1. Sunglass Palace

    1. Sunglass Palace

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    Kissimmee, FL

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    Sunglass Palace

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm

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    1 year ago

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    Sham E.

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    Visionworks

    Visionworks

    3.4(33 reviews)
    2.5 mi
    $$

    They are extremely strict on COVID safety. There are no walk-ins. You must call for an appointment…read moreand to pick up your glasses. Everyone that works there wears a mask, and masks are mandatory to enter. Your temperature is taken when you walk in the door and you are given hand sanitizer before they will talk to you. They are faithfully sanitizing and wiping down tables and equipment. I tried many times to called to make an appointment, but no one answered the phone. I eventually had to go there to make the appointment. The eye doctor lacked personality and seemed very indifferent. I kept thinking that he must not like his job too much. The rest of the staff however was very friendly and personable. They had a nice selection of designer and brand name glasses. I was able to select two that I was very happy with (every day and sunglasses). It took about two weeks for my order to come in. The sunglasses were ready in a week, but the bifocals took two. Price: Their prices were on the higher scale. The glasses were average, but by the time you add in the extras (tint, scratch resistance, glare resistance, bifocals, etc.), you are up there in price. I have VSP vision insurance and still paid more than I have in the past at other vision centers. If cost is not an issue, they were pretty good otherwise. Overall: My experience was very good, the cost was on the higher side, and I was frequently annoyed at them for not answering their phone.

    Sad to say but I can no longer recommend this place! First on the eye dr side I was told if my eyes…read morewere dilated it would be 40 mins before the dr could take a measurement! Or pay $50.00 for a procedure that would eliminate dilation and dr could read right away! I paid the $50. Next person arrives and they are given same choice but their wait time is 25 mins with dilation! On to the eyeglass side! One technician- I left after waiting close to an hour for service! No apology or acknowledgment from the check in person ! Not a great way to run a business! This family of three will be going elsewhere for glasses!

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    Sunglass Palace - sunglasses - Updated September 2026

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