Didn't have my item when promised. Didn't have it the next day when they said they would. All excuses. No accountability. Very disappointing experience. read more

This cleaner held no accountability after destroying the buttons on my dress. They did not protect the buttons as they were supposed to during the cleaning process thereby, tarnishing them. They then kept my dress for months, with the staff at the front advising me that they will do their best to replace the buttons. Months passed and nothing happened. Nor did the owner ever respond to my requests or try to call to rectify their mistake or reimburse me for the cost of the dress as I now have to replace it. 0 integrity. read more

they are so great my clothes comeback with stains gone Prices are great to Service is also the best read more

I love this place to bring my clothes too. They have become very organized I forgot his name but the guy upfront is very very friendly and so is the woman I remember once I wasn't in for a while and they actually called me to find out if I was OK who does that? I highly recommend this place. read more

Amazing hard-working people just trying to endure and perform during the Covid restrictions helped me out when I had mold in mildew issues on my clothes I don't really know what all these other posts are saying regarding pricing and quality they seem more than OK to me read more

What a delusional person Joanna is, like I said; "Don't take your clothes there especially if you are expecting them back in the same condition or better (after Dry Cleaning) because you won't. I have turned this over to the Better Business Bureau and she has replied. What I am trying to figure out is what world she is in and if she really believes what she said to the BBB. She can't seem to take responsibility for her actions and thinks she is going to get away with this, I Think Not! What the sad thing is; not just taking responsibility and owning it but she can't even say that she is sorry for ruining my Shawl. I think if she would have done that it would not have gone to this length. Also, if you want your clothes to smell like cigarettes by all means take them to Joanna. She has someone in the back that smokes like a chimney I, don't know how she thinks no one can smell it. read more

TERRIBLE TERRIBLE cleaning job. They took my shirt and shredded it. I brought a suit and a shirt to get cleaned and when I got it back, the shirt was shredded on one side. I come from NY where doing this should be a simple service. The shirt came back shredded. They were to clean the shirt, and it was still dirty. It is supposed to be returned pressed, and there were creases everywhere. I will not be going back there ever. April 10, 2017 read more

Beyond belief how BAD this place is. Overcharge. Loose Shirts. Customer has no recourse. The "Manager" could not even tell me where my shirts were. She didn't even look at my ticket. Simply walked away. My shirts are GONE. No Paying for the loss. Nothing. Enter Point Cleaners...Enter The Twilight Zone. read more

My sweater could not be found and it was pointed out to me that the receipt said establishment was not responsible for items left over 30 days. I had forgotten about this item but if you have to pay for cleaning in advance the cleaner should be responsible for keeping the item until it is picked up. I do not bring inexpensive items to be dry cleaned and I expect to be reimbursed for the sweater. read more

As the daughter of a dry cleaner, I was disappointed by the service and angered by their treatment, First it took 2 weeks to clean two shirts, then they "lost" the shirts. I explained these were expensive shirts ( $250) worn once less then 3 weeks and I had the receipts. I was accused of already picking up the shirts, then accused of being a liar. I left called their other location on Jog to speak with a manager or owner. I was now told oh we found your shirts go back they are in the store, When I returned the shirts were not pressed nor bagged. No apology was offered for calling me a liar and a thief; no explanation for the employees attitude or rudeness, The employee then tells me she is video taping me because I harassed her.. She obviously forgot I'm the customer, I was owed an apology for the incredible inappropriate behavior. I will never visit either location again read more

This cleaner is not very reliable nor is it rated very high the woman good-looking blonde has no social skills whatsoever and treats people poorly especially if you are a little old lady needing a little help stay away read the other reviews this is not a Quality Dry Cleaner with quality people read more

I don't go anywhere else. Great service Great prices Family owned and operated. Wonderful people. Eric S. read more

Great service.freindly staff and affordable prices.I have tried other dry cleaners in delray.pointe is by far the best

Was in town and needed a cleaners and found this place. Customer service was second only to my clothes getting cleaned. If back in town to visit and need something cleaned will come back. Try them you won't be disappointed. read more

