiet, grateful…read morefor the fan, the garden was peaceful, staff was nice, lobby was beautiful, centrally located, close to so many things, overall perfectly cozy! Would recommend

In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

This hotel was at a great price and in a great location for our trip. WARNING: The rooms do not…read morecome with restrooms, so you will have to share restrooms and showers, but they are private and lock. We wish we knew that before, but it did not bother us, as it was clean and private. Plus at least there was a sink in our room. You shouldn't spend much time in your hotel when visiting, so I think this is a great option. There is always some one at the desk if you have any issues as well. For more information, check out our blog. https://kasventures.org/2019/09/29/how-to-visit-san-francisco-on-the-ultimate-budget/

You are paying 70 dollars a night for a hotel in SF. The room was fine. The bathrooms were shared…read morebut super clean. Room was hot on the third floor but asked for a fan and they brought one right up. Staff was nice. For 70 bucks a night, it was great. Bed was comfy. Shower was hot and had excellent water pressure. Would stay here again. X

Excellent location, felt safe. Short walking distance to various destinations, like pier 39,…read moremarina, etc. The hotel is a mix of hostel and hotel. The building is old, but it's well maintained, clean and safe. I rented a room with private bathroom that happened to be on the 3rd floor. It was a spacious room, with 1 queen bed, a bunk bed (for 2), small fridge, TV, safe box. It's quiet at night, with comfortable bed mattress. The free breakfast and free parking are awesome amenities. The breakfast is simple, but better than many continental breakfasts from chain hotels (there are fresh donuts, coffee, orange juice, yogurt) until 9am. Two covered parking lot in the same building, elevator accessible. Service desk personnel was friendly and casual. The check-in desk closes at 2am (call to get updated information) Note that the hotel's website states that they don't accept guests from local address. If you leave in or near San Francisco, call to make sure you'll be accepted

Very happy visiting hostels on a scavenger hunt trail in sf ca ..u could too ..but u r busy with…read morekids ..not very energetic for the adventure ..the sun is visible ..setting sun in marina ..after school setting sun ..library ...Lombard ..busy ..after school setting sun ..getting coffee in California ..Lombard or Los Angeles back in 1990 or so ..coffee and after school ..Laguna and Lombardi

Hostel offers shared bedrooms ..means traveling students no kids ..called "European hostel" for…read morewhat reasons ..travel dorm ...San Francisco sunny and easy to access ..old fashioned ..not called a hotel ..same purpose extra: there is a rooftop view and terrace...ragged but spectacular rooftop...homey house kitchen and cabin wood...cabin sized hostel...rooftop has an abandoned bedroom to see..404 haha

Unprofessional Manager / Horrible Customer Service…read more I stayed at European Hostel in San Francisco (SoMa area) and had a very disappointing experience because of the customer service and management. After working a 9-hour overnight shift, I received a phone call from the manager at around 10. Instead of speaking respectfully, he insisted yelling at me over the phone about their policies and claim I broke policy and threaten me Regardless of their rules, calling a guest at 9am and speaking to them aggressively is completely unacceptable and unprofessional. If there was an issue with my stay, it could have been handled calmly. I then arrived to check out after staying there already for 2 nights he proceeds to inform me that I broke the policy rules overstaying my visit. To which I asked him why not address me about when I checked in two days previously. He then proceeded to yell at me aggressively not have a respectful tone and give me the respect to have a conversation man to man. But instead act like a child and yell and cut me off while I was talking thinking I was trying to argue with him. He Then added he had proof so when I asked him for his proof that I knew I was wrong and intentionally over stayed my visit he kept telling me why should I show you and kept ordering me to leave instead of doubling down. The way the manager handled the situation was disrespectful and made me feel uncomfortable. I would not recommend this hostel to anyone looking for a peaceful stay or respectful staff. The customer service here was one of the worst I've experienced.