Nick is great! We had an issue with our pool equipment and weren't sure if it was electrical or…read moresomething else. Nick came out the very next day, walked us through what needed to be fixed, and even sent photos and detailed information for me to pass along to our electrician. He also cleaned our DE filter and gave us insight into how old our equipment is. I really appreciated that he didn't try to upsell us on replacing everything--instead, he was honest and recommended we ride it out for now. Highly recommend!

Nick did a GREAT job! He took my client's pool from green to sparkling clean! What a difference he…read moremade! His communication is also exemplary. In this day and age, customer service seems non-existent but that was not our experience with Nick at Paradise Pools. We entrusted him with our needs, he stayed in touch with his progress, and got the job done. I will definitely refer him to all of my clients. He has proven his value and then some. (Plus, he actually answers his phone!)

Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

Swim Clean has been taking care of our pool for over three years. Carson has done everything for…read moreus...cleaning and maintenance, replumbed, and replaced out pump and filter. It finally came time to have the pool replastered, and Carson and his crew did a beautiful job! Carson went above and beyond to make sure we were happy with the results. He is very reasonably priced and fair. He is honest, and just an all-around good guy!

Carson responded to my inquiry quickly to resolve a couple of recent issues with my pool. The first…read moreissue was regarding the booster pump. He identified the issue quickly and then informed me of options. What impressed me most was when he told me "If this was my equipment and my money, this is what I would do." He was very reasonably priced, professional and punctual.

Chris has been cleaning my pool for quite a while now and I have always been so impressed with his…read moreprofessionalism, response time, and communication. But this week he went above and beyond. After a month of dealing with my home warranty and a sub par company that was giving me the run around, home warranty finally said they would give me cash for the pump replacement. Of course Chris, knowing the grief I had endured, had my problem fixed in 24 hours. I've had several good pool companies over the years and Chris is hands down the best!

Chris has been doing my pool for over a year now and I can't say enough. He turned my ugly algae…read moreinfested pool into a sparkling oasis. Thanks Chris

After calling around to multiple pool companies and a plumber with no luck getting my clogged…read moreskimmer line fixed, I reached out to Robert. He was incredibly helpful - took the time to walk me through exactly how to fix it myself. Thanks to his guidance, I was able to clear the blockage and get the line flowing again. Knowledgeable, generous with his time, and genuinely wanted to help. Highly recommend!

I've never owned a pool before, and when we moved into this house the pool was abysmal. I threw out…read moresome quotes and Robert responded, offering to come over and check it out. He knew instantly something was wrong as soon as he opened the door to the backyard. Long story short, he is nothing short of a wizard when it comes to pools. Super knowledgeable, eager to teach, and most importantly, gets the job done perfectly. His prices are more than reasonable and highly competitive. 11 out of 10 - A rating rarely given (if you've read my other reviews). Don't bother looking for other businesses and just go with Robert.

We had a great experience with Danny and his team. From the beginning, Danny was professional,…read morekind, and extremely communicative throughout the entire process. He provided excellent service at the best rate we found, and the quality of the work exceeded our expectations. Not only did they do a fantastic job cleaning up our pool, but Danny also took the time to share helpful tips and pointers on how to properly maintain it moving forward. We really appreciated his honesty, knowledge, and willingness to answer all of our questions.

We've been really happy with Confiance--much more so than other pool service providers. Very…read morereliable and responsive. Some things that set them apart from our previous pool service people: - They send photos of every service they do- special or routine.. - no surprises. Previous service providers seemed to regularly bring up problems & part replacement needs, to the point of being suspicious. This hasn't happened once with Confiance. Everything has gone smoothly and the equipment is running great - they go above and beyond. I mentioned having a pool robot with a bad cable and was having trouble replacing it. They sent someone over same day who replaced the cable in no time & no charge, and also walked me through fixing a WiFi device that controls the pool filter. - always responsive with questions- for example how to protect filter during the deep freeze- which also went well

Very knowledgeable and professional helped us with pricing and our pool looks amazing againread more

I started this service relationship feeling great about things, but the quality and communication…read morehave gone downhill. I've been extremely patient and understanding, but I've had to repeatedly chase down information just to know where we stand. We went two weeks with no service due to weather, which I understood, but no one notified me. I had to reach out myself to find out what was going on. During that time, the pool began turning green, so I contacted Sean. He told me he would come out the next day, but he never showed. He eventually came on my originally scheduled day instead. I've paid for four weeks of service, yet I've now gone another two weeks with no communication, no updates, and no pool service at all.

Brian came out here with the goal to fix our above ground pool pump and stuck through until…read moreeverything was in top shape. He also went above and beyond by adjusting some things we weren't aware of. Brian knew immediately what the issues were and addressed them when he was here. I'm very impressed and thankful for his help, and will be contacting Terra Pools again if we need any other jobs out here.

Met with Terra Firma on 8/6 to discuss putting a cocktail pool in our backyard. Brian spent close…read moreto 45 minutes here and gave us his thorough process /sales schpeel. Told us a pool would be tough (but not impossible) with the tree in our yard. We said we'd consult our arborist. He asked us to email over a copy of our survey (sent it later that day) and said he'd get back to us in about a week with a prelim design. Never heard a peep back.