SM Furniture Repair helped me with more than one job.Sergio is so skilled and so polite. You can…read moresee the beautiful chiffonier cabinet that had to be delivered on short notice to a customer. He handled it like a pro. But he subsequently stood me up for two other jobs: no call and no return phone calls. Maybe there is an accountability problem. I want my table back that he agreed to repair. I wonder where it is? This is my second time writing and asking about it. It is just so unprofessional and that is not how he represents himself. But I am tired of waiting and being ignored. I am going to rate him this time, and I think I am being generous. This is an awful way to treat people who believe in your service.

I can't say enough good things about SM Furniture Repair in Paramount. I brought them a wide…read morekitchen drawer that had completely fallen apart -- the bottom had separated from the back and it was no longer usable for storing our heavy pots and pans. From the moment I arrived, the experience was outstanding. They understood exactly what needed to be done and got right to work. They didn't just glue it back together -- they reinforced the structure with nails and added hidden supports underneath to make sure it could handle real weight. And to top it off, they did it fast -- I was blown away by how quickly and professionally they turned it around. The craftsmanship is excellent. The drawer feels sturdier than it ever did. And they were warm, honest, and straightforward about the repair process and cost. If you have any furniture or cabinet repair -- especially those small but frustrating jobs most big places won't even look at -- SM Furniture Repair is the real deal. Old-school skill, great service, and fair pricing. Highly recommended!

I purchased a PermaPlate interior protection plan from Mercedes Benz Los Angeles. The dealership…read moreled me to believe it was a necessary plan to get because of my light interior and filing a claim would be a seamless and easy process. Which that part initially seemed to be correct. Filed a claim on July 16, 2025 to have the interior staining removed. On July 17th, PermaPlate approved the claim and told me Fibrenew Long Beach South would be in contact with me and be out shortly to fulfill the claim. Chad made contact with me on July 23, 2025 and initially told me that he would probably be out the following week and asked my availability. On July 28th I reached back out because he never responded back with a day and time. His response was he doesn't make it to LA often and he has 60 days to fulfill the claim. He waited until September to reach back out. He didn't show up to fulfill the claim until the 58th day. Chad initially said he'd be here to fulfill the claim at 12:30pm, but had to push it back until 2:45pm because his car broke down. I tipped him because I felt bad because his car broke down and he seemed stressed and I have been in that situation before. But after he left, I noticed that Chad never returned my key back to me. First he said it was in the center console, then he said he wasn't sure if had walked off with it but would look. After I had to keep following up on him, 11:45 am the next day he confirmed he still had not looked for the key. This guy has been the worst experience I have had with someone purporting to be a professional. Either he is like this with all his PermaPlate clients or he has an inherent bias against people of my race and gender. Now I have to spend my Sunday in the Sheriff Dept filing a report.

This was the worst service and I would advise against using them. I hired them to redye a high end…read moreleather sofa, which included converting from analine leather. I was asked to pay a deposit upfront of $1300 for materials which I agreed to. We arranged to have him come on Tuesday. He called the weekend before to see if he could come Monday. I said yes and he didn't show up until 4pm. He then never came back the next day although he said he would be there. He then showed up Wednesday mid day and I told him we could not go past 5pm. He asked to stay late to finish and I said that was fine. He then asked if I could pay him before he was finished. I said I want to see the final product before I pay so if you want to finish tonight, ok but I want to see it when I'm back in the morning or he could come back. He wanted to finish that night. He then texted me throughout the night asking me to pay him even though I had already said I want to see the final product. We were paying $2500 of which we had already paid half. He also told me he had to miss family time to finish, when I had already told him I was not available that night. The entire time he was flaky showing up and tried to guilt me into paying him the second half when I repeatedly said I wanted to see the final product. The next morning as promised, I looked at the leather and it was splotchy, with paint lines all over it and missed spots. He then came back after I called him to repair it. I paid him to be done with it, but the leather looks awful. It's dried out and feels like cardboard. The color is forest green instead of olive. The material is so hard that I now have puncture makes when the cat jumped up vs before, we had scratch marks but not tears. We now have puncture marks. On top of this he was asking how he was going to move the sofa and was asking me to help him move it. I expect that when someone comes to your house to do work, they have their own guys instead of relying on the customer to move things. I also have chemical stains on my new concrete driveway from where he spilled stains because he parked in our driveway. Terrible experience. Sofa will be donated and we lost $2500.

