I am leaving this review to warn others and document my experience with this company in detail, as…read moreI believe there are significant issues with their business practices that prospective renters should be aware of. **Communication & Responsiveness** Throughout the entire process, communication was virtually nonexistent. Neither Diego nor Brock responded consistently to phone calls, text messages, or emails. There was no proactive outreach, no status updates, and no acknowledgment that inquiries were even received. Clients are left entirely in the dark. **Application Process & Transparency** After submitting a completed application and paying all associated fees, the listing was quietly removed with no explanation or communication. We were told we were the only applicants. However, we were later informed that another applicant had "out-scored" us based on an internal scoring system that is never disclosed to applicants. I find it difficult to believe that a competing applicant was able to tour, apply, and be fully approved within a window of roughly 3.5 hours (between 6:00 PM and 9:30 AM). The fees collected are non-refundable regardless of outcome. **Management & Accountability** When we visited the office in person, Brock assured us we would receive an update by end of day. When we followed up the next morning, he stated it was "not his department" and transferred us to voicemail -- this from someone who is listed as an owner of the business. The lack of accountability and dismissive attitude toward paying clients is unacceptable. **Landlord Relations** Perhaps most concerning was a conversation we had directly with the property owners, who shared that they had been waiting months to fill their rental and were on the verge of listing the home for sale -- completely unaware that any interested applicants existed. This suggests a serious disconnect between this company and the landlords it claims to represent. A review of the property's Zillow rental history appears to support a pattern: the listing cycles on and off the market repeatedly, fees are collected, applicants are told another party was selected, and the property is relisted weeks later with claims that the prior placement fell through. **Final Note** I would strongly encourage anyone considering this company to first review their Better Business Bureau profile. Based on the pattern of responses to negative reviews -- typically directing complainants to contact a specific staff member or call the office, with no actual resolution -- I expect a similar response here. Based on our experience, I would not anticipate that contact to lead anywhere productive. This review is submitted in good faith to help others make an informed decision.

I hired Sun Pro Realty and Property Management to find renters for my 3 bedroom town house. After 7…read moremonths and no contract, I fired them. All I heard from them was excuses and numerous requests for me to lower the rent. I was asking the market rental rate. Their advertising was WEAK, I had to ask them to put up a sign and when they did, it was a cheap wire frame sign that the HOA had me remove. Their website presence was horrible and they are not responsive. They posted the wrong pictures, then took weeks to correct it. My sliding screen door was ripped sometime during the showings, I asked them to repair it and they blew me off. I hired a new property manager and had renters within 1 month.

Chris at Roy & Company went above and beyond in making sure I completely understood the buying…read moreprocess with their market driven data, which I appreciate, making the transaction a breeze! I would highly recommend the skilled professionals at Roy & Company!

From the owner: Buying or selling a home in Volusia County? Let us turn your real estate goals into reality. Reach…read moreout today to connect with one of our local experts!

Great guy and company! He will do all he can to find you exactly what you need in your price range…read more Highly recommended

I recently had the good fortune to become acquainted with Matthew McLean of Shoreline Realty in…read moreDaytona Beach after observing his excellent service involving the sale of a neighbor's beachside Daytona Beach home. When I decided to put my own house on the market a few months ago, I remembered Shoreline Realty from the name on the side of Matthew's pick-up truck, looked him up, and reached out. We met at my home soon after to get acquainted, have Matthew get a look at the house, and voice our thoughts on appropriate updates/repairs, the asking price, for getting it on the market, etc. With Matthew's guidance and assistance in facilitating preparations, the house was listed on April 20th, had six showings, and had two solid offers within a week. In the interim, I've come to know Matthew as a high-energy person of integrity, with a wealth of local knowledge and resources who grew up in the area and is finely tuned to the local real estate markets. He's reliable, intelligent yet relatable, driven yet chill, and knows how to market properties to the best advantage for both buyers and sellers. His appreciation and knowledge of older homes such as mine, as well as his knowledge of how houses of all eras are put together (and his sense of humor), is a bonus. If you are looking for a real estate agent in Volusia County who's willing to put in the work and go the extra mile, I enthusiastically recommend Matthew McLean of Shoreline Realty.

These people, by their agent, Linda Deen are trying to force us to use them for an Agent by…read morerefusing to take their ad down. With their ad active, we cannot hire another agent or list For Sale By Owner. This is sad business. They also use a bogus Home Inspector DREAM HOME INSPECTIONs, which on Sunbiz.org shows INACTIVE STATUS, Stay away from these people.