DO NOT GO HERE They mis-pressed clothes on more than one occasion. I had lost my ticket for my best suit. which I was bringing back to have it repressed, they didn't do a good job on the jacket, I was charged for the pants. came to pick it up, They remembered taking it in, but longer had it. Called every week, They were still looking for it, after a month. I said you obviously can't find it. You need to replace the suit. NO you have picked it up, we didn't lose your suit. (which would be why they were looking for it if I had picked it up?) I would take them to small claims court but the corporation that owns the company hasn't been renewed in 3 years. It is $120 to file against them, & a half day off from work for court. Then you have to try to collect the money. This business has no character. Save yourself the aggravation. DO NOT GO HERE in the first place. They suck. MY RATING IS 0 STARS. ZERO, ZERO, ZERO read more

I don't even know where to begin...first, they charged me $30 for three items, they told me it would take one week to clean, and when I went to pick up all 3 items had visible stains on them still. Didn't look like they were touched at all. When I told the woman who worked there that I was dissatisfied and wanted a partial refund, she refused. I told her to please hand me back my receipt so that I could file a dispute with my credit card, and she refused to give it back to me! She said "why would I give it back to you if you're going to use it for that?" She also refused to give me her name. Luckily I was able to snap her picture and a picture of my receipt and intend to file a claim with both my credit card company and the BBB. Unreal. read more

They lost my fathers pants and will do nothing about it, no apology, no reimbursement and a manager that wouldn't give me the time a day much less her name so I could add it to this review of a place that I can't believe is in business. Do not go there if you expect to get your clothes back. If I could give a zero rating I would. read more

New owners are absolutely the worst. I've being using these guys with previous owners for 6 years. The were exceptional. On my first experience they lost my order. Three days later they found all but one piece which after another week they found. I put on my shirt and discovered it was not mine, same color and manufacture but a 35 inch sleeve.i were a 33 inch sleeves. My shirt was a button down this wasn't. The owner asked me for the ticket which I did not Jane add these are picked up Weeks earlier. She had a terrible attitude offered nothing g and became quite nasty. DO NOT USE STAY AWAY THEY ABSOLUTELY STINK AND WITH HOW DISORGANIZED THEY ARE I'M QUITE SURE THEY'LL BE OUT OF BUSINESS IN NO TIME read more

I had taken my comforter here to be cleaned. The staff is very friendly and welcoming. When I picked it up, my comforter was like brand new. I definitely recommend this cleaners. read more

Terrible service! Brought a dress in for a hem with a very strict timeline because of a flight. Went to pick it up the day it was supposed to be done and was told it hadn't been started on! I was then told to come back in an hour but could not get out of work. I was reassured the store would stay open until 5:15 so I could get the dress on time. When I arrived at 5:00 they had closed for the day. Because of this I did not have my bridesmaid dress for a wedding! Will never go back to this unprofessional staff again!! read more

Point Cleaners are amazing. I took my comforter there to be cleaned, and my off white comforter looks and feels brand new. The woman ( I am very bad with names so I apologize) whom helped me was very welcoming and nice. I am recommending this cleaners to everyone I know in this area. I would not go by the negative reviews, this cleaner is amazing and gets the job done to a very high standard. I am from NY as well and reading that review is completely wrong, the mistake the reviewer is complaining about can happen anywhere, especially in NY and with cheap clothing. This cleaner is great and deserves all 5 stars I am rating them. Customer Service, High Standards, and Perfect time line as promised. Point cleaners now has me as a customer for life. Thank you Point Cleaners, you are fantastic. read more

They lost the clothes for several days. The say the price is $ 1.99 but forget to mention that the sign says dry cleaning and clean as the same price. Yes I do realize that is very low but take it off the sign. They claim to do all work on site which is not truthful. I walked around the back and trucks are pulling up from other laundries to do their clothing. Also had to come back 4 times to get my clothing after waiting each time a minimum of 20 minutes because they are having problems with every customer on each occasion I was there. DO NOT GO. TERRIBLE read more

Went to pick up drycleaning and a pair of altered pants. When picking up my clothes they forgot to give me the pants. I call to see if they are there and ready to be picked up. The ill-spoke gentleman on the phone was rude and all he says is "i dont know". They are rude, unfriendly, unprofessional and do not do a good job. read more