Shante does such an amazing job everytime on my hair and makeup. She is professional, knowledgeable…read moreand most importantly sanitary. She not only cares about the finished look, she also focuses on the health of your hair. She provides education about how to maintain healthy hair and keep your skin blemish free for flawless makeup application. You will not be disappointed!!! She is a hidden gem, get in while you can

Shanté did an amazing job on my makeup. She really took the time to get to know me as a person and…read morethe look I was going for. I wanted a simple glam look and she was able to deliver! Recommend Shanté for your makeup needs.

One of my favorite Benefit locations that has the best services for brow waxing, arm waxing, and a…read morelot more! Everyone is so sweet and helpful. I recommend coming here to use their services. I love how they pay attention to how they will wax your brows and just double-check with you on how you want your brows to be done. They recommend some products too if you're looking for a little glam and such and help you test them out!

I had an amazing experience at Benefit Brow Bar! As a natural ginger, getting the right brow color…read morecan be really tricky--but Jasmine absolutely nailed it. She talked me through the entire process, made me feel completely comfortable, and clearly has a passion for what she does. Not only did she match my brows perfectly, but she also made the tinting and threading experience feel safe, quick, and supported. Threading can be painful, but Jasmine's encouragement and nurturing energy made all the difference. Plus--she smells amazing, which somehow made the whole thing even more pleasant! Highly recommend this spot, and especially Jasmine. She's a brow magician and a total gem. Will definitely be back!

I came here many moons ago when they had a yelp event. I have tried some of their products and by…read morefar one of my favorites will always be the brightening serum. I have now ordered it a couple times, and it's never a fail. I can't wait to try some of their other products and services - and will definitely come back. The vibe is very clean and crisp, and there are several treatments room throughout. Also, the reception area is spacious.

I booked a 45-min back treatment with Shannon, and the experience could not be even more perfect…read more The spa/clinic was light-filled with minimal aesthetics. Luckily their location was not terrible to find, as there was ample street parking. When I walked in, the warm and friendly receptionist greeted and made me feel right at home. Throughout my visit, Shannon shared me with her wealth of knowledge of the various AHAs as well as retinoid products. I love that we were able to geek out on which products to use to achieve brightening effects. She also made some recommendations based on my skin type such as mandelic acid instead of glycolic acid for gentle exfoliation. Without trying to oversell me her products, she suggested that I try over-the-counter Nizoral antifungal wash for possible white-heads that pop up occasionally as well as prescription tretinoin since I had a few hyperpigmented spots that I wanted to fade/brighten. Given it was my first time there, she did allow me to use my credit card to pay but informed me that she only accepted cash or checks to help keep operating costs down. Since my back issues were minor based on her assessment, I did not schedule a return visit. I so very much appreciate her sound and scientifically backed advice (I also follow various certified dermatologists on IG for general aging skin care maintenance); I definitely will be making a visit if future skin issues arrive!

Michaela is a skin savior! She always makes my skin look radiant but especially recently she's made…read moremy new-mom skin shine when it's been tired and depleted. I started with her bc of her use of non-toxic products and clean approach and have stuck with her over the last year because she always recommends great products, makes me look great, and is very comfortable to be around. She is so sweet and has great energy. I always look forward to my time with her!

Michaela is an absolute MIRACLE WORKER with eyebrows and all facial waxing in general. She keeps…read moremy full brows tamed and tinted and looking stupendous. Great products as well - I have never experienced any redness from the wax and the tinting colors last well between my 5 week appointments. I highly, highly recommend the Oloorea experience. Michaela is highly knowledgable esthetician, with a great sense of humor and an absolutely gracious nature.

Maria was great in communicating with me beforehand. She even asked what color dress my mother was…read morewearing to match the makeup colors. I failed to read one thing in the contract about her commuting fee, but Maria was understanding and we worked it out. She did a fantastic job with my mom's makeup for her 90th birthday party, and my mom looked gorgeous and party ready. My mom never wears makeup and was worried about having heavy makeup, but Maria gave her a natural and pretty look with appropriate lashes that made her look amazing. Maria is also very kind and patient, which made the session go smoothly. It was fun to see my mom's transformation. I highly recommend Maria's makeup services for any occasion!

Where do I begin?! From the initial trial through to my wedding week, Maria was always kind,…read morehelpful, responsive and an AMAZING positive energy. There are two main components I think are important to emphasize about her work- her makeup skills, and her energy. Regarding makeup - our initial trial was thorough and very detailed. Maria was willing to work through all my likes/dislikes, answer all my and my moms questions about the process. I was adamant that even though I was putting together an Indian wedding with heavy outfits, I wanted all my makeup looks to be as natural and timeless as possible with elements of fun. Maria delivered on all of these requests, which included numerous rounds of trying different eyelash strips/lipstick colors/eyeliner shades and texting inspo pics and was always helpful and patient. I was so bummed I had to wash my face at the end of both days I had my makeup done by her! Regarding energy- Maria brought fun, lighthearted and genuine vibes that my entire family and I appreciated. Maria's ability to both keep light conversations while maintaining awareness of sensitive moments was such a gift that truly helped me enjoy the moment instead of being caught up in details. No questions about it, book Maria!!

