This police department offers poor assistance to people coming in for services. I was told via phone by a secretary in the police records that fingerprints could be obtained from 12-4pm. I appeared roughly 5-10min before hand and walked to the police records window. There were two women seated here, one in late twenties and another in her late 50s - both were socializing casually giving me no attention to my matter. When greeted by the younger lady she could not verify whether I could obtain my prints at this time so she questioned the older one. The older lady came up and stated, "It's already past 4pm." I looked at my CORRECTLY timed watch and stated, "No, it says 3:55pm." Older lady counters by stating, "We go by our time here which shows 4:07pm." At this time I'm just thinking "WTF who would know that we go by YOUR time." Old lady continues and shared that the officers need to go to court by 4pm. I'm just thinking again to myself now that if this is the case what is the point for putting down end time at 4pm if someone shows up before the CORRECT time and gets no service. Might as well place the end time as 3:45pm. Jeez. Included in this whole bad relay of communication from their part was the fact that it would cost me $5 in cash. She had not told me this over the phone either. Point is: Be SPECIFIC and CLEAR about your services, particularly if you're asking for money in return. Rated 2/5. Not 1/5 just because they had pointed to a sign to clarify my process. read more