Got my kitty Poppy shaved here last week. I drove about 20 minutes from my house and saw a small…read moresign on the side of the road. Once I pulled in, I wasn't sure where to go. I parked on some gravel and kind of walked around the house for a minute, before trying a doorbell and hoping it was the right place. A sign on the actual door to enter into would have been helpful. They were awesome and let me sit and wait for them to shave her instead of most places that do a drop off. I don't like the drop off model because your animal is kenneled all day when that could be totally avoided. It took 30 minutes. Poppy got a little sassy and hissed/swiped, but both women working were clearly experienced and knew to expect this behavior and manage it well, too. The price point was the same as other places I've been to. Check them out!

We love how our cat Telly likes being groomed by Kim. There…read moreis something about her presence that's calming for the animals she touches. Our boycat lets her handle him so she can do her magic on his coat.The first time she cut his hair, it was a Lion cut. The second time I asked to do a Teddy bear cut. Kim did such a fantastic job. My husband and I we're impressed.I won't take him anywhere else but to Kim. Thank you Kim, for your excellence in Pet Grooming. We appreciate and acknowledge the caring of the pets that come for your special touch and making them smell good and look good.

Ollie's a new cat! The pictures are proof (after vs before)- from street cat to handsome man. Lucky…read moreCat Grooming went above & beyond. Ollie can be sensitive around his back side, but Theo was so awesome, it was not an issue. Sanitary trim, belly shave, nail trim, teeth, ears-he even got his ingrown chin hair out, and was sent off in an adorable bow tie. I can't speak highly enough, thank you Theo!

What a great experience. Took my long haired white cat Yuki for a much needed shave down. Previous…read moregroomers used to nick her. But he did such a great job, lions cut, bath and nails for a great price. He specializes in cats so I didn't have to worry about running into dogs and stressing my cat out. She even got some new jewelry (a cute collar)! Will definitely be back. Thank you!

I can not recommend Pet Spa enough! Our little Tilly is paraplegic and we had challenges with other…read moreplaces wanting to provide the extra special care, time, and patience that Tilly needs and Coco, the owner, was so reassuring to accommodate us. Eko and Misty gave Tilly her spa day and Tilly not only looked amazing, smelled amazing but I could tell she was comfortable and happy! They messaged us as soon as she was done. We found our only place that we would trust with our precious Tilly! Thank you!

Absolutely love this place! My Luna is always so happy after coming back. Ive been taking her here…read morefor two summers in a row now and they always take such good care of her. Shes normally always upset about being in her carrier but whenever we are coming here she never throws a fit. Thank you!

We have been coming to the Pet Groomers for over a year and are so happy. When our dog is…read morescheduled, he gets in right away and doesn't wait in a kennel for hours. CJ our regular groomer is incredible and has developed a great relationship with our dog. He always strives to improve and provide us with the grooming we request. Would highly recommend the Pet Groomers and CJ.

Loved this groomer until my dog's regular lady unexpectedly left the business. I was not informed…read moreand showed up for my dog's appointment to have a man I'd never seen before say he was taking over her appointments, perhaps the owner? I expressed that my dog is scared of men so that wasn't going to work and was told I would be charged the cancellation fee because it was the day of. NEVER coming back.

My cats Coco and Loui love Lou Ann!! She is amazing at what she does and she takes the absolute…read morebest care of your kitties! I only trust her to groom my cats because she truly is so knowledgeable and really takes her time.

I took my newly adopted kitty in for a bath and to remove several mats. She had to have her stomach…read moreshaved. I also opted for the claw covers. She did an amazing job, was kind and very caring. She also gave me some good tips on how to care for her coat. Thanks so much!!!

Brought in two doggos and both came out happy, well groomed, and so soft! This was the first time I…read morewas super impressed with a groom & I really appreciated how attentive they were. Such a good price too!

Awesome experience. The staff was very helpful and friendly. They had everything I needed.read more

I've taken my dog here twice. They are always kind, fast, and do a great job. My dog smells so nice…read moreand sheds less after a groom here. The price is great and I plan to bring my dog here many more times. Highly recommend.

I came in yesterday to get my Pyrenees mix groomed I drove 30 min from Caldwell since I haven't…read morefound a good groomer out here yet. Madi was grooming my dog and I attempted to show her some of the problem areas which I physically pointed out instead she seemed disinterested and just said Okay he'll be ready in 2-3 hrs. The service ended up taking just under 4 hrs since she said it took her longer with some of the matting. In total she ended up charging me $20 over what I was quoted which even the quote was higher than what I had paid here when I still lived in Boise and his coat was in worse shape right after adopting him. It wasn't until 40 min later when I got home that I noticed his collar wasn't on when I called they told me to come back today because they were leaving in 15 min in the most insincere customer service voice with no concern for the mistake she made. When I did come in to get the collar today another women greeted me politely but when I asked for a partial refund to cover the hour of my time I wasted and the gas I used to get there and back her body language shifted and she blunted stated we don't do that here. When I did get back to my house with collar in hand I examined his coat more in depth after putting the collar back on and the matting I clearly pointed out was still there. I have gone to snoopy's probably 5 times and this was a horrible experience I'm never going back.

I happened to ask a lady with a standard poodle where she got her dog clipped and she told me…read moreCanine Design. I'm SO grateful for that moment in time. Almost two years later I finally got a poodle puppy and immediately scheduled her for Stacey's puppy package. My puppy (Merci) was almost 12 weeks old by the time I got her, which is when their first fear stage starts. I was thankful Merci could go to the salon and simply hang around the environment for an hour or two to just become accustomed to the noise, people, dogs, etc. The puppy package is three grooming sessions scheduled 2 weeks apart and ever since our first appointment Merci has been happy and excited when we enter the salon! Priceless! Stacey has years of experience with both grooming and training and is able to grow a dog's confidence and skills at an incredible rate. Stacey had competed successfully in Confirmation, Obedience, and Agility and that experience shines through as she handles dogs. She also runs a small grooming school to help other adults who want to be dog groomers reach their dreams! I have been very impressed with Canine Design and I am so blessed to have found a grooming salon that I can trust and that my dog loves! Thank you Canine Design, Stacey, and Team!!

Poor customer service! I had booked an appointment (with Stacy) weeks out due to my regular groomer…read morehaving severe staffing shortages. I ended up traveling when the appointment was, so I called the week (four days prior to appointment) of and left a message. Actually left two messages as their machine cut me off on the first message. Canine Design called me back, however, in an area with no service. I called them on Wednesday and left a detailed message cancelling appointment...said two times my full name, phone number, my pups name, and that I would be cancelling the appointment. They did call on Thursday however, I was still in an area not getting service. I finally got into service area on Friday to find that they did not "confirm" cancelation and would not return my $40 fee (which they charged out at time of appt.). I believe it was a Natalie I was talking to and she was "sure" she talked to me on Tuesday and I said "I would call her back to confirm cancellation." My phone records do not show this and I was in area with no service. I tried to see if possibly I was mistaken with another client and she was like "No!". They was no way she made a mistake at all, is how she came across in her communications. I did not refute that Canine Designed advised me of the $40 fee, however, it was not clear that it would be charged at time of appointment rather charged if you did not show. Also, I called to cancel and left 3 voice mails confirming cancelation prior to the appointment. They did not want to work with me on returning the fee. I am sad to see this type of customer service at local establishments. I did the right thing by calling to cancel prior to the appointment so they could open appointment to someone else. I ended up getting the raw deal due to an employee overlooking (my assessment of the situation). I ended up paying $40, for NOTHING. I would look into the a different groomer with a better customer service procedures and mentality.