I have never had a bad visit here. This location usually has what I am looking for in stock. I…read morereceived great customer service when I visited a few days ago, and a very kind employee gave my friend and me a helpful recommendation for concealer and setting spray. She also helped us find the right concealer. There are a few brands, like Armani Beauty, that they do not carry here. Overall, it is a great Sephora to stop at.

We've had a lot of experiences with the Sephora on 4th Street in Berkeley and most times we've…read moreexperienced really good customer service from the employees. Not last week. My daughter wanted to exchange a product that was malfunctioning. Instead of spraying like it should, its contents sprayed all over her hands. I had to go to another store first so she went in without me. She talked to the manager and when I got to the store, she was almost in tears because of the way the manager talked to her. She couldn't find her receipt, but she did pay for it. I understand that Sephora probably gets a lot of people stealing things and trying to return them but one can still use good customer service skills and communicate the same thing -- that they can only return it with a receipt. This can be done in a friendly boundaried way. When I came, I also spoke to the manager, who I would say was not very friendly. Maybe she had a bad day? I know being a manager is hard work but her attitude went beyond firm to quite cold and impersonal. It just wasn't the level of service that I normally expect from Sephora. When we did find the receipt, we told her and she told us to go to the register to make the exchange. No, "good, I'm glad it worked out for you, that would've been a bummer if you couldn't find the receipt." She seemed very uninterested in talking to us. I didn't get her name. I am not advocating for special treatment but respectful treatment would have been nice. The representative that did the exchange was very helpful and friendly. I remembered her from another day that I was in the store, a couple of months ago and I really liked her. Her name is Lauren and I hope that management recognizes her for her exemplary customer service skills.

OK, so it's PROM SEASON!!!! If you know, like I know, it's extremely difficult and equally…read moreimportant to have an amazing makeup artist. I'm old school, so I grew up on M.A.C. Lipgloss and Ruby Woo. Last year, I struggled with finding the right makeup and had zero luck with a makeup artist for her junior prom (if you don't remember, reference my previous reviews). This year, I told myself for senior prom I would find the perfect makeup artist to assure everything would look fantastic for her high school grand finale. I called two days prior (I know, so much for preparation, right?). I was advised that though they were booked, there may be a chance for securing an artist via walk-in, so today's later, we crossed our fingers and toes and moseyed into the M.A.C. in Emeryville. We were greeted upon entering by the makeup artists who were all diligently working on clients as well as multitasking assisting customers with locating desired items and checking out. After perusing the store, I was approached by the store manager, Matthew, and I explained to him that I was advised to arrive between 2-4 p.m., that I was hoping to make a purchase and have makeup applied for my daughter's prom. He did inform me that they were fully booked and that we likely weren't going to be seen; however, he did agree to check the schedule. Luckily when a previous appointment was a no-show, Matthew asked how soon I needed to leave and explained to me that there would be frequent breaks as he assisted customers, but if I was accepting of the terms, he would service my daughter. Matthew was friendly, communicative, informative, and professional. Truthfully, I can't say enough about how positive and empowering this experience was for my daughter; she was properly matched, given both skincare and college advice while being included in the decision-making process. Matthew did a phenomenal job! My daughter was happy and I myself was grateful and throughly impressed. My daughter applied her lashes herself at home as it was her personal preference. We received so many compliments on her makeup and walked away with items recommended and used to create and possibly recreate the look. Since I've posted her pictures online, friends and teammates have reached out to hopefully secure a makeup appointment for themselves at the M.A.C. store in Emeryville. We will most definitely be returning customers as we have quite a few special events coming up as we prepare for her high school graduation. Helpful Tip: Call in advance to secure an appointment especially on the weekends.

The WORST makeup experience I've ever had! Phillip was extremely rude from start to finish, and…read morethat in itself was shocking due to the fact you could tell he was "pretending" to be courteous. But when it's not genuine, it's always transparent. I should've read the reviews first; I would've avoided this location. I don't understand how he is the Store Manager based on these reviews showing a clear history of rude behavior and dissatisfied customers, but perhaps MAC doesn't care about their clients. When I arrived to the store, I had the unfortunate experience of Phillip doing my makeup. He listened to NOTHING I asked for and wanted in a look. And it was clear he wasn't a good artist period based on his techniques! My foundation was orange, the liner around my eyes was crooked, horrible blending, clumpy mascara, and creasing around my eyes. I told him repeatedly I didn't like the look, and each time he made it worse. He had no idea what he was doing! I ran out the store, fast, which is why I didn't get a chance to take any pics - and ran over to Sephora to wipe the garish 80s drug addict-prostitute makeup Phillip gave me, and it was there that a real, talented makeup artist gave me the look that I wanted...and it was there that I spent my money on all products she used on me. Avoid this location and avoid Phillip at all costs!!

