I love doing business at FNBCT and have been a customer around 10 years. They have treated me…read moregreat the whole time. They know my name, especially Ethan to whom I go with all my questions. He takes care of everything immediately and I so appreciate this level of service each time I go into the bank. Could not be more satisfied :) I totally recommend this bank !!!

Came here with my sister to check on some stuff. The place is huuuuge inside! It's clean and cool…read more There were more people here than at the other bank I had visited (probably because it's busier here?) There's no free popcorn here (lol) Will be sure to come back sometime.

I am not sure where to start. We saw the decent reviews and we like having a local bank in addition…read moreto our National bank because they tend to be friendlier. First off we go to deposit a check 2 weeks ago and their computer system was down. So we gave them the information to open the account when there system comes back up after the weekend.. Then we were told we would be able to deposit our deposit through mobile banking. Then every expense I make their system Denys it even though the one they were worried about I answered the text indicating it was a valid expense. Next a relative sent me check to assist with expenses and I endorsed the back for deposit to First National Bank of Central Texas. An hour later they left a message for my husband to pick up the check and deposit it at Wells Fargo our other bank for over 20 years. Be very careful before having a banking relationship with The First National Bank of Central Texas.

Silly me, the first thing I'm going to rave about is the fact that they have popcorn for you to…read moretake LOL. The staff is wonderful. I love that they weren't in business attire. I guess the girls that worked there are college students or something, they were wearing college school shirts. Service was fast and very friendly. THEY ALSO HAVE A RESTROOM. Thank goodness because I swear my bladder was going to pop lmao. I'm happy I got to check this place out

The wait to be helped was totally ridiculous. I spent 25 minutes in the same spot at the head of…read morethe line. The line behind me grew to outside the door before they put in another teller, yet you could see a bunch of desk jockeys doing almost nothing but shuffling papers...not business like.

Helpful staff. Friendly and respectful. They work hard to earn your business by being quick to…read moreresolve any account issues. I only wish they offered more information about special rates or offers. They need to mail offers and marketing deals through mail and the bank.

Been banking here since the 1990's. First "civi" bank since I left the service in 1992. We've had…read morevarious accounts with them over the years, checking, savings, MMF, and CD's, and lockbox. They've always been efficient and friendly, and took good care of us. Super easy to find someone to talk to, if you need help past the cashiers.

Banked here for 5 years. If you travel outside of Texas I do not recommend using this bank. My…read morecard was locked multiple times before learning an email was required advising I was traveling out of state.

A truly wonderful bank with a clear vision.read more

Nathan Sloan, Credit Analyst, is kind & professional. He is experienced and willing to help folks…read morewith different budgets/loan needs.

Kristine is unlike any other loan officer I've worked with in so many ways. As a real estate…read moreagent, I get the chance to work with so many lenders. I work when my clients need me, which many times are nights and weekends. It's great to know that when I am working, so is she. This means when we find the right house we can move on it for my buyers as soon as possible! The service she provides is second to none and the reason she does is because she actually cares about her clients. Each of them is a person and a future to her not just a deal and it shows. I have recommended Kristine as my number one lender for a long time and look forward to continuing to do so.

Kristine and team were great. My wife and I moved out from California and Kristine made the whole…read moreprocess really easy. She is really responsive, helpful, and on top of it. She makes things happen, which was great as we were trying to close quickly. I am really glad we got to work with her and I highly recommend Kristine Koehn and the Koehn Group.

excellent customer service skills. very personable. talks in a manner that is easy to understan.read more

Jorge sent me out a quote on my auto insurance last wee. I went into his office and discussed the…read morepolicy and price, and agreed on the policy. This wee, the wife decided to change her policy over, Jorge worked with us on the transition quickly and professionall. He bundled our 2 autos and travel trailer into 1 policy. Jorge saved the wife and I over $600 every 6 month. Thank you Jorge for the professionalism,knowledge, and complete understanding of your policies to make one more happy clien. Thanks again Joe P Barton Jr Sharon K Nabors