I came here for a pedicure first thing after the opened in the morning. The guy (first time I let a guy do my nails ) was rough and seemed to be in a rush. He just slammed through cutting my nails. In fact he cut me and did not even apologize when I yelled out OUCH!!!! He kept getting up and answering the phone. It was almost fifteen minutes at one point. He was giving me my ten minute foot massage with one hand while on the phone making appointments. Time to find somewhere else. read more

I went to this nail salon recently because my friend had recommended that I give it a try. I went into this nail salon with the plan to get spring themed nails for Easter. The nail salon was empty upon arrival. I needed an acrylic fill and began to look at their color offerings. I opted to try the chrome because I had never tried it before. I chose a turquoise chrome color for my nails. A male nail tech did my nails and appeared bothered during the whole time that he was doing my nails. He frequently tugged on my arms which made me uncomfortable. The thing that really got me was that he got the nail color wrong, even though I showed him the color that I wanted. I didn't notice until it was too late, as I didn't know how the chrome polish worked and thought that he might add that color on later. This nail salon prefers cash tips and makes it very clear. I wasn't aware of this since it was my first time and wanted to pay with my card. The woman behind the counter said with an attitude that I can pay with card this time but not going forward. Well due to this treatment and my nails being the wrong color, they will not receive another cent from me. read more

I've gone here for years and I always enjoy my experience. I've brought many friends and family along with me who have also enjoyed it. Fay (I believe is her name) always does a great job on my designs! I'm usually very indecisive so I show her a couple pictures of different yet similar nails from online and she puts her own creative style into it and combines them! Comes out beautiful every time! Have no complaints! These are gel-x nails, highly recommend if you don't usually get your nails filled often and want them to come off without pain! Update: I got these done 2 days before my birthday and some of them broke off a day after getting them done.. soo I didn't even have the nails for my birthday!!! A week later and I only have 5 nails left... I spent $110 just for 1 days of all my nails. I'm not happy.. this is the first time this has happened, I would like a refund but we will see if this happens. I'll keep updating review if they do. read more

Polished Nail Spa - Nail design done by Fey at polish. - Waxing Near Me - New Paltz, New York

I called ahead to see if there was any walk-in availability and was told to come in. I was the only person in there and went to pick my colors. I was rushed very quickly to sit and the guy I had just grabbed my hands and tried to start so I apologized and asked for just a second to just look at colors. I felt very rushed so I just picked two random colors and let him begin. He filed my nails for about two minutes and started to put the gel color directly on top, no prep or cleaning, there was white powder from filing still on my nails and my cuticles were a mess all around. The gel lamp kept shutting off and I kept trying to tell the guy it wasn't working but he didn't seem to really care. My nails did not properly dry as they were only under for about 30 seconds after the final layer. He spent no longer than 10 mins on my nails, and the whole time he was looking at the door, clearly in a rush. I went to do my eye brows with someone else, and by the time he was done the original guy had already taken a lady that came in. They clearly tried to squeeze me in knowing he had an appointment, rushing and not providing a quality experience. I think he would say himself that he did not do the best work. I left with polish not even covering the full nail, and chipping the next day already due to no prep work done. I paid just under $50, and definitely feel ripped off and just used to make a quick buck. Nails are messy, bumpy, and already chipped as you can see in the pictures. The eye brow guy did good, but do not recommend this place for nails, especially if you're just walking in and may not be a regular client. The best part is the guy had the audacity to ask if I'll be tipping in cash. Very disappointing as I went to get my nails done for a vacation. I wish I went elsewhere and definitely will next time. read more

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I went to this place regularly in college, you either get a really good nail technician or a not so experienced one. I would leave with cuts due to the electric filers. I topped coming here because one technician pulled my cuticle so hard I developed a growth that I needed to had to get removed. I wrote the first part of this review 2 yrs ago, I just removed my entire nail matrix on my right pinky toe because of a bad experience with the old male technician. He pulled my pinky cuticle so hard it bled and I developed a tumor from this years later. Doctors have told me that I may not grow back my pinky nail because My entire nail matrix is now GONE. I have done 3 surgeries to remove this tumor. So please if you read this please be careful, their work is sloppy. read more

Did a half ass job on my pedicure. Went away with the rough skin on my heals that I specifically went there to get taken care of.

