Wonderful staff and great environment for my little guys. They trimmed their murder mittens today…read morewith kindness and efficiency. I'll be bringing their big brother Kevin next.

I had to leave our cat there for the day as I was bringing him in from out of town on my way to…read morework. The staff was very friendly and professional and provide the care he needed. Was able to pick him up at the end of the day and we received all test results within a couple of days. Would recommend to anyone.

Alisha did a perfect job on my poodle,Sammy. I wasn't sure until I got him home and looked him…read moreover. It was a perfect job even tho it was the first time we went there. HIGHLY RECOMMEND

Alisha is a fantastic groomer and a very sweet, kind person as well. I started taking my two…read morebabies to her about a year ago at her prior location when I was new to town. So when she opened her new business, The Dog Cave, I didn't hesitate to follow her to her new location. I have two Pekingese who I leave natural, only trimming tummy, rears, and feet. they have very thick coats prone to matting, especially when Mommy is lax in their at-home grooming. Alisha always does a beautiful job. I want to also mention that Alisha is always so good at returning calls and texts. My practice is always to book ahead to have them on a regular schedule anyway, but Alisha is always accommodating and flexible. I highly recommend The Dog Cave!

Amazing work! My pups come back well groomed. Love this paw spa for my fur babies I highly…read morerecommend their services.

Christy is great to work with. Our dog Walter (Chabrador) is 85lbs of love and he smelled…read morewonderful when shampooed His fur was so soft and clean. Thanks Paw Spaw.

STAY AWAY FROM HERE!…read more They quicked one of my dog's nails and obviously weren't gentle with her in general, because she was SO UPSET when I picked her up! She's never been like that after leaving a groomer before! No wonder they don't have a video link where you can watch your furbaby being groomed! It absolutely reeks in there! It's a combination of cigarette smoke, dog poo, and nasty-smelling air freshener than in no way succeeds, at covering up the other two! My sweet little purse-dog of a maltese was clean and fresh when I took her in for her hair and nails to be cut. She smelled so bad after leaving there that I had to bathe her in my sink as soon as we got home!

Amazing went really good. Today was Roxy's first time at the groomers and Julia and her staff did…read morean awesome job. Roxy is a 3lb ball of energy and I was afraid I was going to get the dreaded call of, you gonna have to come get we can't get anything done. Nope they got her done and she is beautiful. Thanks

Jordon is a great groomer/ care taker. She is great at communicating and truly concerned about the…read morepets she cares for. I always feel secure leaving my dog there even though my dog is an anxious ball of energy. highly recommend!

Easy communication... she does a WONDERFUL job with our three fur babies. They aren't stressed…read moregoing!!

My experience at this facility in Monticello was very disappointing…read more During the initial consultation, the staff member I spoke with dominated the conversation and seemed uninterested in hearing important details about my dog's needs. Before even examining him, she immediately focused on what she described as matted fur on his ear and tail (which was actually very minor) and suggested she might not be able to groom him properly because of it, making a much bigger deal of it than necessary. She kept speaking over me and was ready and willing to argue after I said "were just here to drop our doggie off for grooming, not to hear your personal assessment". She went as far as giving us further unsolicited advice afterwards regarding a 'possible abscessed tooth' based on a puffy spot under his chin. He is 15 years old and most of his teeth are bad and he has several fatty spots, thanks for giving us your opinion, however, we know our dog very well. When I tried to inform her about his numerous moles (crucial for safe grooming), she dismissed my concerns and only acknowledged the one visible on his head. This lack of attention and unwillingness to listen felt controlling and unprofessional. Then she felt it was necessary to explain herself which is when I walked out and allowed them a chance to prove themselves. When my girlfriend picked our senior dog up by herself, this person felt it was necessary to apologize to my girlfriend for rubbing me wrong or something to that effect. Ultimately, the grooming service itself was subpar. The haircut was very poor - definitely the worst cut he's ever received. To make matters worse, she called and convinced us to allow her to trim the fur on his tail, citing that 'it didn't look right' to her. My girlfriend agreed, only to discover later that she had removed nearly all the hair from his tail - including the long spritzy fur on the end that no groomer has ever considered removing over the past 15 years, and other sections that weren't even matted. Additionally, he did not receive a bath afterwards, nor were we given any printout or documentation summarizing the services performed. We expected a haircut, nail trim, and anal gland cleaning. I can see that the haircut and nail trim happened. Blind faith regarding the anal gland cleaning though. While this was the second worst overall grooming experience my dog has had in this town, it was certainly the worst haircut. This person has control issues or is extremely biased to a point of being unprofessional. This is the point that I begin do all of this myself from now on, out of necessity.

We boarded our dog for the first time at Willow Branch last week. Our dog is fairly anxious…read morenormally, and the kennel staff were very kind and caring with her. Evan updated us mid-stay and she had calmed down after her first day. We were so grateful to know she was in a safe and caring environment, and will definitely bring her back if we're in the area again.

They are great rescue. Best interest of everyone involved. They rescue and place many pets each…read moreyear.

Adopted a cat from feline ranch, all his forms stated that the cat was 3 years old. The vet says…read morethat he is more like 12 years old. Not only did they place his age incorrectly but they also didn't tell us about his gums that are literally rotting and him not being able to eat dry food. When I had adopted him I was told his eating was perfectly normal and there are no other concerns. This cat weighs 7lbs even with food being out at all times. Very disappointed with the display of dishonesty.