As a homeowner who entrusted my property to Ponce Inlet Realty, I am deeply disappointed and…read morefrustrated by the entire experience. From the outset, their promises of professional management and high occupancy rates proved to be nothing more than empty assurances. I got one 6-month rental agreement over an 18-month period. The management of my property was subpar at best. Despite assurances of regular (quarterly) inspections and upkeep, we received no communication of this actually occurring. Further, family members who came after the 6-month rental ended found a very dirty and dog-hair filled home and fleas after it was "deep cleaned" as arranged by Ponce Inlet Realty. Further, the rugs and furniture were also covered in dog hair. The cleanliness standards were shockingly low, and after numerous complaints, and where Ponce Inlet Realty agreed the cleaning was sub-par, they still declined to reimburse us for the cleanings we had to have done. I strongly caution any prospective homeowners against entrusting their properties to Ponce Inlet Realty, as they have proven themselves incapable of providing the level of service and care that homeowners rightfully expect and deserve. (Pics after their 'deep clean' from the house cleaner I hired to actually clean the home).

They left me stranded at a property gate. No response to my calls, it took me 20 minutes to get to…read morean agent Justfor her to tell me she will have someone call Me back. Knowing I was on property. No one contacted me back. It was nearly impossible to get In contact with a phone representative who told me DONT worry someone will call you right back. I eventually realized this place must be a scam. I couldn't view the rental property I was really interested in, but I'm thankful for not falling into this scam company.

I would absolutely give this company 0 stars if I could. Last week I was told my application was…read moreapproved to rent a condo. So I paid all the move-in fees, and was told I would be receiving a lease to sign within 24 hours. Well, I never received a lease so I emailed them yesterday to ask when I should expect it. This was their response: "Hello Emily, Sorry for the late response, unfortunately, someone reserved the unit before, that is the reason why we didnt send a lease agreement to you. However, your application is still good for any of our listings if you are interested, you can also provide us with a forwarding address so we can refund your deposit, sorry for the inconvenience, please let me know what you decide. Thank you." When were they planning on telling me someone else reserved the condo, if I wouldn't have asked about it?? It also makes no sense, because they didn't take the condo off of the market until right after I paid the move-in fees. So, what do they mean somebody else already reserved it, and why was I asked to pay these fees in the first place if that was the case?? I am moving back to Florida from Denver. Now I have 10 days to find a different place before I have to be out of my house in Denver. To make someone believe they have secured a home and then turn around and deny it is despicable. Absolute scumbags.

I contacted this company for help in finding a rental. I received a one sentence email from them…read morewhich said, "How can I help you?" Nothing else. Today I received a text from another employee saying how much do you want to spend and, how about the property listed on our website? After my response, maybe something a little more updated, they said "good luck." 99.9% of the housing problems in Florida are due to realtors. Period.

WARNING!!!! SLUM LORD! Let me start off with I could go on for weeks talking about these people. I…read morelived on one of their property's for a years time. From the moment I moved in there was countless issues they swore would be fixed before or soon after I moved in. Once I moved in I found even more issues including multiple fire hazards and code violations. It took months and months to have any maintenance done after it was requested. They had home investors coming to the house and having me show the home to potential buyers. Even on the day of my grandmothers funeral they had one scheduled and told me " I could care less about your grandmother dying ". All maintenance men were not at all trust worthy or even knew what they were doing. High school shop class would have more experience than those they hired to fix my house. All in all this rental agency is a complete slum lord Agency. I would never recommend anyone rent or even waste their time talking to these people. Their employees were extremely rude and disrespectful all while knowing absolutely nothing they claimed. STAY AWAY !

Very happy with Tony! Outstanding Property Management!!! As well as all the team!!!…read moreWayyyyy to go! No more courthouses and rent always paid by coming here! Thanks so much!!!

Great management company. Judy Bailey is my property manager & is really on the ball.read more

It was my experience that they work with a couple very shady landlords. They try to keep your money…read moreby any means possible when you leave the home. The property management company will always stand up for the owner whether he is right or wrong claiming they have to save their business.

There's no way to express in words the personal touch Andrew and his team provided me during my…read moresearch. Good clear communication, excellent response time, and flexibility to work around my schedule. Would give 10 stars if possible!

Communication and the way the company continued to circle back to get me the info I was looking for.read more

Repeated A/C Failures and a Broken Maintenance Structure…read more Realty Medics arranged a new A/C installation in 2020. Since then, the system has failed at least six times. This was not an isolated incident--it became the norm. Realty Medics charged $1,050 for an evaporator coil cleaning, yet the A/C failed again within a few weeks. A new property manager later found a contractor quoting $795 for the same work. The deeper problem is structural: all maintenance is routed through Realty Medics' internal process, while the original contractor's information is not disclosed. In my experience, this resulted in repeated failures, higher charges, and no lasting solution. Property owners should have access to vendor information, warranty records, itemized invoices, and independent estimates.

I first met Terri Hinks several years ago when I needed some estate planning help. Since then I…read morehave called on her several times for her help in various matters. She is professional, friendly, knowledgeable and invests time and personal care in your needs. lf she can't help you, she knows someone who can. She has become a friend that I rely on.

Terri was extremely knowledgeable and kind enough to explain her answers to my questions. She gave…read moreme very detailed instructions leading me in the right direction! I highly recommend her to everyone