This review is long overdue!…read more I started seeing Brittany for facials almost a year ago, and have seen consistent results in the texture and condition of my skin. Over the past year I saw her regularly for hydrofacials and dermaplaning. I recently just did my first biorepeel and was astounded at the results. Even my male coworkers were asking me what I had done to my skin because it had such great results. Also, Brittany has consistently recommended SPF and skincare products that met my concerns and budget, again leaving me with products that I felt actually improved my skin with noticeable results. Brittany is a warm and kind person who I feel like genuinely cares about her clients and their skincare goals. Anyone would be lucky to incorporate visits to her as part of their skincare routine!

What can I say about Brittany's service aside from phenomenal. She is a one stop shop for all your…read moreskin care and massage therapy needs. I have been going to her for over 10 years and have never been disappointed. Having acne issues? Go to Brittany! Your teen is having acne issues? Do them a favor, go to Brittany! You skin is feeling overly dry? You get the picture. Support local, small businesses, and do me a favor and don't be late to your appointment!

If I could give this a zero rating I would. Where do I begin? I hired Yvette to do my makeup for a…read morephoto shoot. I was initially very pleased with her demeanor and professionalism. However, on the day of the photoshoot she arrived almost 20 minutes late then proceeded to take another 10-12 minutes to set up. Unfortunately, her tardiness meant she pushed my photoshoot back by 30 minutes. While I was pleased with the makeup results, I am unhappy with the experience because she did not apologize for being late that day or since. Her lateness meant I didn't have as much time for my photoshoot as I paid for. She shrugged it off, but why shouldn't she, she already received her payment and could care less about my photoshoot. She should call her business, "Scammed by Yvette". I sent her several emails to attempt to rectify the issue, but she ignored them and only responded when I threatened to escalate the matter to a dispute with my bank. I found Yvette through a web search, so if you are reading this to decide whether you should hire her or not, do yourself a favor and pass on this one. I should note, though she was LATE to my photoshoot I was nice enough to offer her a ride after the shoot to her destination AT NO COST TO HER!!!!!! To put that into context: She took a Lyft to the shoot and would have spent $20-$30 to get home. You would think she would remember that benevolence when I raised my concerns and attempt to solve it amicably.... NOPE! Instead she responded with finger-pointing and tried to act like her being late was simply how "production" goes. She never accepted responsibility and tried to blame everything and everyone else. She even had the unmitigated audacity to mentioned $2.00 (and some change) that I didn't pay her on the day of the photoshoot, because I only had $20's. Sadly, this is where her integrity is lacking: I OFFERED to stop somewhere to get change since I was in an unfamiliar area (driving her butt home), but she said "never mind". I guess she expected me to give her an extra $20 and call it a tip. PLEASE!!!! You show up late and cost me $$$$ your tip is: BE ON TIME next time!

Yvette and her friend Janeiya did my hair and makeup for my May 2016 wedding. From the beginning of…read moreour emailing to see if they could do the look I was going for, were available, and their costs, they were a YESYESYES for me. Yvette responded immediately to my inquiries and sent me example pictures based on the loose descriptions I gave. She had insight into what would look good with my face that I could never have come up with on my own. What initially made me interested in her was the wide variety of looks she was clearly capable of producing, from stylized/hipster/20s/50s, to modern "common" model, to subdued. The trial was great- super fun- she was easy to talk to and able to take my vague requests and manifest what I was looking for. Day of, she was early and ready to go, flexible with our needed location move mid-makeup, made all my friends and family look gorgeous, plus everyone loved her and felt totally comfortable with her. On top of all that she was the most reasonably priced of anyone I looked at. Even with driving an hour to Santa Cruz from the Bay. I highly recommend her!

i hate haircuts! i always leave feeling sad and in existential dread (who needs to stare at…read morethemselves for that long anyway?) Nick made my experience awesome, he listened to me and gave ma cut i loved! The shampoo was so tender and i feel like my foxiest self. conversation was easeful and light. So appreciate! Will be back in 6-8 months lol

I cannot say enough about this salon and all of their staff. Everyone is truly wonderful. And, ACE…read morewas AMAZING. We had such a great time and the end result was "CHIC-ILICIOUS"! Purple, Teal, Fuschia, Oh MY! Thank you!