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    Pointe Royale Condo Rentals

    3.0 (2 reviews)

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    Stormy Point Village - Photo of other cottages during our walkabout on 8/23/25

    Stormy Point Village

    (76 reviews)

    $$

    I booked a 4 bedroom cottage and they gave it away right in front of me and then tried to gaslight…read moreme by saying I only booked a 2 bedroom. I showed up to check in and while i was in line I overheard the people in line beside me. They were surprised and happy that they had only booked a 2 bedroom and they were given a 4 bedroom. When I came up to check in they told me that I had booked a 2 bedroom and that they were out of 4 bedroom units. That's not possible because they have limits on how many people are allowed to book a 2 bedroom unit. I went out and got my phone and showed them the reservation that clearly showed my reservation for my family of 7 that was booked for a 4 bedroom. They told me they had none left. I asked them if we could get two 2 bedrooms and switch to a 4 bedroom when one became available. They said they would have one available 2 days later and we waited 20 minutes for them to get it straightened out. They assured us that they would put priority on getting our place ready first thing Sunday so we could get moved early in the day. I also asked if we could have a restaurant voucher for our trouble. They gave us a $60 voucher for 7 people that didn't even cover 5 of us and had an 18% gratuity automatically added. Our cottage wasn't ready early as promised so we decided to go swim while waiting. When our room was finally ready Sunday afternoon we all packed up and left the pool, picked up our cards from the office and went to move our stuff only to find out that they had already deactivated our cards at the first cottages. We had to go back to the office where we were gaslit again. They told us they didn't deactivate the cards and we must have accidently de magnetized our cards. All 3 cards! Yeah right! When we got home I called to try to get a partial refund and was told to call Expedia. They lied and told Expedia that I booked a 2 bedroom and denied my request and made a big deal that they compensated me with the $60 restaurant coupon. Expedia had my booking right in front of them and didn't even fight for me. This was the first time in 11 years that were able to take a family vacation and our first vacation ever with our grandkids. Our daughter has an illness that limits her ability to travel and we had this small window of time to all be together and our first 2 nights together were taken from us. As much as we paid for this place I expected to get what I paid for and not to be gaslit and treated so poorly. The place was otherwise nice and we would have come back but after this, NOT A CHANCE!

    I stayed here with family over memorial weekend and really wanted to like the place. I think it's a…read moreneat facility, but unfortunately, appears to have fallen into disrepair. They have awesome kids pools, but they were all closed for maintenance. There is however a fairly small but nice playground that our 2yr old grandson thoroughly enjoyed. Our house had A/C issues, it never did get down to the low 70's which we set it for despite being a fairly mild weekend. The whole family got a kick out of the watching the ground hogs which are everywhere! We saw very little of the staff which seemed odd but not a problem, and they were very friendly. With the closest lake access being a couple minutes driving distance, and the closest beach being even further, the pool not working left us very little to do on site. If you do go to the beach, be aware that the entry line is insanely slow and chaotic. People yelling at each other and a police presence, After about 10 minutes in line, we along with several other vehicles left without ever getting in. I suspect the earlier you go the better chance you have.

    Still Waters Resort

    Still Waters Resort

    (151 reviews)

    In our confirmation email, it states check-in is at 4pm which we arrived around that time. However,…read moreafter waiting in line for 30 minutes, we were told our room was not ready. In the meantime, we were told we could take our 3 children to play on the playground. However, we traveled from Dallas and our 3 year old developed a fever 1/2 way into the drive, so playing on a playground was not in the cards for him. Our room was finally ready around 5. We reserved a 2 bedroom condo. The front room with windows facing the parking lot and walkway had 2 beds which the children would be sleeping in. I had a weird feeling and checked the windows. Thankful that I did because all the windows were unlocked. The jacuzzi was dirty. Several spiders and flies inside the condo. The refrigerator made a loud noise the entire time making it hard to hear the TV. The washer was also very loud. We had to have our keycards reactivated several times. When I was getting them reactivated one of the times, the staff handed me the cards back which I grabbed with my left hand that had an iWatch on the wrist. She said it's probably deactivated again now. They should have a better system. The condo was not stocked. There was 1 extra roll of toilet paper in each bathroom for a 6 day stay and 5 people. There were no paper towels. The grass was not cut outside of our patio so the kids couldn't play and there was a dirty beach towel lying in front of the patio. Unfortunately we will not be back nor would we recommend this resort, which to be frank, is not a resort

    WARNING Do NOT stay…read morehere unless you want your phone blasted with 10 spam calls a day. They sell your number and the day after checkout, your phone will be blown up. Other things to mention: 1. No towels or any kind of bathroom necessities In the rooms 2. The pool is ice cold, couldn't even use it on a sunny 87 degree day 3. They spray some sort of moth ball smelling toxic chemical all over the pool ground for snakes. So much is used in the morning that it still permeates the entire area at 2:00 pm. Sounds safe

    Pointe Royale Condo Rentals - condominiums - Updated September 2026

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