I am servicing my car for the last three years at Princeton BMW. Their staffs are all very friendly…read moreand they explain the things in detail. I highly recommend them for any BMW services.

I inquired about a used vehicle. I had to ask them 4 times to send me over a copy of the window…read moresticker and they could not seem to manage that simple task. Hard pass!

One of the supposed perks of buying a new Toyota is the inclusion of an initial service contract…read morecalled ToyotaCare which allegedly provides oil changes and tire rotations for the first 25,000 miles at six months intervals... at least that's what the salesman breezes through like an auctioneer when you ask him for details. In reality you get two oil changes since Toyota only recommends changes at 10,000 mile intervals. A mileage threshold that most reputable mechanics dismiss as ridiculously long especially for a four cylinder engine. What they've really created is a ponzi scheme to deliver your car back to the dealer every six months to check for warranty work that they profit from handsomely. And, perhaps more importantly to Toyota is getting you in the habit of bringing your car back to the dealer for service since the service department is the dominant profit center at most Toyota stores. This scheme all came to light when I dropped my car off for what I thought would be an oil change and a tire rotation and having them pronounce the service finished in ten minutes. Basically, they lifted the car up, took a look around and found nothing to fix under the warranty. When questioned, they defended their "comprehensive" check and sent me on my way. Ten minutes? It almost takes me as long to brush my teeth so, I'm calling BS to say nothing of their wholesale misrepresentation of the program. The moral of this encounter is you have to go through every document at time of sale with a magnifying glass. My fault, since I left my magnifying glass at home. Two stars.

This review regards the Service Department. I made an appointment for an oil change. It took more…read morethan 90 minutes to complete which is unsatisfactory when there is a scheduled time and the customer arrives 10 minutes early. Halfway into the 90 minutes the service writer came out and attempted to sell many hundreds of dollars of additional work which were declined. This appears to be nothing more that the dealership using the oil change as a way to sell significant and expensive additional work. EVERY service writer I watched came out to their customers and tried to sell additional work. This is probably pervasive in the manufacturer based auto industry, but that doesn't make it legit. I mentioned to the service writer that the local oil change shop could have done it in 20 minutes - his response was to disparage the hard working techs at the locally owned business as competent. I get mailings from this business almost weekly telling me what a good deal they will give me to sell them my truck. No way. They proved their true nature in this endeavor.

Nice and knowledgeable staff. Great experience overall while purchasing my new Silverado 2500…read more Hasani was excellent while explaining all new features throughout the truck and paperwork was quick and simple with assistance from Zach, our finance manager. We'll be returning in the future for our next vehicle!

Had a wonderful experience with Andrew Michaels and Dyllon Ramos. helped me narrow down all the…read moreoptions possible and found something that worked not only within my budget but the truck of my dreams

I own a 2011 MDX base. I need the front right passenger drive wheel well plastic protector. The…read moreentire piece of plastic came apart, i have owned my car for 15 yrs, so just from every day driving the piece had to be replaced. Oddly enough Acura of East Hills in Long island had the part but wanted $150 for the part versus, me paying $68 from Precision Acura. I also need the lower plastic connector which was $10, the shipping was $50 but i have to tell you their customer service and pricing was very fair. They deliver my parts within 48 hrs.

Greg Martinetti, E-Commerce Director for Precision Acura of Princeton and Acura Parts for Less…read more Highly recommend! I am a repeat customer. Genuine Honda / Acura parts! Best price in the North East Region of US. They ship fast from Precision Acura of Princeton NJ! www.acurapartsforless.com

Thank you, Tam, and the team at Mercedes-Benz of Princeton, for your exceptional customer service…read moreduring a very stressful situation. On August 9th while traveling from Virginia to New Jersey, I experienced an unexpected problem with my vehicle when the air conditioning suddenly began blowing warm air on one of the hottest days of the summer. Since my vehicle is under warranty I contacted the nearest dealership, Mercedes-Benz of Princeton, for assistance. From the moment I met Tam Emerson, he was patient, attentive, and genuinely concerned about my situation. He listened carefully, explained the process clearly, and guided me through each step to ensure my vehicle could be evaluated quickly. Knowing that I faced a five-and-a-half-hour drive back to Virginia in extreme heat without air conditioning, Tam went above and beyond by advocating on my behalf to expedite the diagnostic process. What impressed me most was not only his knowledge and professionalism, but also his kindness and empathy. Even though I had not purchased my vehicle from Mercedes-Benz of Princeton,Tam welcomed me as a valued customer and treated me with outstanding care and respect. I truly do not know what I would have done without his help. Tam exemplifies the level of service and customer care that defines the Mercedes-Benz brand. Thank you, Tam, for turning a stressful experience into a positive one. Your dedication and compassion are greatly appreciated.

