The staff at the front desk was very welcoming and warm. Emely, my wax specialist, also made sure to make me feel comfortable.

I honestly love European wax however, I just want to know WHY they always have a cell phone out in the room up on the shelf. this is the second time and of course I don't notice until I got up. super awkward. I was told it was the business one for appointment but still don't think it's ok. read more

I went in for my first wax which was half off! Very clean and professional. I got a Brazilian and it did not hurt like crazy and my waxer was very nice and explained the process. I will be recommending to friends and going back. Very quick and easy they even gave me testers of their products. read more

Brianna is the truth! (I hope iI spelled her name correctly) that's usually what I hear from my friends back home so of course I made an appointment when I was in town. She came highly recommended by family and friends. She was nice and efficient 15mins (standard appt time) and your out and new! I highly recommend for a Brazilian. The place was clean and neat. Covid protocols in place. No temperature check at the time I was there but masks enforced and sanitizer was available. read more

European Wax Center - Front entrance - Waxing Near Me - Poughkeepsie, New York

This review is for RiLeigh! I had never had a wax before, so I was kinda skeptical. At my first visit she explained everything and put me at ease. She did a fantastic job and she takes her time to touch up areas after the wax. Aside from that, she is so much fun to talk to and I love our conversations. I've been going back ever since! I literally look forward to getting my wax just to catch up with her. Thanks for everything RiLeigh! The services I have had are full legs and armpit waxes. I've never had any any other specialist. The front desk is always kind and helpful. The place looks clean. read more

I needed my eyebrows done so I decided why not try European wax center. It's professionals, right? The lady at the front desk kindly signed me up and said since I'm new my service would be complimentary. At that point, I should've ran. Nicolette, the lady who did my eyebrows, asked me where I usually go and I said nail salons. She warned against it! "They don't know what they're doing." Yet, one of my eyebrows is absolutely thin, with hairs sticking out and the other is uneven. I asked for a cleaning! I have naturally thick beautiful brows and ended up paying.... by making a huge mistake! I told the front desk I was unhappy, and they brought out another employee to "fix it." I said no thank you, the damage is done! The brows will grow back within a few months, sure, but I will never return to European wax center. I have also told my relatives and friends to stay away. Absolutely disappointing, do yourself a favor and RUN when they offer complimentary service! You end up paying the price! read more

European Wax Center - My uneven, terrible eyebrows done by Nicolette. Right brow is extremely thin when I asked for a cleaning. - Waxing Near Me - Poughkeepsie, New York

Very deceptive organization. They have a large chauk board standing sign by the front doors that say" First wax free *" "Yes, we're sure" So I made an appointment. On my way out they asked me to pay for the service. I told her that the sign said the first wax was free. She said no. That's only for certain specific waxes. I said but the sign doesn't say that . She said yes at the very bottom. For me to read the small print on the very bottom of that chalkboard would be equivalent to getting on my hands and knees with a magnifying glass. I told her that was deceptive. She responded when I make my next appointment, they will throw in one of the areas of the body that's free with a service that I pay for. That is quite different from the sign. I will never give them my business again. I don't like dishonesty. read more

European Wax Center - Waxing Near Me - Poughkeepsie, New York

I was really reluctant to try European Wax Center even though I had heard only good things about it from relatives and friends. I had never been to a place like this before and I am quite overweight, so I was a little Reluctant. As soon as I walked through the door, however, I felt comfortable. The young ladies at the desk were very welcoming and reassuring. Alesha, my aesthetician, explained the entire procedure before beginning. She was very calm, knowledgeable and made me feel very much at ease it what could have been a very uncomfortable situation. I would definitely recommend European Wax Center in fact, I've already booked a second appointment! Thank you ladies it was a wonderful experience! read more

I understand that this isn't the cheapest salon in town, but the prices are still reasonable, it's spotlessly clean, and the service is impeccable. I wouldn't go anywhere else. (Men's ear and nose waxing) read more

Rileigh is amazing!! I always have an amazing experience with her! She is great at what she does! The waxing process was quick and virtually painless, and the results were flawless. I highly recommend Rileigh's services to anyone looking for expert waxing. read more

I hate to write a bad review however I have to since this is the second time this has happened. I always go to EWC for Brazilians and brows. Today I got my eyebrows done after growing them out for three months. When I left I noticed the waxer had cut off the ends of my eyebrows making them super short. This is not a waxer I usually go to but I figure when your paying over $20 for an eyebrow wax that they would know better than to cut off the ends of your brows. This has happened on one other occasion where a chunk of one eyebrow was taken out (again not by my regular waxer). read more

European Wax Center - Waxing Near Me - Poughkeepsie, New York

Had a great waxing with Kelly at European Wax Center. Had nose done, and eyebrows. I had done some bad trimming on my own for my eyebrows, and one was visibly shorter than the other. Somehow Kelly managed to make them look the same without shortening the other. Don't know how she did that - but I'm impressed! Will definitely be back when I am in town. Friendly staff, clean facilities. read more

Chelsea does such a great job at my full bikinis ever since I started seeing her. She's very nice and professional.

