DO NOT USE PONY AND PALS!! The owner is horrible! I had them booked for my sons 2nd birthday 6 months in advanced. Tonya was all nice on the phone and everything I thought it would be great! Then 2 months before the party she calls me saying she realized she's double booked that she has a company picnic the same day that books them every year and wanted to have me change my date! I had the invites printed already and couldn't change the date. I was very upset that this company picnic was not booked when I booked but because they were a bigger event she was trying to cancel me. Well later that night she called me back and said she worked out the times and can still have my party. I was hesitate to trust her but she promised me it would be fine and she wouldn't cancel again. She told me she would call me the week of my party to confirm time and details. Well the week of my sons party came and i never heard from her. I called her Friday the day before my sons birthday to confirm time and address and she started right away with well it's going to be very hot tomorrow and did not want to come to my sons birthday bc it was going to be 90 degrees. Saying it would be to hot for the animals. She wanted to come in the morning instead of 2pm when the party was happening. there was no way I can change the time of my party less than 24 hours before. I was so upset that she was about to ruin my sons birthday and she went on saying that i was crazy to think she would bring animals in the heat! They are farm animals they live outside!!! I was more upset that if I didn't call to confirm she would of just not showed up. Do not trust this company for your parties. I called so many other places but as suspected they were all booked the day before and yet they were al taking their animals to parties. Thankfully I found an amazing company and was still able to get animals to my sons party and it was not ruined! Tonya doesn't care about ruining kids parties. She is more expensive then other companies and horrible customer service! Please believe me when I say do not use this company!! If I could give 0 stars I would!! read more