I went here while visiting family and the staff was rude and dismissive. I asked for an eyebrow waxing and explained to the technician that the skin under my eyebrows was sensitive to heat and asked her to make sure she cooled the wax as much as possible. She said the wax was already cool and didn't bother to cool it when applying to the first eye. When I mentioned that it felt like I got burned on the first pass, she kind of blew on the wax before applying again. Needless to say, I was severely burned. Additionally, when I told her I was definitely burned, they did not offer to comp any of the bill and publicly shamed me for not wanting to leave a tip. I will not be returning. Terrible people. I am adding a photo of my burns and how they look 24 hours later. read more

Polished Nail Spa - Waxing Near Me - New Paltz, New York

Honestly struggled deciding between 3 and 4 stars-- I have been here quite a few times over the years and though they are slightly better than other nail salons in the area, they never blow me away. Went for a pedicure recently and the guy painted ALL over my toe knuckles - and left it there. I didn't notice til I got home otherwise I obviously would have said something. They do have a very nice selection of nail polish colors that are usually in color order, which really satisfies my organizational needs. The place seems fairly clean each time I have gone, and they use the disposable covers in the pedicure tubs which is always comforting and nice to see. Overall, a better option in New Paltz for sure - just not fantastic. read more

Super friendly, great service !! Loved the way that my nails came out! Would recommend to anyone! read more

Polished Nail Spa - Great service! Took their time doing my nails and they came out amazing! Would recommend to anyone! - Waxing Near Me - New Paltz, New York

Trying to find my go-to nail salon in New Paltz! After seeing that this nail salon had the best reviews, I called to make an appointment for a regular manicure. I went at 2:30 on a Monday so it was nice and empty. They have an average selection of colors and they took me right away after choosing my color. My manicure came out very nice, i'm pleased. Since I bite my cuticles I was looking specifically for sterilized tools and clean materials. I saw that they sterilize cuticle nippers in some liquid like all nail salons, however, the nail file and file block were definitely used before and dirty. While my nails were drying a woman gave me a short complimentary neck massage, very nice. I felt as though the staff could have been friendlier. Even with my complaints I'll probably return due to the bad reviews given to other nail salons in the area. read more

Love my experience here every time I come in :) everyone is always so nice and my nails always look amazing! read more

Polished Nail Spa - gel nails - Waxing Near Me - New Paltz, New York

I can't say enough GOOD things about polished! I have been going to Val (the owner) for manicures since they opened. I have never been disappointed! she is incredibly kind, clean and professional. she does an amazing job every single time! All of the ladies that work there seem very kind and genuine. A very positive environment, fair pricing and the cleanliness of the salon is refreshing! I would recommend Val and the rest of the awesome women that work there to anybody! you will not be disappointed! read more

Loved this place. Four of us went in without Sn appointment on a week day morning. They welcomed us with open arms and we had four pedi chairs in a row with four happy faces given us the pedis. It was relaxing and thorough. When we were done our feet all looked great and we had a great time. Priced just right with good selection of polishes. read more

Polished Nail Spa - Waxing Near Me - New Paltz, New York

After having a less than quality "anc" manicure done in Kingston (), I went into Polished wanting the "anc" removed. I went in around 6pm on a Tuesday and was seen immediately. The tech removed the heavy "anc" and then proceeded with a basic manicure. She was thorough and gentle making it a pleasant experience. I will definitely be back - especially as pedicure season is around the corner! (Color, OPI; Don't Bossa Nova Me Around) read more