I came here last week for my first Brazilian wax which is a intimate thing and can be scary especially if it's your first and not knowing what to expect. I went with Nicole which I am so happy about because she made me feel so comfortable and she was amazing the entire time and talked me through everything. I recommend going to her for any service and I already booked my next session with her!!! 10/10 I left so happy and feeling confident within myself. read more

One thing that I like with EWC is that they work very fast. Waxing can be a painful experience, so when a specialist is working swiftly it makes the whole experience slightly more bearable. This location is very nice and clean. The staff and wax specialists are always friendly and accommodating. They are also very personable which adds comfort. I have visited this location many times and have had a different wax specialist for each visit. I would recommend this place to someone. The only suggestion that I have would be to give clients more privacy if the client needs to disrobe. read more

It's been a little over a year since I started going to EWC and I had my 1st Brazilian with Melissa. She is so easy and comfortable. Very personable, professional, thorough and informative. I mistakenly went to another person on one of my visits. bc my schedule didn't work to fit Melissa's availability....the other woman did just fine but it wasn't the same. I rather wait and schedule with Melissa. She's my go to every time. I go in, we chit chat while she works...there's a rhythm/flow. *NO wax left behind *NO hair left behind If for some reason she's not working there anymore in the future, I'm screwed, lol read more

This was my first experience getting a Brazilian and it wasn't the best. First off I had Stephanie nice girl I think but she didn't talk at all during my appointment or explain anything. Wasn't personable with such a personal thing happening. Now for the actually work at first glance everything looks fine but really taking a good look she left hair behind when I thought a Brazilian was supposed to remove everything and beside her leaving hair behind she also left wax, so now I'm home pulling wax off kinda painfully. I was so excited about this but that kinda ruined my experience and I'm a little upset that I'll have to go get this fixed and pay more for something that should've been done right the first time. Other than that I recommend The EWC just go for someone else. Wish I would've taken a picture of the giant piece of wax I pulled off. Being all sticky isn't fun read more

I've been getting Brazilians since I was 17 and never had an issue before today. This was my second time getting waxed here. The first time was fine, this time not at all. The woman waxing me left five (I'm not even kidding) stray hairs on my bikini line because it was "considered the thigh area and would be an extra charge." I'm going to attach a photo because I can not believe how cheap a company has to be to leave five hairs because it's out of "the two finger zone". I was absolutely disgusted. When I stated I wouldn't be returning and I explained why and they offered no help. This was after their computers weren't working, I had to wait ten minutes to check in because the staff was chatting about schedules, and then this. Do yourself a favor and go to a family owned establishment. I only went here because it was convenient from work. If you are close to new paltz, lush salon does a great Brazilian. EWC left me feeling extremely upset. And to think I was going to recommend them to the rest of my sorority read more

European Wax Center - Example of the five stray hairs left.. because I obviously needed to spend a lot more money for the rest of my thigh right? Terrible - Waxing Near Me - Poughkeepsie, New York

I had some time before work and decide to check out this place, I'd never heard or or seen before. I even told them that I usually get my eyebrows threaded but it's hard to find places these days (corona virus!) and when I used to get them waxed my eyebrows didn't even look like distant cousins let alone looked like they belonged in the same face! So I've been getting great results threading for years. But I figured since they charged a lot for waxing and it looked like more of a fancy place I'd try waxing again! Their first wax is free, which is cool. But here's where I had a problem... if she put wax under my eyebrows once she did it at least 7x...each!!!Directly above my eyelids, below my orbital bones are RAW and still red! It's been 24 hours almost to the minute! If I squint my eyes or close them tight, they hurt... if I touch them, they hurt! She even said "oh no" at one point and had gotten quite a bit of wax in my hair near my temple and said "it was the second time this week"! With how many times she pulled wax off me there was still hairs I had to tell her about and suggested tweezing but she put more wax on. She even said she couldn't see the hairs I was talking about "with her shield on". (In my head I'm thinking... you couldn't see this whole time? Eyebrow hairs are small, get ya some glasses, girl) I'm not saying don't go there, just that the space between my eyelids and eyebrows hurt a lot. I'm saying make sure they don't re-wax the same spot 40x and also don't let them bring the wax so far down, I didn't have hair that far down to almost my eyelid. read more

European Wax Center - Redness between eyelids and orbital bone. And swollen orbital bone! - Waxing Near Me - Poughkeepsie, New York

Staff was friendly and knowledgeable. I really like the environment inside, it's clean and comfortable

Dariel was great! Highly recommend. So friendly and efficient. 10/10 will request Dariel again!

