Do not walk RUN from this place. The sketchy billing practice of this business is just that,…read moresketchy. The procedure we had schedule was multiple parts, the 1st step with off without a hitch. It ran exactly as expected, our insurance was given a pre authorization and we paid what was expected as our portion. Awesome, this was like every other dental procedure we have ever had (7 kids, already been through 2 sets of wisdom tooth extractions). They did this or the extraction, a $700 procedure, we paid our portion and it was good. Fast forward almost a year later it was time for the implantation portion. Didn't think anything of it, we had a scan for the procedure a few months before the actual surgery, we were not told anything about billing, we assumed it was going to be handled like the 1st surgery. Boy were we wrong, when we got the office we were required to pay for the procedure IN FULL!! Even though we have dental insurance, not only do we have dental insurance but it's one of the best plans available! I actually called my insurance while I was waiting and was told that even they recommend submitting a preauthorization so there are no surprises, obviously this office just wants to take the money, collect interest on it until they have to refund it. Even the insurance company was as thrown by this shady business practice as I was. Needless to say with 4 girls coming up needing their wisdom teeth taken out, I can guarantee where we will NOT be coming!

I am giving Oral & Maxillofacial Surgery a 5 or even more, if I could, because my experience with…read morethem was excellent. I was not referred to them, but came to them via a phone call. My tooth pain was extreme to the point that I could not stand it. My family dentist for about 50 years said that they might see me in a week or so, so I called OMS group. They accepted my call and Dr. Zuck agreed to see me that afternoon. He and his nurse(I believe Becky) were sensitive to my problem and pain and after respectful discussion, Dr. Zuck agreed to remove 2 teeth that same afternoon. I can only say that they were both sensitive and professionally respectful to my pain and situation. The follow-up after my surgery was top notch and they were not in a hurry. The discussion following surgery, to make sure I was comfortable, helped me alot. With this in mind, I cannot say enough to recommend them and their clinic to anyone in need of oral surgery. Some people may not have had the experience I had, but my experience was top notch......

Today, I experienced something at your clinic I had never experienced before…read more While doing the initial intake interview, Hannah (dental hygienist) implied that if I exercise my right as a patient to refuse the recommended treatments such as cleaning cadence and dental procedures, I would not be a good fit for the clinic. I was trying to be as honest with her about the fact that I don't get more than one cleaning per year and that at times I may assume the risk of avoiding certain procedures that I can't afford. She continued to interrupt me and talk over me. She walked out to consult with the dentist and said that he would come at some point to discuss after the initial exam. She continued to imply that patients who don't follow your recommendations would not fit your clinic. At this point I decided to leave to avoid being charged for the exam and the doctor's conversation to follow if in the end I would still be "fired" as a new patient. It is unfortunate that in order to have a patient-provider relationship with your clinic, I have to sacrifice my right to choose whether I follow your recommendations or not.

Great staff. Friendly and welcoming…read more Outstanding and personal care. Warm and inviting process all the way around.

Oscar is a super assistant. Great personality and attitude - will go far in his career. He worked…read morewith Dr Banetjea for crown prep today. Was my 2nd appointment at this office and was a pleasant experience, considering I hate going to the dentist.

Best place to go from start to finish. from the time they started till we got to the end made me…read morefeel good and my final dentures look good and feel great. Can not say enough about how they took care of my needs ri get me going back in the right direction.

The staff is not only very knowledgeable, but very pleasant. It made my surgery experience much…read moreeasier. Would definitely recommend. Dr. Ridenour is fantastic.

From the owner: Contact Us For More Informationread more

I recently had to have oral surgery due to a complication with a crown…read more It was something I was not looking forward to. Dr. Jumes and his staff did an amazing job. I did not feel a thing and had excellent results. My dentist was able to fit the new crown after the surgery without a problem. "Woohoo! As good as it gets!" was the best description of my experience at their offices - and I have heard from my old neighbor that she had the same great experience. He's the best!

This is the second time they have helped ,e out in an emergency, I cannot express how grateful I am…read morefor them and the services they provided me! They are professional, knowledgeable, courteous and if I could leave them more stars I would! THANK YOU!!

Wisdom tooth extraction took less than 5 minutes, less than 30 if you count the consultation and…read morewaiting for anesthesia to kick in. And pretty painless- I think I had more pain from a hang nail

I would like to extend my heartfelt gratitude to Dr. Hallas and the whole staff at Bay Lakes Center…read morefor Complex Dentistry. This may be a bit late in coming as my extensive, customized dental work was done in the summer of 2016. However, that being said, maybe it is perfect timing to say I am just as happy today as when the work was completed. I recommend Dr. Hallas to anyone in need of dental care, his professionalism is outstanding, the whole staff is very welcoming/friendly, and then if it can't get any better, the appointments are always on time :) Thank you so much Dr. Hallas, I am forever grateful. Jill Hyer

Personable staff and extremely knowledgeable. They strive…read morefor a treatment plan which focuses on customer satisfaction and aesthetic appeal. Drs. Lasnoski and Hallas continue their education and skills development and encourage their staff members to do the same. Digital imaging assists in the process of determining course of action. The lab is located onsite - technicians are dedicated to executing the best products possible. This lends to a swift execution and fulfillment of treatment. I'm pleased with the outcome and recommend Bay Lakes Center for Complex Dentistry.

Huge Thanks to the entire team at Lakeview Dental in Manitowoc WI. You made having a toothache…read morebearable. I look forward to having a great relationship with his office in the future!! Dr. Sabel is a friend to the Veteran.

From the owner: We strive to provide exceptional, comprehensive dental care to our patients, family and friends in…read morea warm and caring environment; educating and encouraging them toward a state of optimal oral health with trust and compassion. We commit to be a supportive partner to each patient in achieving a lifetime of healthy, natural teeth by providing the highest standard of dental service with affordability and value.

Will not be back to this office. Disappointing front desk service. I can't even begin to discuss my…read morefrustration. Not to mention some of the employees here really reinforce why you lose faith in people...

I've been a patient here for 30+ years and EVERY time I come in, every single person I encounter is…read morepleasant and so very helpful. Dr Farrow has gone above and beyond in treating me in emergency situations ~ from coming in late at night to a weekend. This practice makes my hatred of dentists all but disappear!

The care was really great. Very attentive staff and Dr. Smith was very reassuring and calming. He…read moreworked quickly and effectively. I had an extraction so I was quite apprehensive. No reason to be.

Had a fused second lower right molar pulled 2-3 years ago. My dentist recommended I consult oral…read moresurgery because it was ankylosed (fused roots) and could result in an alveolar fracture or broken roots that would need to be ground/cut away. Both things happened here. Instead of bisecting the molar, she just reefed with all of her might until it went kersnap. I went back a few days later with severe pain, and the nurse patronized me for not properly brushing the gingiva over the fractured jaw. Dr. Schuh proceeded to dig out all the fractured bone fragments without a nerve block, repacked, and sent me on my way -- no pain control, nothing I wouldn't trust these hacks to pull cadaver teeth. DO NOT get extractions here or risk what I went through!