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    Odin Pools

    5.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    Response time

    11 hours

    Response rate

    100%

    Services - Odin Pools

    Pool inspection

    Pool chemical testing and balancing

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    2 years ago

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    Isaac W.

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    2 years ago

    They have been servicing our pool for almost a month. As new homeowners we have lots of questions and they have been helpful every time.

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    Isaac W.

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    GP&A Pool Services

    GP&A Pool Services

    4.7
    (32 reviews)

    We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

    We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

    Chorbie

    Chorbie

    4.0
    (167 reviews)

    Disappointed. Scheduled the service for the week of May 11. Never showed up. At least they can do…read moreis notify the customer to reschedule the service. Nobody is going to sit and wait for them to show up where there is no specific date of service. I end up cancelling all services. Disappointed. Reply to the commentsl below. Yes I was out of town that's why the service was rescheduled to the week of May 11. What I am asking is if you can't provide service for the week I was told, send out a notification to your customer. Don't make it sound like it is my fault being out of town.

    I've been a loyal customer of Chorbie for more than 7 years. Service and customer service has…read moredeclined in the past few years. You now reach a call center and management no longer communicates with customers. Called two weeks ago to inform them that my entire was not being mowed and that I had grass down the center that was at least 3 to 4 inches taller. Gave them two weeks to correct, still not correct- it's now worse, I have strips of tall green grass and burned grass to the soil. Was promised crew would be out on Friday or Saturday to fix. Waited until late Saturday and was then told they were waiting on the crew manager to reach back out to them and they would try for Monday. I asked to speak to a manager and was told the new management team no longer does this. To add insult to injury, they mowed off a sprinkler head in an area they mowed too low. After I shared I recently paid over $400 to have my whole system checked and repaired, they came out within a few days to fix the broken head. When I called Chorbie Weed Treatment, they actually made an effort to keep my business as they now serve as two separate entities. I hired another company to come out and mow properly. Yard looks great again. It's just hard to believe they just let a loyal customer go that fast.

    Odin Pools - poolservice - Updated August 2026

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