We had 2 flats on I-44 in the pouring rain! These guys helped us problem solve, recommended a tow…read moreservice that was amazing and even sent 2nd truck to transport all of us. They searched for 2 matching tires, got them changed and even checked the under carriage of the car. We were done with the whole ordeal in 2 hours. Angels in earth!!! Thank you

Note: Originally a google review that I am sharing in other places because they want to remove my…read morereview. Update: I received a phone call about this review and the owner explained to me that it's very unfair that I am able to leave a review about how their estimate came in significantly higher than everyone else and that he would try to remove this review. The explanation for the markups and excessive parts-cannon behavior was that I had a Chevrolet vehicle and the quote was over the phone with someone other than the main phone guy. An engine job on this vehicle is approximately 18-22 hours of work as per industry standards, and at their stated hourly rate (~$125/hr) they priced the job with 33.3 hours of labor, which is overly liberal. The engine itself was marked up more than any of the other quotes, drastically so. There were also charges for services that one would assume would be included, such as preliminary diagnostics and ECM tuning following work. It was explained to me that they should have turned me away on the phone instead of providing me a quote without seeing the vehicle, which every single other shop was able to do in a reasonable manner. I have stated nothing fallacious or libelous in my review, but the owner was clearly upset that I was "badmouthing" and chose to "hurt their business" despite not going with them, apparently you are only able to share pricing information with the public after you pay way too much for service. I attempted to end things cordially but it didn't seem as though this was mutual. As a note, I have not paid them a single cent and am only reviewing: A: Their ability to provide a quote for my vehicle as all 9 other shops have. B: Their ability to receive criticism. I rate them a 1/5 stars on both accounts. I hope I do not have any contact with this business in the future. ________ Ran quotes for engine replacement at a total of 10 shops including a dealership. Advanced Car Care Center came in drastically higher than all the other independent shops, 40% more than the second highest quote, 78% higher than the lowest quote. They came in costing MORE THAN THE DEALERSHIP! I would recommend picking almost any other shop as the data is showing that their quotes are so bad that I felt it would be irresponsible for me not to share this information. Caveat emptor.

great place honest, I picked them because if name no regrets. Pick these guys and feel good about…read moreyour decision. My wife was quoted 1400 they did it for 300.

This is an excellent company! I was scared at first because I orginally found them on Craigslist…read more But once I contacted them, I immediately knew that they very knowledgeable. I sent up a time when the mechanic could come to me and he turned a $800 Midas bill into a $300 bill. The mechanic was very nice and polite and explained what he had to do. I will definitely recommend them to my friends. I'm so thankful I have found a trustworthy mechanic that is also reasonably priced.

came out an replaced water pump on my truck. Was very quick knew what they were doing. Great prices!read more

From the owner: Advance Roadside Service is a dedicated provider of heavy duty roadside assistance and mobile…read moremechanic solutions throughout Springfield, St. Robert, Osage Beach, and surrounding Missouri communities. Built on hands-on experience and a commitment to reliability, the company focuses on delivering fast, efficient roadside assistance that keeps commercial vehicles operating safely and consistently.

This is the best place I've ever been to service my truck! Michelle has excellent professionalism…read moreand customer service! I am throughly impressed! I was highly satisfied with the repair! Andy's knowledge and skills were too notch! I definitely recommend this establishment to any truck driver! - GFXI owner operator

I go out of my way to get service here.they are quick and friendly. They also have really fair…read morepricing.

I went to this establishment with new 33" tires and was fully intent on buying a suspension lift…read morefollowing placement on my truck. I just wanted to see if they could place the tires (which were already mounted on wheels) on my truck. The older man came out and told me "those tires will NEVER fit on this truck. You're best off trying to get your money back for these wheels and tires." He barely even looked. I asked him if there were any lifts available for my older Ford Expedition (which I intended on acquiring anyway). He quickly looked and then proceeded to tell me that there is NO lift for this truck. I felt like I was dismissed. Maybe he thought that, because I was in an older inexpensive car, his time was too valuable for me. What he doesn't understand is that this truck was a farm truck that I was getting ready, and I have several other vehicles that I was interested in making additions to. I went to wal mart and they put the wheels/tires on with no problems at installation or thereafter. The lift kit just arrived and is being installed in Springfield. I will never go to this establishment again. I'll take all my business down south.

These guys have no idea what they are doing. They sell products that they do not know how to…read moreinstall, that they do not understand how they work and do not know options or add ons available for them. If you CAN understand Elmer Fudd at the front desk, good luck getting any info from him. They throw their hands up in the air at any issue that arises and the book doesn't explain. After half a day of trying to find a vibration in my front end, they drove it around front and said "I don't know" the second I got home, I pulled the front drive shaft and problem found. They sell an indexing ring that JH didn't know anything about. At that time, I also noticed that they didn't grease half of the new control arms or the new tie rod. They didn't measure ride height before they installed the lift so my truck was squatting. They didn't know they sold a 4" block option. You will have to call them at least three times to remind them to order the parts you needed in the first place, because twice isn't enough and they don't stock anything in the "shop." Oh, and the alignment place they use is the same thing. My toe was out one degree and six months and a dozen phone calls later, they still won't make anything right.

Macy, at the front desk was very helpful and accommodating with the payment process. They also got…read moreback to me quickly about what exactly was wrong with my car and walked me through it.

In 2023, I was given a $500 estimate for repairs to my SUV which was estimated to take 7-10…read morebusiness days. Since I had not heard from them; I called them on the 12th day for an update on repairs. The owner said the delay was due to waiting for manufacturers OEM parts. They had kept my car for 31 days. The final bill was slightly over $1200. The owner, Jeff, said it was due to a current price increase for parts. I was not notified for either the time delay OR this outrageous increase prior to picking up my car. This is this most non-professional auto business I have ever dealt with. I will NEVER use this business again!

My daughter got a flat this evening and unfortunately small cars no longer come with spares - so we…read morecalled roadside assistance and they assured us affordable towing would be there in 50-70 minutes. At the hour mark I called affordable to check in - they said the previous tow was taking a bit longer than expected so it would be another 20 minutes. Half an hour passes and I call but the driver had taken a wrong turn and would be there in five minutes After waiting over two hours we called another tow company that was there in five minutes Avoid affordable towing unless you have hours of your life to waste

They brought in my 1994 Chevy G30 full sized van to have transmission work done in July of 2017 and…read moretheir incompetent mechanics tore up my motor. Now they are out of business and my van is no longer available on any of their properties. This is how they treat former employees .