My parents moved into Zephyrhills American House after health issues made it impossible to remain…read morein their home. From Day One, every single staff member was kind and compassionate, going beyond the scope of their jobs time and again to meet my parents' needs. There is not one single thing any department could have done to make the 18 months they lived there any better. This facility should be the standard by which all others are measured.

From the owner: Located in Zephyrhills, Florida, just 45 minutes north of Tampa, our community is near great…read moreshopping and premier health care services. Our beautiful community combines a sophisticated country club look with warm, comfortable spaces. Enjoy our well-appointed studio, one- and two-bedroom apartments and visit with family and friends in our large common areas.

My father was a resident for a few months before he passed away. He was in the assisted living…read morefloor. When he moved in, he was weak and very thin. It took about one month for the staff to increase his strength, stamina and he gained 10 pounds. His pain level receded and his need for pain medication was dramatically reduced. He states His time at the Edwinola was the best days he had in the past 2 years. The staff was outstanding in every respect and the food was exceptional. They made rounds every 2 hours and staff was pleasant, friendly and helpful. There was true compassion from the staff and among the residents. This is an outstanding facility.

AUS Senior Living is Bartow's home town senior living community. The staff is professional and they…read moreare always making aesthetic improvements to the community. Most importantly, the care is excellent. For aging adults in Bartow, AUS is "home." I am happy to refer families to AUS!

The staff and community are great! They really put the residents first! The desire to provide care…read morethe Australian way!

The tour was great. The promises were great. The reality was POOR. After several visits and tours,…read moreI placed my mother at the Bridges. Carers were there as a job. Not a vocation. They would "check in" on my mother, but then not come back to bathe her or assist as they promised . She went 6 days with no shower. I had to call. The room cleaning was a hit or miss. Picture a reluctant teen forced to do chores on a Saturday, then you understand. The "gourmet" food was soggy salad, cold main course and veg cooked so long it was no longer green. The dessert was yum. It occurred to me the second floor dining room may get hot food as they are served first. so if you are there, go upstairs. I witnessed residents complain about the food, some "lucky" patrons had their food reheated via the microwave. The server assigned to the area I was in was so rude to a resident that asked for a straw (several times) that I asked her if she was alright. I thought a bad day was the reason for her surliness. She informed me she was fine and that everyone wanted her to fetch stuff for them. (Like do her job?!?) I am still waiting for my beverage (I had to pay 17.00 for the privilege of dining with my mother) This was sad as many residents gathered up to an hour early to wait my dining doors to open. The van, a plus for me I thought, to take mother to the doctor, was never available. Even with 3 week notice. No doctor trips, no grocery store. Just used for outings that you had to sign up for. Limited capacity. Her medication was crazy. They promptly took it all away, reordered generic (she had not used the brand new 3 month supply yet) and of course billed us. I was confused. I asked. Still confused. So many meds were ordered and reordered. Why?!? The pool, nope. Cannot use. No life guard. They were refurbishing the pool for access, never saw that happen...yet they failed to mention this on the tour. The bright spots at the Bridges were the maintenance guy. He fixed and repaired and was so nice about it. The lovely woman who did the laundry. What a blessing she is. Kind and sweet. So I took my mother out of there. She was losing weight, was unhappy, was unclean, I was having to clean her room and still taking her places. I was still missing work. I was assisting the assisted living facility. Care: she was inside and safe. Best I can say.

I have to say I only came here because I was in a craft fair here…read more I must say from what I saw it was a beautiful place. The staff I dealt with were all very kind and friendly. The best part was meeting some of the residents. I so enjoyed talking with and spending time with those that came over to the fair. With my limited experience here, I would definitely recommend checking out this place if you or a loved one is n need of an assisted living facility.

Austin House is an assisted living facility in LUtz. If you are hoping to find a great home for…read moreyour loved one this one is the best. I have had a six year relationship with Austin House. THe care and love shown by every employee there is exceptional. My loved one has thrived since coming there in 2013. I highly recommend Austin House.

My mom moved to TS 12/23 and as today 4/25, I am heartily recommending the Memory Care -called The…read moreNeighborhood. They have a vibrant program for MC and a slew of mature volunteers who keep the residents engaged. What I like: the food is delicious and it is bright and airy. The rooms have built in storage....so much I didn't have to even bring a dresser if I didn't want to. The bathroom has ample storage too. The deep cleaning occurs weekly and is done so well-even the corners are reached. The Executive Director is approachable and responsive. The staff are helpful and responsive too. I can access staff quickly and directly via phone. Cameras (no audio) are allowed and that has given me peace of mind to see my mom's routines and her interactions with the staff. I am pleased that TS wants so much transparency. The questions I have had are answered quickly and a win/win appears to be the goal. I have had experience with 3 different facilities and this is head and shoulders above the other 2. I highly recommend Trinity Springs. btw, a friend moved his wife in and he is/was very happy with the facility and the staff. When she passed, he invited her caregivers to her service. It is a nice place. The sales lady has been with TS since it opened about 6 years ago. No pressure and quick to answer or get answers to my questions.

Moved my parents to Trinity Springs 4 months ago and I can not say enough good things about the…read morefacility. It is a beautiful building with beautiful people working there to help everyone have the best quality of life. The food is also very good.

My brother is a long time resident here. He has many special needs, and I have been impressed with…read morehow the staff go the extra mile to help him out with small issues when they really are not required to. Those little steps make such a difference when family lives far away. The staff are very capable, and they keep in touch with me by text if there is anything about my brother's care that I need to know.

The staff is so caring, not a lot of turnover. Permanate long time employees make this place…read moreeveryones home. They all have caring souls, and top notch in my book. So is their rental suites, so financial $$ reasonable for the care they give. They do not nickel and dime you (a lot of other places do and many things are a'la carte). My mom is thriving in this community and I would highly recommend them. Melissa and her team are my familes life savers!

There is something special about Rosecastle. The staff and patients feel like a family. There is…read moregenuine affection from the staff who are caring for the patients, and between the patients themselves. Like most senior living residences, this one is under staffed in both administration and care units, but everyone seems ok waiting for things to get done when there are smiles and hugs and good humor. Rosecastle does not have a theater or a tavern or a swimming pool or ballroom. It has a lobby and activity room, and a nice dining area for assisted living patients or memory care if their families are there to take them. The food is not glamorous, but it is nutritious and plentiful, and is better than my Mom cooked when she was cooking for herself. So thanks, Rosecastle, for giving Mom a safe place to live with people around that really care for her, and where I am welcomed when I come and visit.

This is a small assisted living facility in beautiful Tarpon Springs that specializes in very…read morepersonal and individual services for its residents. The owners are health care professionals who go the extra mile to try to provide a safe, comfortable, fun atmosphere for their residents. Being a smaller facility, openings are limited but worth the wait if you have that option. My aunt was a resident there for several years and we have nothing but the highest praise for all of the staff at this facility. Finding quality care is a challenge when you live at a distance. Sunset is a wonderful resource for assisted living.

From the owner: We are a 14 bed licensed facility located just off the bayou in Tarpon Springs, Florida. We…read moreprovide a safe, comfortable, and affordable home for those who are memory impaired or who require assistance with daily personal care. We provide medication management, three home cooked meals per day, snacks and daily activities. We offer a more home like environment with both private and semi-private accommodations. Call today for a free, no obligation tour.