Sorry to say my last experience with Sterling was less than satisfactory. The quality of the…read morerepairs has gone downhill in the last few years. I left a piece to be repaired and got it back in worse condition than I left it. I had to leave it again to be fixed the right way. When I picked it up the second time, the sales person was condescending and made me feel like it did not understand the nature of the repair, however, I knew exactly what I was talking about. She just did not want to admit that the poor quality repair was their mistake. Sterling has always in the past been known for quality repairs, however, this time they missed the mark and I don't know that I will trust them again.

Bought a pendant & chain here, high quality sterling silver and nice options. The tall girl who…read morehelped me always looks like she is being held captive. She costantly looks miserable and never smiles, no small talk ... whenever I shop there I get stuck with her and I wish I had the confidence to ask to switch sales people, because she makes shopping feel like a chore! I've gone in before and wanted to purchase but she was the one who helped me/belittled me over stones, so I left without making a purchase. I went back a few weeks later to get the jewelry I wanted and I got stuck with her again!! Didn't purchase. Great stock/options but need better sales people who seem like they want to help you.

Alex my store clerk was exceptional, accommodating, welcoming, warm and so courteous. It's…read moredifficult as a senior citizen to receive non- judgmental customer service these days but Turgeon Jewelrs delivered. I'm thrilled with how clean the got my existing Jewelry, took in my diamond ring for resizing and I even purchased a " Revilla" necklace here too! I will definitely be a loyal customer and appreciate their excellence!

I knew nothing about ring resizing and didn't even really know where to begin, but I read a few…read morereviews and decided to trust Turgeon Jewelers. After a proper sizing I was shocked to see how much my finger has changed in 15 years. I was given a pickup date a week out and received a call a few days later letting me know my rings were ready. After a year of being unable to wear them, it's so great to have them back where they belong, and in such pristine, like-new condition. I'm very happy with the great job and surprisingly low price.

This place is the best. Errol and his associates could not be more friendly and accommodating. They…read moreare kind people and great business owners. They were specific about what I was looking for did the analysis of the repair and we're able to do it right on the site while I waited. And on top of that - very nice people. I would recommend recommend anybody to this business if you were looking for jewelry repair. Thank you Errol for your great customer service and workmanship.

From the owner: Kelly's Place is a jewelry repair workshop that also offers Notary services. We are certified to…read morehandle real estate documents, immigration documents, and loan documents. Stop by Kelly's Place for a free cup of coffee and excellent service from multiple businesses. Call 860-206-0913 to make an appointment.

M wife and I had to have our wedding rings reworked and the work performed here is amazing. The…read moreprice was quite reasonable. Highly recommend this jeweler.

Super helpful young woman stepped up and did a great job when I had a key fob that needed the…read moretiniest screw imaginable to hold it together. She also replaced my watch battery expertly and at reasonable cost. I will recommend this jeweler to anyone who asks. I'm very pleased that I live literally minutes away when some customers are driving some distance to do business with this truly professional jeweler. Two thumbs up!

Excellent customer service at the East Hartford location! Everyone makes you feel welcome as soon…read moreas you walk through the door. They were knowledgeable,honest,and completely transparent with their valuations. I didn't feel pressured at all, and I walked away very pleased. The selection in the store was also very impressive. I will definitely be back!

Pro: I was greeted by a nice woman. Other than that, this place is not for me. It's very dark…read moremaking it hard to see anything in the display cases. No one offered to turn on a light. There are piles of stuff everywhere. It didn't give me a good feeling to be here.

I have done business with Dynasty for 25 years. I have always been pleased and is the only jewelry…read morestore I feel comfortable with and can trust.

A very nice jewelry store on the main drag in Berlin…read more It's pretty large as far as locally-owned jewelry stores go, with an apparently wide selection. I was here for a ring resizing, so I wasn't exactly doing much "shopping around." But the guy at the counter was very nice. He took the time to make sure we got the size right, and performed the work in just a few days. I'm sure they'd cover most any jewelry repair and adjustment needs. Support a local business too! :)

I recently worked with Dan to buy a tennis bracelet for my wife's 50th birthday. From start to…read morefinish, Dan was a consummate professional. His knowledge of gems and how the industry works was impressive, which was important to me since I hadn't made a jewelry purchase in some time and there are a lot of variables to consider. Dan was very easy to work with and I would undoubtedly work with him again in the future. Highly recommended.

Dan is the best. I asked him to give my engagement ring a new setting and challenged him to find…read moretwo rare cut diamonds to add as accents. I didn't realize how difficult this task would be. Dan took on the challenge and really delivered. He found stunning diamonds that fit the design we created. With the new setting, the ring exceeds my expectations. It's really beautiful! And throughout the process, even though it took longer than expected (totally understandable), he kept me in the loop and I felt I could trust him the entire time. He has great customer service and a passion for what he does! I would highly recommend him to friends and family.

Excellent work with both jewelry design and repair. Armand is a pleasure to work with.read more

Armen did a wonderful job creating our custom engagement ring. We met several times and I was able…read moreto communicate my vision to him. The final ring itself is gorgeous and extremely high quality. A really great experience! Thank you Armen!

Find a reputable jeweler elsewhere. Michael is awful to work with and the craftsmanship on repair…read morework is horrendous. My wedding band was "fixed" and the two rings were soldered together off center. Michael is clearly only interested in customers who want to buy something new, from his available inventory. My advice is to go elsewhere,

The most upsetting experience I have ever had with a jewelry store. I ordered a wedding band for…read moremy fiancé that was time sensitive and was told it would be all set. Supposedly I was called (no call no message to be seen) to let me know there was an issue. The remedy for this was to give me the wrong band for the wedding and then return it to get the right one after. Totally unacceptable to not follow up with a customer if you didn't hear back from them especially one that paid a deposit already. Knowing there was a time crunch to just leave it hanging was very poor business practice. DO NOT RECOMMEND!