Polished Nail Spa - Waxing Near Me - New Paltz, New York

Inconsistent quality. (Long read but honest and informative!) So I came here for the first time back in April because I heard they were the "better" nail salon. I got gel nails and a regular pedicure. I don't remember much about how long the pedicure lasted, but it looked good while it did. The gel nails looked really good and lasted a while, and I got a lot of compliments on it. Fast forward to last Sunday. Only 8 days ago. I came in to get SNS done on my nails, and asked to wait for Faye, since she did my nails the last time. I had to have a guy in the salon translate for me, since most of the techs aren't fluent in English. While I waited, someone else did my gel pedicure. I chose a color and we began, but the tech advised me to pick another color since the one I chose wasn't very opaque. I went to chose another, and it took a few minutes since I wanted it to match my chosen manicure color. While I was choosing and comparing colors, I could tell the techs were getting annoyed, as if I was being a nuisance?? About three techs came up to where I was and started speaking to each other in (I believe) Mandarin or Cantonese. After I settled on a color, we got back to the pedicure. I remember the last pedicure I got feeling amazing, but this one was very meh. The tech wasn't very warm, though not necessarily rude either. Faye came in in the middle of my pedicure, so when it was done, I didn't really look at it much and went to get my manicure. She did the manicure with the SNS (a powder you dip your fingers into, similar to acrylic but without the added extension). She dipped my nails three times (so three layers) and they were noticeably chunky, even after she buffed them down. I asked her about that and she claimed it was supposedly because my nails bed is curved (???) and that it will look better as my nails grow out. Now, I'd never gotten SNS before now, but that didn't seem right to me, but I told myself I'd give her the benefit of the doubt. Once again, just like when I was ADVISED to choose a new color for my feet, the same lady who did my pedicure came up to her and they started talking; I could tell by her tone and her glances that it had to do with my questioning her work (how *dare* I right?!) After my pedicure finished, I went to pay Faye and she asked me if I had cash for the tip. I didn't, so she told me "Just put it on the card, but next time bring cash, we prefer that." Here's the thing; a tip is not guaranteed. I planned to tip, and almost always do, but do not make it seem as if I'm inconveniencing you when I have just as much right to walk out and give you zero extra. I paid, got my card stamped and left. I started inspecting my nails as I left, and noticed it was not as dark or as sparkly as it was on the sample nail. You can't even tell it sparkles unless it is under a bright light and you look closely. The polish looks almost the same exact color as my bare nails. My feet that I neglected to inspect? JANK! Absolutely JANK! The polish is so sloppy and uneven, you can see some of my bare nail in places, and it is more opaque in some places than others. Fast forward two days. The SNS on the corner of my right index finger chipped off, and my real nail with it! Fast forward to 15 minutes ago, the SNS on the corner of my right index finger has chipped off also. So much for strength and long lasting. This is the most dilapidated $73 I have ever spent on nails. It really should be fixed for free, but I don't think I'd like to step foot in there again. It was an absolute 180 between the experience I had in April versus last week. Shame. read more

Polished Nail Spa - Broken nails, two days and eight days later. - Waxing Near Me - New Paltz, New York

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I have been going to Polished Nail for one year. I have always made appointments and they have always been considerate of my time. I was there last night extremely tired from work and when I sat in the chair for my pedicure I was in heaven. They go the extra mile to make you feel good and after being a client at other nail salons in New Paltz I must say Polished Nail is the BEST! 07/07/18...This is the best nail place in New Paltz! My regular woman is away in vacation and she was sure to have me set up with someone equally detailed and sweet as her. They never fail me! Make an appointment to visit them you will not be disappointed read more

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Great spot for a mani-pedi in the Ulster county area. Most nail salons are poorly reviewed and I have had poor experience in upstate NY. This is a great find for me! Great location. Nail technicians are friendly and as they were closing and cleaning out, they even took in last minute a lady who just wanted her polish taken off. I am very satisfied with my pedicure (I chose the hot stone pedicure) and manicure, kept it basic, polish on looks clean and well polished! It was also relaxing in the salon! I love the all white interior! Very modern and clean! I will surely come back for a regular appointment! read more

Polished Nail Spa - Tracy did a great job! Very well polished and clean! - Waxing Near Me - New Paltz, New York

They are really nice and efficient in there! I got a mani pedi and could not be more pleased :) they have a beautiful service!

Found on Yelp. They're closer to my house than my normal place so gave them a shot. Came around 3 on a Sunday. Told 15 minute wait, which is about what it was. Gel manicure. Very few colors to select from - settled for something vs being excited. The girl who grabbed me to soak my nails was super rush (not a criticism - I hate getting my nails done so by all means let's get this over with - just an observation). Guy did my nails. No chit chat, suits me fine. They don't soak your nails thank heavens, I hate soaking them in that stupid bowl of water. Nails a little shorter than I wanted but I'll live. Free super quick massage at the end, bonus. $30 + tip. I'd go back except the lack of color choices kind of sucks. Post note - this manicure lasted 16 days. Awesome! read more

James ; James is my go-to guy. Attention to detail and knows how to do it all. Polite and professional EVERY time. 6/19 read more

