Great service. High end products.., I am a return customer…read moreand so far am happy with the two glasses I ordered. I had trouble understanding the billing and insurance coverage part of the purchase. You may want to get that locked down better than I did... lol Everyone is friendly and professional here....

Great help and thorough explanations. Everyone was kind and helpful. I had an annual exam, new…read moreglasses and contacts. They even texted me updates on the status of my orders.

Dr. Guzak and his staff were absolutely amazing. Very helpful and friendly. They have a great…read moreselection of eye wear and lenses. I asked about contacts, left with some the same day to try out. Hands down the best experience I've had from start to finish. Thank you Dr. Guzak and Staff!!

Orlando Eye Associates was a God sent while on vacation in Orlando I ripped one of my contacts…read more They were super sweet and helpful! I was able to send over my eye prescription and the sweet person on the stayed on the phone with me to make sure she received it and then placed me on hold to make sure they had my contact on hand which they did! Amazing customer service and care! Highly recommend them!

We had our basketball team from KY in Orlando for a tournament this past week and weekend and one…read moreof our players received a significant eye injury during a game. We took him to Southwest Orlando Eye Care and Dr. Marx and Dr. Nevada, along with their team, were awesome. They prescribed several eye drops, eye shield, and suggested some preventative care. We had to make 4 different visits (all worth the trips) while in Orlando so they could monitor the eye and ensure it did not get worse and was healing properly. They were very thorough and communicated with our player's eye doctor back in KY. If you you are in Orlando, and have an eye issue (which I hope you don't), I would highly recommend Dr. Marx and Dr. Nevada and their team at Southwest Orlando Eye Care! 5 !

I had an extremely frustrating and disappointing experience at Southwest Orlando Eye Care…read more Before my appointment, I completed all required paperwork and provided my insurance information in advance. Yet when I arrived, they couldn't find my insurance in their system. After unnecessary back-and-forth, they eventually located it -- something that should have been handled before I walked in the door. It only got worse from there. Once they realized I needed a full eye evaluation and assessment of my scleral lenses, they informed me I had been scheduled with the wrong doctor. My options were to either wait another hour or reschedule entirely. Since I had already driven an hour each way, I agreed to wait. Then I was told the doctor only spends 20 minutes per patient -- and that if I actually needed scleral lens fitting or proper evaluation, I would have to come back on another day. At that point it became very clear: their priority was protecting the doctor's schedule, not providing patient-centered care. There was zero ownership of the scheduling mistake, zero attempt to accommodate the situation meaningfully, and no concern for the fact that I had invested two hours of driving time. Healthcare is supposed to be about patients. Instead, I felt like an inconvenience to their calendar. This was a complete waste of my time. If you value efficiency, professionalism, and being treated like a patient rather than a scheduling problem, I would strongly suggest looking elsewhere.

My first time getting a complete eye exam at 41. From making the appointment to choosing my frames,…read morethe overall experience with the entire process was exceptional. Besides easily booking the appointment for my wife and me with Brenda and getting my pre-screen with Renata, the most fantastic part was my appointment with DR. TIMOTHY W. LINCOLN. Dr. Lincoln made me feel very welcome and performed all his screenings to the highest standards and professionalism. To top it off, I discovered Dr. Lincoln was a proud American and a true patriot, just like me. Supporting local small businesses owned by true American patriots like Dr. Lincoln is always a great feeling. If you are a patriot like Dr. Lincoln and me, I highly recommend

I had a horrid experience at Magruder Eye and Dr. Lincoln solved all of my issues. Finally after 4…read moremonths of the other place, I ordered contacts today. Great support staff as well! 5*!!!

Recently moved to the area around the same time my contact lenses were about out. Was able to make…read morean appointment for the next week. The office was large and clean. Dr. coughlin was very friendly and personable. I was coming in during my son's naptime so really was needing to be in and out quickly which the office was able to get me on my way in about an hour for intake, exams, and purchasing lenses.

I've been a patient of Bay Hill Eye Care for about 25 years. My eye exams are always efficient,…read morethorough and frustration-free. The staff is friendly and well trained. Dr. Coughlin is personable and pragmatic. Bay Hill offers a wide selection of eyeglasses and I have never had any difficulty finding a pair I like. The opticians are quite helpful! All in all, I could not ask for more when looking for one stop shopping for eye care.

Standing here now to pick up order and 'closed for lunch" with no real indication when they will be…read moreback. None of the walmart employees have a clue either.

Poor customer service has nothing to do with Covid. I have…read morebeen in customer service for 30 years. The women that work here put themselves in position of terrific power and aggressive and negative ego that they all seem to share. I found nothing helpful or service oriented about their actions or behavior. I walked away with glasses that I know need adjusting just to get away from them. I will be returning for a full refund and starting again somewhere more professional. However, They do have a great selection of frames at a great price. I certainly would not give them the business again despite the cost savings. I will try Target instead. Upper management should really examine how these girls manage customers. It was pretty appalling. If I was upper management I would clean house quickly.

First time at the eye place. My mother goes here for her eye doctor so I decided to see the same…read moreeye doctor she is seeing. The lady was so nice, her name is Miss Cohen she is one of the optometrist here at the eye place. I had my eyes checked and my eyes actually went from an eight to a six; which I guess is an improvement from my current standards. I picked out three pairs of glasses. One for work, one for play, and a new pair of sunglasses. I've never heard of the Costa brand of sunglasses - what I really liked is one of the male eye employees told me that the nose pads get sticky when you sweat so they don't slip off your face which I loved because I work outside currently. I honestly can't wait till I have my next eye exam in a year everyone was so nice and if you're around the area or you live in the area and you're looking for a new optometrist I definitely recommend the eye place! 10/10

The doctor is pretty chill and she was quick and did professional. Though the receptionist & show…read moreroom workers have been unprofessional a few times . Had to speak to the office manager , which one shouldn't have to do. More then once

I'm sad this provider didn't work for me, because the doctor and staff themselves are very…read morefriendly. But after a few attemps over 2 years, appointment times were consistently not respected, wait times were long, the frames/lenses I bought from here came in cloudy, and there was a feeling of being "upsold" for optional treatments and referrals to a visiting esthetician for light therapies, facials, etc. Perhaps others from out of town had good experiences when needing convenient, same-day care, but this was not the right place for me to go for routine eye exams and glasses...

Very disorganized practice…read more I wanted to give them a second chance after a child was running around my entire first appointment, and they also never called me with my contact options as promised. I had to call them back. I booked a same day appt when I was in the neighborhood. When I got there, I was told my appointment didn't go through. I was also told the doctor wouldn't be in for several hours. I have no idea why appointments were available online then. They should be taken down.

l was in the store today 32809 store no. 1000511 , register #10 cashier 1030 at 20:08:16 date…read more05/21/26 the cashier was very nasty and rude, lm trying to explain to her with my receipt in my hands for my refund and she said l have it dont said anything,in front that other team and person , that the first time people like her told me that, nasty lm never want to come back again, if her don't want to work , or are tired just bye and din be rude with nobody,

Loved this Marshall's and did a ton of purchase here because they had so many good sales for me and…read morethe staff was very friendly and helpful with price matching for me!! Great experience