Our dining room table has been in the family since 1962. It's Danish stule. Over the years the…read morelack of care and protection caused coffee and drink rings which could not be removed, a chair that was broken with the others needing a degree of reinforcement. My dilemma was spend $10000 or more on a new dining room table and chairs or refinish and repair the existing one. I chose the latter and I'm glad I did Dan's son, Arthur came by to the house from Santa Ana--gave me a price, transported the chairs and returned them in about 6 weeks. The table looks brand new. Dan and his crew brought the entire set back to life again. Below are some of the pictures. The table, as you can see, is now covered and protected and will remain that way for my family and the future generations to enjoy. Thank you Dan...Highly recommend this business. You can't go wrong with the quality of their work John M. Fentis

Called Dan told him what I needed, he explained what he does gave a price of what would be done…read morekept in touch it took a while but everything turned out great we're satisfied with the job and recommend him to anyone.Thanks Dan!!

Outstanding service and workmanship. So nice to have my furniture restored! They were timely and…read morethorough. I would recommend them to anyone looking to repair and/or refinish their furniture.

This review is for the quality of service even though we decided to go another direction and…read morereplace an old vinyl recliner instead of repair. I reached out to Furniture & Repairs for a couple or recliners that my grandmother needed repaired. They were quick with a response through Yelp and even followed up with me directly before reaching out to my grandmother. Not only were they thorough in explaining the estimate and repair process, they followed up multiple times to try and schedule an appointment -- only wish grandma would have put in her hearing aids a little sooner to answer their calls! Ultimately, she decided that purchasing a new vinyl recliner might be more frugal but is looking forward to having them come out and repair a leather recliner once she's got her new furniture delivered. Very satisfied with their professionalism and genuine kindness towards my almost 90 year young grandmother. Thanks guys.

My recliner lift chair had no power and it was in the remote…read more Henry the repair man called to set up the time and he was on time and very courteous. His quality is excellent and had me sit in the chair to make sure all the controls are working. I will definitely ask for Henry if I need service again.

They charged me $125 to fix a lift recliner that they did not fix. It's impossible to reach anyone…read morein this company and they don't stand behind their work. Now I have to find a different company to help and this company stole money from me. I will NEVER use them again nor do I recommend them. This company's communication came out to repair a lift recliner chair. The technician, a very nice man, reported that the problem was a wire under the chair. He claimed to have repaired the wire and fixed the chair. I paid him $125. The next morning, when the chair was used again, it once again failed to decline after lifting. I called the company back and reported the chair was not fixed. They got back to me two days later. Then they requested more pictures of the chair in order to schedule a technician to return. I sent them immediately via email. I also told them via email, voicemail & text that it was the Control Box under the chair and to have the technician bring a control box on his vehicle. The company never acknowledged this information. And the technician did NOT have a control box with him when he showed up a week later. Once there, he reported it was indeed the control box and he now had to order the part which could take up to two weeks to receive and 2-4 weeks to come back and install it. AND he wanted to charge me an additional $185 for the part. Their rate for a diagnostic is supposed to be $50. I paid $125 already. And 2-4 weeks? This chair is my mom's only chair and it still doesn't work. Wtf did I pay for? So...instead of fixing the chair, I decided not to. Why sink over $300 into an old chair when a new chair is less than $500? That makes no sense. This company's customer service is non-existent. They don't answer their phone and everything is robotic about the experience. While the technician was nice enough, he did not do the job correctly and preferred to argue when I called him out on it. I maintain that I will not use them again.

Ran into a major hiccup after buying an almost brand-new couch on Facebook Marketplace--it wouldn't…read morefit through my apartment door. My building recommended finding someone who could remove the arm and reassemble it inside. I reached out to Chris on Saturday, and by Tuesday my couch was in my apartment. Chris was incredibly kind, professional, and, in my opinion, worked quickly. You'd never be able to tell my couch went through "couch surgery." I'll definitely be calling him again whenever it's time to move it out.

Quick to respond, and seemed a fair price & 2 week turn around. His shop is local & rated 4 of 5…read morestars.

I have used Salvador's business for all his options and he has always come through on every level…read morefolks! I am currently using his skills to finish my front door. If you have ever replaced a front door it can be hell but I chose Classics to do the finishing over the door manufacturer! If you have been putting off your projects regarding wood repairs, finishing, painting, upholstery, you need to get it done NOW!

High quality work. Restored a family heirloom rocker from 1951. Repair work to the bent wood and…read moreupholstery is top notch.