1.) Every time I need a massage and Elements is booked out 3 damn months... A+ has always gotten me…read morein same day! I've never had to wait more than a few hours to get in. 2.) Monica must be a wizard, mixed with a Jedi... cause her hands are pure magic! "Though she be but little, she is fierce!" She can and will send your knots running and crying like a bully. She is phenomenal! 3.) The place is clean and plays nice calming music. 4.) Pricing is fair / on par. Only flaws (in my opinion) *Some tables I've been on weren't heated. *Little bit of a language barrier. *There's not as much privacy in the rooms because the room walls don't go all the way to the ceiling. Because of this, you can hear people talking anywhere in the building, can hear people coming in the front door... etc. But most the time it's pretty quiet. A+ is a SOLID 9/10.

Avoid this place and go somewhere else if you want a good massage. I normally don't even leave…read morereviews unless I had phenomenal or horrible service. Unfortunately, this was the latter. I'll get to the point, no skill, weak strength , effortless, waste of time/money is how I would describe my experience.

I went in for a 90 minute deep tissue massage due to pain and headaches (I work at a computer all…read moreday). Deborah was absolutely amazing, checking in with me to make sure the pressure was good, and was very aware of when I tensed up and would ask me if I was ok. It's hard to find someone to do a good deep tissue massage but she was wonderful! I will definitely be back.

Great massage, I came in with a headache that I'd been dealing with for two days. She was able to…read moreeliminate my migraine symptoms by the end of the massage. I was truly grateful, I highly recommend her if you struggle with migraine related issues. Thank you so much!

Dorion is amazing! He's helped with my recovery through two knee replacements and keeps the rest of…read moreme in working order. His prices are reasonable and service top notch. He takes the time to listen and focus on the areas I need. He has other add-on options like cupping, hot stones, and more.

I highly recommend Beck n Call Massage. I received a reply to my message on Yelp in a timely manner…read moreand was able to get an appointment the same day. Dorian was knowledgeable, kind and showed sincere caring in helping me to feel better. He spent extra time with me and concentrated on my stiff neck. I could barely move my head and now, 2 hours after my massage I feel so much better. After discussing my pain, he decided cupping and CBD oil would be good additions to my therapy and I'm happy to say it has made an improvement. Reasonable rates, calming interior and music. I'll be back!

So I was driving through the Tri-Cities and was in desperate need of a massage…read more Tried this place and would come back for sure. The outside looks totally sketchy, but don't the best do?! They were very accommodating with such little notice and actually very good. If you are looking for a good deep tissue massage, go no future. Language barrier for sure. They spoke little to no English. Clean, yes. Quiet, yes, Relaxing, yes. Solid massage, YES. And also, to the people above who says it's not a $60 massage they are wrong. It's called a tip people, 60$ PLUS a tip...if you care to give one.

DON'T WASTE YOUR MONEY. MUCH BETTER PLACES IN TRI CITIES. I paid $60, up front, for a 1 hour…read moremassage. 30 minutes into the massage, the masseuse asked how much tip I was going to give her. I told her $20. She said my massage was done. She said my $60 paid for only a half hour massage, plus tip. I was going to give her a $20 tip AFTER the massage; $60 massage + $20 tip = $80 massage. I will never go back to this place again. There are many more salons I can go to with much better staff, and without being swindled. I wish I could give it a zero star rating but, I can't.

Unfortunately, I do not recommend this place. Made an appointment at 1 o'clock, arrived at 1…read moreo'clock, they asked me to wait five minutes I said sure. I laid on the cold table in the cold room until 1:15. I got dressed and left. The Massage Therapist followed me outside and offered me a discount which I declined.

Great massage every time! beautifully kind staff who always works with you for preferenceread more

Got a gift card for facial and massage. Facial was amazing, loved it. When I checked out they just…read moresaid thank you and we'll see back soon for your massage. I would have scheduled another facial but wasn't asked. Missed opportunity. Got a massage from Tony (he was recommended by staff) and it was the worst massage I've ever gotten. Didn't feel like he massaged any muscle groups for very long. Just a lot of pressure put on my shoulders and hips etc. weird things done that I haven't experienced before. Like resting my head in a towel and rotating side to side. Let's just say I felt like I needed a massage after getting a "massage"

I was in severe pain in a few specific upper body areas. I set the appointment incorrectly in my…read morecalendar and had an another appt right after my massage. I panicked and almost took off. Glad I stayed. Massages are crucial to me and my career. Dermatologists and a great masseuse are so important to good health, less pharma. Loved the clearance table. I scored some awesome bath bombs at a clearance price. Stocking up for Christmas:) Taylor was outstanding and I am so grateful for the relief that you give. I made another appt and again, so happy I stayed. My client understood and all was well. Peace

Very friendly. They ask "strong, medium or light" for pressure. My shoulders feel much better…read more Thank you for your service, Bebe.

From the owner: Professional Asian Massage,Deep Tissue and Swedish.read more

Warning to online bookers apparently it doesn't actually book your slot. Was told that even though…read moreI had a confirmation text my appointment was not existent and met with some very interesting attitude when I asked for clarification. So online services are useless.

Terrible terrible customer service. Wouldn't even respond to my complaints and concerns and…read morewouldn't even respond to better business bureau. I would recommend staying as far away from these people as possible. it's a bait and switch scam and they never have enough people working so I can literally never get an appointment.

Anyone who is considering any type of surgery for neck/back pain or intervention for muscle/tendon…read moreissues PLEASE PLEASE PLEASE give Touch Hope & Wellness a call. I went in with a spasming and locked up lat muscle today, could hardly walk (I was limping into her office..which I thought was my sciatic nerve) and couldn't sleep at all last night because of the pain. I'm not kidding when I say I was nearly pain free when I got off her massage table, everything is tender of course but pain hardly any. To say she has a gift is putting it mildly!! I would not promote anyone or anything I didn't believe in. It is well worth the time to check her out, she's phenomenal!

Valerie is just excellent. I'm a runner whom over the years sustained numerous injuries. My…read morephysician (an Ironman athlete) told me about Valerie, and based upon that recommendation and another friend whom went to her, I tried it out. I was astounded to discover the extent to which scar tissue had built up in my muscle groups - everything from my calves (including deep muscles) to my lower back, and even connective tissue like my Iliotibial band. All of which was, of course, restricting motion and flexibility and causing further injury. It really hurts (a lot) when she gets in there and starts working on breaking up that scar tissue, but afterwards the feeling is incredible. I've actually started to regain hope that this is a huge step in being able to function as an athlete again. Highly recommend.