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Pontiac, IL

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Pontiac Amtrak Station

3.0 (1 review)

Pontiac Amtrak Station Photos

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11 years ago

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Amtrak - Bloomington-Normal, IL

Amtrak

2.2(22 reviews)
31.4 mi

We purchased business class tickets for my husband, myself, and our two young children for our…read morerecent Amtrak trip. We arrived 40 minutes early to ensure we could sit together as a family. However, once we boarded, there were no available seats for four together except for the table seating in coach. When I explained to the attendant that I was not comfortable with my 7-year-old sitting next to a stranger, he refused to let us sit there, even though it was empty at the time. His response was dismissive "I'll let you figure it out" before walking away and later giving that exact table to four passengers who boarded after us. This was not the level of service we expected in business class. The lack of empathy and unwillingness to accommodate a family with small children especially after arriving early and paying for upgraded seats was extremely disappointing. Amtrak should ensure attendants are trained to prioritize safety, comfort, and reasonable seating accommodations for families.

Amtrak pretty much has no rules or policies to make it a comfortable trip traveling as a family. If…read moreyou're a single rider I'd imagine it's simple because you just need 1 seat. You have single riders and double riders taking up the 4 seat sections and kids all scattered throughout the train. Someday Amtrak will come to the 21st century and upgrade their website so you can choose your seats according to how many passengers you have. Don't travel as a family on here because you will be stressed and disappointed at the customer service. Also they don't regulate the snacks. People come on and fill their whole backpacks up as soon as the workers are out of site. For being federally owned it's a joke of a company.

Photos
Amtrak - Rachel on the corner

Rachel on the corner

Amtrak - Happy Feet???

Happy Feet???

Amtrak - 3am

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3am

Amtrak

Amtrak

3.3(24 reviews)
56.7 mi

I drove to Champaign to catch the City of New Orleans Amtrak train, looking to use the free parking…read moreI had heard was available. It was very convenient. There is a fairly large well-lit lot (that was mostly empty when I arrived) just on the other side of the tracks from the station (go around the block to the east). The lot is marked with signs saying "Illinois Terminal. Parking by Permit Only." The easiest approach is to park there and walk around the north side to the station. Once inside Illinois Terminal, go to the second floor (the Amtrak area) and look for the sign on the pole saying "Long Term Parking Registration." Grab a blank form, fill it out (car make/color/license, Amtrak reservation number, name, phone, date returning), and drop it in the box. All set. Nothing to put in your car. The station itself is clean, attractive, and comfortable. Nothing outstanding, but perfectly usable. When the train arrives, they have a system of a single file line outside the door, where they check off everyone's name before sending them to the train. Definitely a fine option for parking and catching the City of New Orleans.

Amtrak is such a convenient method of travel, and so much more relaxing than flying…read more Champaign Illinois, where I often board, has a new terminal. It's nice and clean but visually boring. I miss the old train station and its architectural details and history. Perhaps I also miss my memories of that place, too. The new terminal and the trains are very clean, but sometimes I think they Herve been sanitized and the history, romance, and charm of train travel have been scrubbed away, too.

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Amtrak
Amtrak - Long-term Amtrak parking lot (station just on the other side of the tracks)

Long-term Amtrak parking lot (station just on the other side of the tracks)

Amtrak

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Pontiac Amtrak Station - trainstations - Updated July 2026

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