I needed to have my car serviced so I made an appointment with Mercedes-Benz of Princeton and…read moreinformed them that I would either need an Uber to my job or a loaner. I arrived at my appointment time and waited a few minutes for my advisor, Nicholas. Nicholas was awesome - very welcoming, warm and personable and really good at his job. I informed him of a couple of other issues I was having other than needing the routine service and he made sure they were addressed. I also informed him of the time I needed to be picked up that afternoon and he arranged that perfectly. The "shuttle" driver was also very friendly and drove with care. She dropped me off and picked me up without a problem. I was very pleased overall with my experience and will be sure to use Mercedes-Benz of Princeton again in the future.

I had an incredible experience at Auto Lenders of Princeton. Their setup is truly unique, more like…read morean auto mall with a huge selection of quality vehicles. No matter what make or model you are looking for, there is a very strong chance they have it. What really stood out is the freedom to test drive multiple cars at your own pace. I test drove about six vehicles and even went back to retest one. Being able to take the cars out, get a real feel for them, and compare helped me make a very informed decision. I worked with an amazing team: Ross (sales), Steve (finance manager), and Sean (Shawn) in finance who handled the paperwork. Each of them made the experience exceptional. Ross was outstanding. I came in with only a general idea of what I wanted, more about the feel, power, and certain non negotiable features, and Ross listened carefully. Based on that, he curated an excellent lineup for me. After each test drive, he paid attention to my reactions and adjusted accordingly. He ultimately guided me to a car I had never even considered, but it turned out to be exactly what I was looking for, my dream car. Ross was patient, knowledgeable, and never made me feel rushed. He provided true customer service. When I noticed something slightly off with the brakes, he personally test drove the car to confirm my concern, and they immediately fixed the issue before I took delivery. Every question or concern I had, Ross handled quickly and professionally. He truly gets to know his customers, which is rare in today's car buying experience. Steve in finance was equally impressive. He came out, introduced himself, shook my hand, and focused on understanding my situation rather than pushing for a payment amount. He found me the best possible deal, even beating my pre approval, without excessive credit inquiries. He provided a detailed breakdown of every item before I signed anything and allowed me to accept or decline options with zero pressure. I was able to customize my package completely, which I have never experienced before. I walked out paying exactly what I expected, which is unheard of in car buying. Sean (Shawn) handled the paperwork and made the signing process smooth and stress free. He took the time to explain everything clearly, answered all of my questions, and provided copies of anything I requested. He kept the atmosphere relaxed and conversational, which really helped ease any anxiety. Even with multiple test drives and resolving a small issue, I was in and out in under four hours. That is incredibly efficient for such a thorough and personalized experience. Overall, if you are looking for an outstanding car buying experience, Auto Lenders of Princeton is the place to go. I came in unsure and left with a vehicle I absolutely love. I will definitely return again and again.

Sales experience was pretty good. Transported my car from another location next day. No pressure…read moreand spent little time during the whole process. They even gave me a good deal on my trade. Initially, they told me 6% maybe 7% for my interest rate. They could only do just under 8% which is crap for my credit score. It wasn't a huge deal since I intended, and did, to refinance anyways. After was where it kind of went sideways. 2 months for my plates to arrive and all they did for me was nothing but shrugs and sorry. No one would good give me any explanation as to where the title was. Thankfully, my new lien holder was able to refinance without the title. I wish they would have been more honest or attentive at least to the status of my plates instead of letting me drive with an expired temp and not willing to reissue a new one.