This place seems to be a real mixed bag. I can be difficult to wax, I have sensitive skin and coarse hair (a winning combo, I know!). So while I certainly will not fault an esthetician for failing to remove every single hair, at least remove all the wax! I purchased a package deal, which is a great price, but won't be using the last one as I'm simply tired of the mixed results, even when I go to the same esthetician each time. Everyone is friendly, scheduling is relatively easy, but I do feel rushed every time. read more

Went to European wax center this past weekend with a friend . We both went to get our under arms waxed as a gateway into waxing because we were both nervous being it our first time getting waxed . I scheduled my appointment with k'asha and I was so pleasantly pleased . I told her all of my concerns about waxing , I asked tons of questions before and during the process . K'asha made me feel so comfortable about the whole process and made so relaxed . She was professional and understanding I appreciated her patience and her information she was giving me . I ended up loving the experience and I'm for sure making k'asha my regular waxer she even gave me some free samples (but the lady behind the counter forgot to give them to me , didn't realize until I got home ) If your a first time customer you get your under arms , brow or Bikini line waxed for free , which made my wax free !! It was a great surprise ! Definitely a great sales tactic and so many people should try this place . You're getting your first wax free ! What do you have to lose ? Overall it was a great experience I'm recommending everyone in my life to go . I'm in an upcoming wedding and I'm making sure all of the ladies come here ! Thank you so much for a great experience !!! read more

Lindsay was my aesthetician. She was courteous and The experience felt very rushed due to her back-to-back appointments booked. On the positive front, she didn't make me feel awkward for screaming like a little baby. Her personality was very nice. The wax used is strip less so it's a lot gentler than the other places. The wax isn't too hot and after the Initial shock, the stinging went away. Waxing is never a fun experience and she made it as tolerable as one could expect or imagine. About half inch above my bikini cut, I asked her if she could take off about an inch of hair. She said no bc it was my stomach. THIS is your stomach. ... okay. I have been waxed before, and as its literally maybe 4 pieces of hair, it's never been an issue about getting it taken off, but apparently she had to be adamant about it being a different body part bc it is half inch away. Perhaps it is company policy. I'm glad that I'm not going to a beach or a photo shoot bc a lot of hair was left. I understand the hair growth rate when first getting waxed, AND that's why aestheticians take their time w a virgin wax knowing you may need to repeat an area to get parts off, especially somewhere as crucial as a bikini line. Aside from the tiny short hairs and the growth rate issue, there are areas that weren't done thoroughly that should have been repeated but were not. The establishment is clean and sanitary, but the point of a wax is to remove hair. If that's not accomplished, then what service did I just pay for? read more

I usually never have a problem when I get my eye brows waxed although this time I have acne WELTS all around my eyes/eyebrows!! Not sure if the tech even used sterile popsicle sticks, tweezers, brushes, eye brow pencil or even clean wax but I am UPSET to say the least! read more

I'm super happy with the Brazilian wax I got today from Mia! I've been getting waxed for years but recently moved to this area and needed to find a new place. Mia explained everything she was doing and went over the products used. They use hard wax which is something I've never used but I'm so happy with the result. I already feel a difference for my skin which is awesome because I'm sick of my skin looking irritated after each wax. I ended up purchasing a year's worth of waxes. I highly recommend this place. They have a great atmosphere and talented, friendly staff. read more

I've been getting waxed by K'asha for Over 2 1/2 years..she was probably the best girl up in there. I will only give this place 5 stars because of her. read more

brianna does my brazilian/full bikini and she's great!! super sweet and easy going and everyone who works at the desk has made me feel very welcome read more

Got an appointment same day for a Brazilian service. My skincare therapist, Shaniqua, is amazing. I had not gotten waxed in a year through pregnancy and was nervous it would be painful but she made the appointment go smoothly, was so professional and did a great job. I will ask for her again next time I come in! read more

