First time visiting with West Orange Optical and it was great!! We made an appointment over the…read morephone and the receptionist was really welcoming and patient. Coming into the office, they had some really cool frames on display. The optometrist, Dr. Sandoval, was really thorough with the exam and answered all of my follow-up questions. You'll definitely have a returning patient with me!

Always an amazing experience! Elizabeth, Blanca and Dr. Zorn are some of my favorite people. So…read moremany people go to the big box stores to get their glasses and contacts, and you can do that... BUT, are you getting amazing brand choices, lens options (yes there is more than on color transitional lens color), OUTSTANDING and Knowledgeable staff. I spent an obscene amount of time looking for another frame. I must mention that I purchase 2 or 3 pairs a year, from this office. I love the fact they give me true input on how the frames look on me, and offer ALL the suggestions. I highly recommend you this office!

I just visited Eye Glass World and paid $110 for exam and $350 for 2 pair of glasses. Got anti…read morescratch coating, anti glare, name brand frames which will be ready Monday. What prompted me to do review was that I spent $882 for exam and 1 pair of glasses. Also took 7 to 10 days to get. The doctor and staff were great and wait times were minimal but I don't recommend buying eye glasses there.

Interesting I found my sunglasses in the case from two years ago that I purchased here which…read morereminded me of the poor service I had received there. 300 plus dollars with decent insurance and the lens continually pops out of.... Think I wore them less than 12 times because of the issue.

This is a bright clean spot. The staff are very helpful and the time to complete the appointment…read morewas fairly quick. The receptionist was very interesting. Initially she was very cold and unwelcoming (on arrival), but then very friendly once I had filled out my paperwork and returned it... saying (to herself and answering herself) "...did you complete page.. 2?... yes?, GREAT! And don't forget to sign the last pa.. oh good! You did?! GREAT!..." Then for some reason she completely changed her attitude and was SUPER kind( ?). The highlight was the intake optometrist (for initial eye check) was SO kind and thoughtful. I will go back to this location when it is time for my next eye appointment.

The absolute worst customer service. These people sold our information including recorda to a 3rd…read moreparty and cannot retrieve simple records. They use shady business tactics to try and take more money out of those that pay out of pocket. After 3 months of waiting for my contact lense prescription, they told me that they could've reorder contacts when I initially asked them to and told me no but they could get me the contact prescription so that I can order. Now they tell me that I cannot use that prescription because its been over a year but when I requested them it wasn't. Acknowledged they screwed me over and all they said was "sorry it happens". Do not give your money to these people. Over $2,000 spent on them and this is how they reward your loyalty. Couldn't even offer to waive the exam fee to resolve this, they rather lose a 3+ year loyal customer...

Absolutely most horrible eye clinic experience in my life…read more 1. They never answer their phones EVER. 2. They never return messages. 3. They never signed off on my eye prescription the date of my eye exam and came back a month later in person and still wasn't signed off. 4. They said were going to mail me my prescription and never did. 5. I will not be fullfilling my eye glass prescription there. Their customer service is an F grade.

I had cataract surgery on my right eye in January and my left eye in March 2019. Dr. Wang performed…read moreboth operations and I am very satisfied with the results. Dr. Wang along with the entire staff in Ocoee and the Surgical Center in Maitland were very professional, courteous, comforting and reassuring. I highly recommend this clinic.

Best experience ever buying glasses. In 62 and have been wearing corrective lenses for more than 30…read moreyears. These guys have it down! First of all the eye exam from the resident optometrist is quick and efficient. It's all digital now and the result is amazing. No more which is better A or B - LOL! Perfect with. 5 minutes. The proof was I. The eyeglasses. When I put them on (made and available for pick up within a week), I teared up just a little. I didn't know what I was missing. Clarity. Sharpness of the images. Wow! Frame selection is simplified. Shop by lens shape (round, square, rectangle, etc) and price. The guys running the place will get the best deal/insurance pairing for you. Got eyeglasses and sunglasses, both with corrective lenses, for a very reasonable price! Warranteed for 13 months against t everything except for loss which is ironic since I needed a new pair after losing my previous eyewear. Great experience. Highly recommended!!

I called this location to set up an appointment. The call was picked up quickly and the woman who…read moreanswered said she was putting me on a brief hold. Fine. No big deal. After being on a brief hold for 25 minutes, I hung up. If this is the way they manage their business, I don't trust them with my eyecare.

Terrible Place . They are closing soon. Glad this location…read morewill be gone. Very rude people, especially Meghan and Linda.. so dishonest. Corporate office is terrible too. DON'T GO THERE

Very professional. All staff are very competent and do a great job. Dr. Hyman is wonderful. I am…read moresorry that she has left, but I hear the new ophthalmologist is also doing a fantastic job. I would definitely recommend this location.

I've been coming to this office since 2015, and I truly can't say enough great things about the…read moreentire team. Even after moving two hours away, I still make the trip back because the care here is absolutely worth it. The doctor is fantastic, knowledgeable, thorough, and genuinely cares about each patient's experience. The team is always so welcoming from the moment you walk in, which makes every visit comfortable and stress-free. Viviana, the manager, consistently goes above and beyond to make sure patients are taken care of, and it really shows in how smoothly everything runs. Alvaro is incredibly patient and kind when it comes to selecting glasses--he takes his time to make sure you find the perfect fit and style. Honestly, I could rave about everyone in the office because they are all just that great. If you're looking for an eye doctor who truly puts patients first, this is the place to go!

I originally came to this office because my patients said they loved it and for the location. I…read morehave to say I am impressed by the kind, professional staff that work here. Super sweet and all know their stuff. The location is perfect for me also. Oh and did I mention the selection of glasses and the prices are great. I can't wait to get my glasses. I Will definitely continue to refer patients to this office and will continue to be a patient myself. Keep up the great job guy's. Thank you for taking care of me and helping me pick my fabulous glasses.

Great experience today! Absolute sweetest doctor, made sure…read moreI was comfortable and understood my diagnosis perfectly and gave me options so I could chose what worked best for me in this moment with the resources available.

First time I've ever gotten my eyes checked - yea I'm that guy! Always had 20/20 but knew it was…read moretime to just get the exam since I have family history of vision issues and glaucoma. Thankfully no issues - but Doctor Love was great in explaining what to look for and what all happens during an exam. Plus I was able to score some great shades

Love Opti-Works. I have been a loyal costumer for twenty years. Excellent establishment!read more

Been coming here since I was 4 years old and 16 years later I still enjoy going to the eye doctors…read more They're great people and know what they're talking about. Not to mention they have some the best frames around. Great service.