Absolutely incredible staff. Went over and above to find the correct part for my washer because my…read moremodel number was missing. They were very friendly and the tech even gave me a little tip to make my job re installing my part much easier. Yes I could have bought this part online cheaper but not only did they have the part in stock their kindness and helpfulness really made it worth keeping my money local.

The Lady is rude on the phone. Their appliances are overpriced. They skip your delivery if you…read moredon't answer your phone and never explain it's contingent upon delivery.Their appliance installer is incompetent, unprofessional and was in a hurry. He caused damage to the power outlet while ripping on old dryers cord. He didn't finish installation because of the sparks and damage. Of course they didn't offer to pay for the electrician bill that their employee caused. Their 90 day warranty is whack. They Charge you fee for technician to come out to your home and "fix it." A mechanic or technician who doesn't honor their labor or work is a place i avoid. It's another way to scam customers for appliance resales failure to fix the appliances properly before selling them to customers. You have better luck buying new dryer, washer or other appliances for brand new. They cost same or even less when on sale compared to appliance resale used appliances. I would recommend buying new appliance because it has better warranties, no all sales final or no return scams like this business.

Have gone to this business for years they have always been very helpful.They carry top of the line…read moreequipment and are very knowledgeable about about their products.

***CONSUMER ALERT/WARNING*** **NOT AN ECHO AUTHORIZED…read moreWARRANTY STATION** Stopped into your store today and here is how I was treated. I brought in the documentation for my Echo line trimmer Model CDST 58 Volt to see about troubleshooting an odd sound under the Echo 5 Year Warranty. Although I had documentation that it was purchased in a similar Power Products store...not online, not in a back alley the man behind the counter asserted the paperwork I had was "From a Big Box Store" (oh the shame however falsely attributed) AND was a Chinese knock-off. Further he said even if it was "real" it wouldn't be under warranty because it was purchased in 2022. Here are the facts: Purchased at Red Bluff Outdoor Equipment which is decidedly not a Big Box Store. It is not a knock off, and was apparently made in South Carolina. So I'm thinking you should not be so accusatorial. Your job is customer service and rather than to belittle me. Try reading the paperwork which plainly showed the Five Year (consumer) warranty. Reading at 5th grade level should have been a pre-condition of working customer dis-service IMHO. Happily, when I called Red Bluff Outdoor Power Products they volunteered to look at my trimmer and make repairs under warranty if needed. Dude get glasses and an attitude adjustment. As they say in South Carolina..."I'll pray for you".

Thor is a consummate professional who goes over and above for his customers. He truly cares about…read morethe service he provides. His prices are fair and reasonable especially compared to local businesses... He is honest, has honor and integrity, and you won't be disappointed. He also has commercial accounts so put the word out to support local businesses. Help Thor grow his business because he really does earn the right to be everyone's go to sew and vac guy!

As I was busy with harvest I dropped off my Craftsman 18" chainsaw for repairs requesting a new…read morechain bar, fuel lines and a carb replacement. The parts all come as a kit for about $15 on eBay. They never called me back and after a month I stopped in to pick it up. Initially they wanted $135 for the parts and labor. I went to see it run before paying them. It wouldn't start. The mechanic is a total fool and obviously didn't understand two stroke motors. He insisted it would start on starting fluid or carb cleaner. He didn't even know that these are low compression engines and the seal is from the fuel oil mix. They swapped out my serviceable chain bar for another used bar and didn't provide the old bar which was serviceable , nor could they show me my old parts as requested. I told them I will take my tool to another shop and they prevented me from leaving with MY TOOL. I politely explained since they didn't do the work I won't pay them. The office Lady just laughed at me. They then scammed me for $35 for troubleshooting and for the "parts" they installed. They told me it was beyond repair which was total BS. I took it home and repaired it myself. Upon opening it up I found the following: -a used scraped off spark plug with the electrode shorted to the ground arm. - the same fuel lines and fuel filter I had installed before. -my old carburetor that they had sprayed with solvent but hadn't rebuilt. They never even removed it for inspection. I bought the service kit and replaced the fuel filter all the lines, a new carb, plug and air filter. It runs better than new! THIS PLACE IS A TOTAL SCAM OUTFIT -- If the mechanic kid is factory trained or certified he must have had a TBI. Don't risk your tools and don't go there. THEY WILL RIP YOU OFF!

Great small business that does great work. First thing I took in for service was my 4stroke weed…read moretrimmer. It had been several year since it was last serviced but the fuel bulb split and I couldn't get it started. They replace the bulb and the fuel lines and now it runs like new. I then took a small 1500Kw generator that had a fuel leak. They diagnosed the problem quickly and did maintenance service on it. I got both back just a few days after dropping them off. Thanks again and I'll be bringing my small engine stuff back to them when needed.

Hudson's was THE BEST! When we selected our appliances they went on line, searched for the lowest…read moreprices, and then matched that price! We save nearly $1,500! The delivery guys did a wonderful job installing the microwave, dishwasher, stove and refrigerator. Friendly, courteous, and cleaned up everything on their way out.

Hudson's Appliance is amazing! We bought a suite of kitchen appliances from them and they delivered…read moreour appliances in record time and got the entire kitchen set up. I had a small issue with the fridge door and they sent someone out right away and got it fixed. Not only did I get a deal on the appliances, but the service was just as amazing. I highly recommend Hudson's Appliance!

This store and the personnel are one of the reasons I am glad I moved back to Chico after being…read moreaway for most of my adult life. You can find almost anything you are looking for in regard to quilting, sewing or even vacuuming. The staff makes you know you are welcome and are very helpful and knowledgeable when asked for information about a product. I only intended to do quilting here and ended up buying a vacuum as well that I really love as it does the job (no cord needed (except when charging.) I had a Dyson that I could never dismantle to empty without help and the vacuum I bought makes emptying it a breeze. I also bought a Solaris and the staff gave me a great trade-in and let me complete the sale in November rather than the few days earlier. Why? The company was running a special of 60 months with no interest by waiting. That's what I call user friendly!

I'm really surprised to read about bad customer service. I've been coming here for years and Dan /…read moreCathy have always gone above and beyond to help me with whatever I need , dan always goes through his warehouse to find whatever I need if the showroom doesn't have a said product. Great people great service and their local Chico icons! Lighten up people they are worth another shot if you experienced bad service in the past.

I went here for a tractor part they were knowledgeable and professional. Quickly found what I…read moreneeded and the price was not bad. I will do business with the company again.

Over priced crappie products. You would be better off buying from Amazon. The sales department…read morecould be more honest.

I hired them to replace my furnace. The quote was reasonable compared to some other companies that…read moreprovided me with quotes. The installation team was very professional did a great job. The only downside was that my furnace is in the crawlspace above my laundry room they had to remove the trim and some drywall to get the new unit in there. I would have liked to know that in advance (that the new unit was larger than the space opening could accommodate) because their quote to repair the drywall and trim work was way more than I was willing to pay, so I found a Handyman that would do the work for much less money. Bottom line, they did a great job and I was happy with the overall work. I would just make sure to ask them if the new unit will fit into the space that you have available. Just so that you don't get a surprise extra expense.

Jeremy inspected our HVAC system and was very friendly and knowledgeable. He spent extra time with…read moreus, explaining some things on the system. He conducted himself in a professional way, as always. I highly recommend and trust his work.