April 2017 I bought my first car from Coleman BUICK, It was a Verano 4 door paid it off after a…read morenumber of miles transmission started to go after spending over $3000 in repairs so Will Oese, Talk me into another one this time a Buick Envista, 2024. I don't lease cars I don't believe in leasing cars I like to own my car I pay my car payments each month I tried to do the maintenance through Buick would GM certified parts every now and then since I left New Jersey it has not been that easy I have been in Florida since September 2025 with my Buick well me and my Buick are returning to New Jersey before July and I will once again have their parts, body Shop plus car repair take care of my needs. I pay $467.83 a month That's a lot of money when you only get $2120 for Social Security it doesn't leave much money for anything else considering someone tacked on an extra hundred when I bought the car. I'm disabled without that car I have no means of escape and I have no means of looking for a job and I have no means of taking care of a 6 year old granddaughter So I'm very thankful for Coleman and my Buick car that's all I want to know is how much is a brake job because it is time for pads and brake fluid that I had replaced in October, Some people want me to get rid of my car I think they should mind their own business My Buick isn't going anywhere except on 95 from Florida to New Jersey at the speed limit and not more than that I'm a responsible driver and anyone who says differently is a liar!

Went to go pickup my car and was told the service people weren't there. The employee Eliza told me…read morethat the service department closed at 630 when in reality it closed at 5:30. Not sure why she told me the wrong time since she WORKS IN THAT DEPARTMENT. She also messed up my paperwork so I wasn't able to get my car even it was open. The only redeeming quality of this dealership is that the work I needed was completed and everyone else is on top of their game.

The guy is a bottom feeder. He posted a car for sale without even having it properly checked or…read moreserviced beforehand, knowing my son was driving over three hours away with my other son -- with gas prices the way they are and both of them taking time off work. When my son got there, the issues started immediately. First, the listing photos were clearly taken at angles that hid major cosmetic damage. There were extreme scratches down one side of the car, a dent on the roof, and another scrape on the back that were not clearly shown in the pictures at all. Then my son got into the car and a warning light came on saying the power steering system had failed. The seller himself couldn't even reverse the car out of the parking spot. Instead of handling the situation professionally, he had my sons follow him on the highway to another garage just to diagnose the issue, only to then say it would take two hours or more to fix the problem. After they drove all that way and took time off work, he still wouldn't budge on the price or make any effort to accommodate them. No accountability, no professionalism, and no respect for other people's time. Do yourself a favor and don't buy from this guy.

first time I use perfect choice auto. let me tell you when I got my car back it was brand new,…read moreliterally like when I first bought it . they did an above amazing job on my car , and let me tell you it was so bad inside when he recieved it . I'm so glad I went with them and I will be referring them to everyone . thank you for your amazing service on my car.

In my quest for my wife's Xmas present, a new Jeep Wrangler I visited several Jeep dealerships and…read moredealt with one online....I will provide information on each. Route 1 is an older dealership with several sales reps ready to go. I worked with Michael who understood what I was looking for and had stock on hand and was ready to make a deal provided he could meet my price requirements. Unfortunately they were unable to meet my requirements. The location is clean and I felt Michael was honest. Very little back and forth.

Used Chat to get information on my gladiator, recall or warranty, the chat team kept asking for my…read morephone number. I kept asking to use Chat because I can't take calls during the day. They ended the chat saying they can't help unless they have my phone number. This is tied to the service department which is under heavy scrutiny. I would suggest thinking twice about using this group service.

I purchased a new car there and the salesman (Kelvin) was awesome. I was impressed with his…read moreknowledge and professionalism. He really worked to get me what I wanted. He also made sure I was set for scheduled service by introducing me to service advisor, which I thought was a great touch.

DO NOT GO TO THE SERVICE DEPARTMENT HERE. There is a sign says Speedy Oil Change, however I was…read morethere for a little over 4 hours for an oil change and tire rotation. It would have been nice to have a heads up of an extended wait time so I would have been able to make the decision to come back another day when I had more time. This experience took up my entire day. When I left after the service was finally complete, I drove off and the car was not drivable. The car shook immensely when going over 40mph. When I went back to the dealership to inform them of how the car drove since their "service" they told me it was because my tires were worn. I did not have the problem before, so why did I have he problem now? They informed me it was because they moved the damage tires to the front so I can feel it now... why would the dealership let me drive away in worse condition than I came in. I will never understand that. If they knew moving the tires would negatively impact the driving experience and ultimately make the driving dangerous, why would they do it? & if they had so much knowledge of the issue, why would they let me drive away with that...? I'm incredible upset and will never return. & for others safety, I advise no one else to come here.