BUYER, RENTER, AND SELLER, BEWARE!!! They will make promises that they do not keep, they do not fix things, they neglect their rental properties, cut corners and personally Ive never heard anyone from Ponce Inlet say anything but negative comments about them. We have spoken to employees who have left the company who told us that they left because of the corruption that goes on there. They capitalize on the town's name and reputation. We rented from them in 2012. During the only walk through we had, we were concerned about the condition of the furniture as it was dangerously damaged. We were told that we would have to throw the stuff away ourselves because they were, "short staffed in the rental department." We thought we were getting a good deal at $1250 a month for three bedrooms and 3 bathrooms, across from the beach, even though they counted a room behind the garage, without windows as a bedroom. We were rushed to make a decision as we were told that two other families were interested and ready to take it without a walk through. Looking back, it was really naive of us to believe them but we were desperate as my grandfather who had lived in Ponce for over 25 years was sick and we wanted to be near him. I grew up here and wanted my children to have the same experience that I did. We moved from up north to Ponce because of its beautiful beach and supposed law against renters being able to rent by the week or month, something that is definitely not followed. Ponce Inlet Realty then blamed us 3 years later when we moved out because they made us get rid of our dog who they knew about as there was a pet deposit for him. A, "snow bird," who was renting a place nearby questioned the rescued dog's breed, claiming that he was part pit bull and she felt unsafe with that breed of dog. He was actually a mix breed and the sweetest dog but Ponce Inlet Realty claimed it was not legal to own that kind of dog in Ponce. The renters before us had two dogs who ruined all the furniture and scratched floors and doors. We took dated pictures on our own because they did not. We ended up sending the owner a letter with the pictures as they lied to him and said that we had just got a dog a few months prior and never told them.
We told him that we were instructed to throw out the damaged furniture because they locked up all the stuff that the owner wanted. They took our security deposit and pet deposit even though we had to get rid of our dog and left the place cleaner than it was when we moved in. We moved out and now live in Ponce Inlet and have heard horror stories from buyers, sellers, and renters. We got a personal apology from the employee who said she quit because she felt so bad about, "being forced to treat us the way she did," because she knew, "it was wrong but needed the job."
I still have her email. We have since noticed that a couple who started out at Ponce Inlet Realty have their own Buisness in Ponce Inlet and most of the locals use them when selling their homes because they are fair and do not capitalize on the town's name or beauty. It's a shame that they haven't lost their licenses after the way they treat people, families, pets. and their own employees. Most residents know not to use them. Still, a few newbies keep them In Buisness as I just saw another sign of theirs. Heed my warning but of course use whoever you want to sell, buy, and rent. We have had no issues in the last six years with where we live and our landlord.
I feel like they used us as scapegoats when they didn't take care of the property as they were contractually obligated to do. BE CAUTIOUS... We continue to hear horror stories about them. I'm sure this review will disappear soon, if it's even posted. They continue to get away with the things they do so there must be a reason for it. read more