European Wax Center - Shaniqua Townsend, Esthetician, wax extraordinaire! - Waxing Near Me - Poughkeepsie, New York

This place is so clean and bright it'll make your experience a lot better. I go with Lindsay and let me tell you, I was terrified to get my first Brazilian because of #1 the pain and #2 another person looking where the sun don't shine!! But she made me feel comfortable and kept the conversation going (which always helps). Ever since my first experience I have always went with Lindsay and she remembers our prior conversation which always makes me feel good! read more

Had my first Brazilian experience today and I wouldn't ever go anywhere else Brianna is by far the best!! She makes you feel super comfortable talked you threw everything! Great experience highly recommend this place read more

I've always gone to a different EWC and my first experience at the Poughkeepsie location was fantastic! Kelsey was so sweet, quick, thorough, and easy to talk to. It made the Brazilian fly by. Definitely recommend getting waxed by Kelsey! read more

So unfortunately I was only able to go here twice due to moving away but my experience both times were great. Everyone was very friendly and informative. My water was Mia and I highly suggest her! She was very smooth and made me so comfortable. She is a great conversationalist and keeps you busy talking so you don't even realize you're getting waxed. In the past I've had some waxers who have left hair but she did not miss one hair at all. Like I said I highly suggest her as a waxer and wish her the best! read more

I made a last minute appointment and ended up running late. However, when I arrived everyone was still polite and welcoming. I felt awful that I inconvenienced Brianna, but she still was extremely polite and welcoming. She took her time to make me feel comfortable and cover protocol. My bikini wax with her was 100x better than the wax I received at another EWC location, especially given the shortened appointment time due to my lateness. I strongly recommend her and will be returning in the future for sure! read more

I am a pass member for Brazilian waxes, but this was my first time at this location. K'asha L. Was phenomenal! Very friendly and informative. She is the reason I decided to make this location my go to for my regular appointments. Not that I have had issues at the other location I've tried (1 other) ... so far both are great. Everyone is very friendly and the wait was less than 10 mins at both locations. I will be coming here for years to come read more

Went and received a Brazilian wax, I go home the first day and I still have wax and powder in places. She stated that the little hairs were hard to take out which I completely understood the next day I'm checking again and there is huge patches of hair that are waxable. Very disappointed. Will not be going back to shaniqua. read more

After a horrible waxing experience at my local facility, I decided to give EWC a try one weekend. OMG! Talk about a night and day experience!! I got a Brazilian, which was as close to pain free as I've ever experienced. Tori made it look so EASY! It was insane. I was so impressed by her skills and professionalism, that I purchased a pre-paid package of 10 (all this despite the fact that this particular location is over an hour away from me)! LOL!! Now that's what you call amazing service when one is willing to drive an hour to get to you! See you guys tomorrow! :) read more

I had my FIRST Brazilian with Nykyra yesterday ! Let me tell you something... SHE IS EFFIN AMAZING !!!! She made me feel comfortable, we talked the whole time, she did a wonderful job of educating me moving forward ! I will NEVER EVER shave again in my life !!! #goodbyerazors #hellogorgeous ! Also, to the woman at the front desk I want to say Jeanine.. THANK YOU. Thank you for being funny, thank you for being so polite and professional ! See you in a few weeks ! read more

It was a pretty good first experience if anything I was a little upset to find that my request for a Brazilian was full hair removal wasn't completely fulfilled I still had a few patches of hair left when I got home. Overal nice place I would definitely come back. read more

When I arrived, they took my temperature which read 99 degrees. The woman claimed that I had a fever. 99 is NOT a fever. I informed the woman that it was a hot day (It was 95 degrees out) and they had the customers waiting outside to check in while they were in the AC. Of course, everyone's temperature might read a tad higher than normal because of the weather and the fact that we have to wear masks. However, 99 degrees is still not a fever and is normal. The woman got very snarky with me and had an attitude and said, "I wear a mask all day too." Yes, but you're still inside with the AC on not standing outside with the sun beaming on you. I left and returned approximately seven minutes later. The woman took my temperature again and--surprisingly my "fever" was gone. I never had a fever, and if I did, why would it be gone in seven minutes? Why even bother being open if you're going to turn all of your customers away and claim they have a "fever". I witnessed four women after me got turned away for the same thing. Supposedly having a "fever". Just ridiculous. My appointment was at 5:15 and I didn't get waxed until 5:45. EDIT: No one is saying not to abide by what the CDC says. Your employees aren't doctors. Maybe inform them on what a "fever" actually is. Doesn't excuse your receptionist being very rude towards me. read more