Polished Nail Spa - Waxing Near Me - New Paltz, New York

Great experience for gel nails! Yoyo was the technician for my mom's Christmas present manicure and she was wonderful. Great attention to detail, the gel is a perfect thickness! We also did a paraffin was wrap and it was WELL WORTH IT. My mom has very tough skin and hard worked hands that we very moisturizer afterward. The spot is right next to shop right tucked in a corner, super clean and big and bright. Great for people to go together. Girls day! Or a good couple outing ;) read more

Polished Nail Spa - Greek manicure with a glitter accent nail :) and a paraffin treatment! - Waxing Near Me - New Paltz, New York

I went here early, a little after 10 when they open. Good time to go considering about 4 people waiting when I left 45 minutes later. I was impressed by the clean and new atmosphere. Everyone working there was 100% friendly. There is a language barrier but the woman at the counter was a good English speaker. I just wanted a gel french manicure, so that was easy to communicate. My tech was clearly careful and proud of her work. She worked efficiently as I mentioned I had a limited amount of time upfront. The salon was almost too clean, meaning I'm used to more displays and examples for ideas. My nails cost 35 which I was expecting maybe a little less, like 30. I would definitely go back. Everything went fine. read more

Polished Nail Spa - Gel french manicure - Waxing Near Me - New Paltz, New York

Another disappointing nail salon. I always get dip nail polish on my nails and it last two and a half three weeks normally, for me. I got my nails done and no more than two DAYS later, cracked down the middle and had some chips. It's now been two weeks and half my nails have been off for a few days and look a mess. Big waste of money. Though it is really clean, the staff isn't very inviting though. I'd go somewhere else and not waste your money. I have heard that they do good with acrylics though, but I don't get that read more

I got a dip manicure one week ago. These things are supposed to last about two weeks, sometimes even three. On day three I looked down to see cracks in two of the nails. Couldn't go get them fixed because I was leaving that day to go on vacation for the weekend. Came back with two chipped nails, not on the same fingers as the cracks. I don't have kids or a labor intensive job, so it's not like I'm doing activities that warrant this much noticeable and ugly damage in less than a week. I'd go back to get them fixed, but the techs were super rude. The set looked fine at first, but I will never go back. read more

Polished Nail Spa - Both chipped nails, and the cracks - Waxing Near Me - New Paltz, New York

Multiple factors have led me to leaving this review 1. Quality of work - at best below average. Hurt my kid when giving pedicure, rushed through the job for me and my kid and after that had portions of toes and fingers where the polish was missing. While applying the final transparent coat rubbed off the color coat and instead of redoing it all - just slapped on addl coat of nail paint. 2. Pricing - quoted one price and charged another after me clearly telling them I didn't want any extras just the basic mani-pedi Overall we are visitors and just wanted to have a good mommy daughter day while it was impossible due to weather to go anywhere else - I hope people check all other options before going here. Absolute waste of money and a fun afternoon became unnecessarily stressful event!! read more

I went here and I was waiting for about 15 mins and all I needed was a fill-in. I continued to wait and the lady kept telling me 5 minutes and she came up to me and told me that there was no room for me and I could come back in a half hour, I tried to make an appointment for later in the day but she said it was all filled up. Very disappointed. She should have just told me there was no time from the start than making me wait. I probably won't go back and try again just because of how poor the customer service was. read more

Great salon . I walked in their was was my first time . Super clean very nice staff . The person who did my pedicure did a great job . I'll definitely be back read more

I came in yesterday (not my first time I'm a frequent customer) this time I had a picture of what I wanted in my gel manicure! James perfectly executed my idea 100%! It's perfect and I'm so happy!! Perfect nail shaping and the ombré polish technique is amazing and so so perfect! read more

I went in to get my eyebrows done and the girl was very rough and left me with nail marks on my face from when she was plucking the hairs. And then she messed them up. They are 2 totally different brows now. Not going back again and would not recommend to a friend. read more

Polished Nail Spa - The right is way thicker and shorter than the left. Do not like the left one at all. - Waxing Near Me - New Paltz, New York

I have been going to Polished Nail Spa for 3 years now & they do a very nice job & i will continue to go to them read more

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My friend and I came here today for the first time, and I'm so happy with how everything went. We each got a plain manicure (12$) to try the place out, hoping that I'd finally find a nail salon in New Paltz that I actually liked. The techs were very sweet, and did a great job with shaping and painting my nails. Decent polish selections, plenty of pedicure and nail stations, and exceedingly clean conditions have definitely solidified this place as my go-to nail salon for now on. A quick shoulder massage at the drying station was a great touch, and honestly I think I'd want to get a full 10 minute massage next tin I'm there! We'll definitely be coming back for our next girls day. read more

Polished Nail Spa - I haven't had as nice of a manicure as this one in a very long time! - Waxing Near Me - New Paltz, New York

I haven't written a bad review in a while but this called for it. Came in to get sns dip. I already had it on my nails. Someone came and started removing it and wrapped up my fingers with tin foil and then the waiting game started. Waited half an hour before anyone even came around to check up. Then they proceeded to do my nails and was getting up every 5 minutes to do something else. I specified in the beginning that I don't want it too short, she clipped it till the very edge on the first go. I said I want the sides to be very straight and not have it be too thick on the too with powder. Despite correcting multiple times, it still came our slanted on the sides and is very thick at the edges. By this time I am already 1 hr 40 min into it. It was freezing cold in the place and my hands were freezing so I asked then to increase the heat or if there is a portable heater but they said it already on. Finally it was done and I just wanted to get out and then the lady kept touching my nail after the top coat was applied to check if it was dry and kept messing it up and had to go back and re buff and redo the top coat again. She did it again at the end and the end put a gel top coat on, which fell off my big thumb the next morning. And at the end they had the audacity to say you can get the tip from the atm machine inside or go to my car and get the cash tip while they charge my card. In total 2 hours for dip powder and they did the shittiest job. It's a shame because they have really nice color options. Will never come back. read more

First red flag the shop is always empty, second thing they charge 35 for a color change , beg you to tip their service and I've never been to a shop that does that idc how good you are a tip is optional. Always paid 50 for gel full set (regular is the same price , another red flag) and the nail polish chipped a lot in less than a WEEK read more

My nails look amazing omgosh!! Merry Christmas everyone! Rudolph the Red nose reindeer! read more

Polished Nail Spa - Waxing Near Me - New Paltz, New York

This place is my new go to salon in new paltz. Walking in I was blown away by how spotless this place was. Not what you would expect based on the location. It's very posh and modern inside. The staff member that greeted us was so sweet and polite. There was no pressure or snarkiness like I've encouraged at other salons in the area. My daughter and I came for gel and powder manicures. the staff member told us we needed to wait for a tech that did those services. She seated us and apologized for the wait. It was on like 10 minutes. Both techs were gentle and meticulous. Our nails came out perfect. read more

Excellent customer service and awesome mani/pedi packages! The place just opened a few weeks ago and Is next to shop rite so it's extremely convenient if you want to pick up your groceries and get your nails done! Will come here again! Faye is awesome! read more

Polished Nail Spa - Waxing Near Me - New Paltz, New York

I went here to get my one acrylic nail fixed and it was the work experience ever. So basically I had the base of the acrylic stuck on my finger my nail was not damaged at all. The nail technicians solution to get my nail off was not to file it but to pick it off with a metro card. I was saying ow ow stop and she didn't and now my nail looks like this and she couldn't put and acrylic on it I got not no apology or reimbursement read more

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Excellent nail salon!! And let me start by saying that I waited to write a review until I had gone there a few times. They are clean, polite and do a beautiful job. I have had a few really bad experiences at other salons and this one has really made me very happy. I even travel 20+ minutes to get there. Just an FYI not all the techs speak great English so make sure you talk to Faye the salon manager if you need anything specific! read more

Polished Nail Spa - Waxing Near Me - New Paltz, New York

this is the only good nail spa in the area. i have been to almost every place and find myself coming back here. i always ask for james, he does a full set of acrylics with any design perfectly. read more

Polished Nail Spa - ask for james!! - Waxing Near Me - New Paltz, New York

We have been going to this nail salon since it opened. They do a great job, and the place is always very clean. They are careful and thorough. When my daughter had ANC done and one nail came out badly, we went back the next day and they redid the whole hand at no charge, no arguments! We truly love the service and professionalism of this salon. I would recommend this salon to everyone. We have, however, stopped using this salon because of all the extra charges...a charge for long nails? A charge to file a different shape? An extra charge to fix a nail during a manicure. It became too expensive to use in a regular basis... read more