I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Hands down, the best pool service. Elias keeps my pool pristine year round. Affordable, always on…read moretime, honest, reliable, and will take perfect care of your pool.

From the owner: G&C Pool Service provides pool service, pool repair, pool maintenance in the areas of Southlake,…read moreFlower Mound, Lewisville in Texas and other surrounding locations. If you need help with your swimming pool, give G&C a call.

Did an amazing job servicing my pool. My pool is super clean and sparkling, now…read more Definitely recommend this company for your pool service needs. Value is as expected. Got the job right the first time-important!!!

They have been servicing our pool for almost a month. As new homeowners we have lots of questions…read moreand they have been helpful every time.

I recently contacted Guardian Pool Services to investigate a potential leak in my pool. They…read morearrived around 10:00am and had the issue diagnosed and corrected by 10:55am! I have used their services in the past and have always been extremely satisfied with their pool knowledge and service. They are a great asset to pool owners in the DFW metroplex. GB

Absolutely the rudest company. Guy told me "I was stupid." What company calls a customer stupid?…read more Had a puddle by the pool equipment. I needed an estimate on what it would cost to fix the problem. They didn't give me an estimate, but I wouldn't of used them after he called me stupid, didn't tell me the problem but sure wanted the $495. They did nothing about repairing or identify the problem. I wouldn't recommend them at all.

Victor installed a new pump for me. All good. Then it quit working and I have not been able to get…read morehim to call me back. Victor if you read this please call me. I have been texting and calling you for 3 weeks.

My husband and I are moving out of state and needed someone reliable to clean out fiber glass pool…read more Ten disappointments later and we found Victor ! He vacuumed the debris off of the pool floor and added the necessary chemicals to the water to ensure that everything was ok. There are so many pool cleaners out there but most are down right lazy and inefficient. I'm beyond thankful that we found victor ! You'll definitely get the service that you're expecting. He's delivered where so many others have failed. We appreciate you !

Amazing customer service, very responsive and friendly. I would highly recommend…read more When I thought there was an issue with the service he came out , no questions asked and made sure everything was working properly. Everything turned out okay but the fact that he took the time made me feel better.

I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

I called them for pool repairs and they didn't give me a date or time for the "evaluation" visit,…read moreyet they billed me an invoice for the evaluation via email. Apparently, they feel like you should pay them up front, before their service call is even scheduled. I'd recommend you find a different company. These folks don't understand the concept of "Do the work, then get paid".

Bailey was outstanding! He was on time for our evaluation,…read morethey great prices and no contracts AND they are flexible with my erratic schedule! Wish all pool companies were like Jimani!!!!

Terrible experience with RadellI Designs: pool equipment does work correctly (from day 1). Aubrey…read moreghosted us after he was paid. Didn't fix basic things that were wrong with the pool. didn't honor specs outlined in the contract (pool equipment) Promised to repair sprinkler system when pool was complete--left sprinkler system broken. No oversight of subcontractors and employees. Total mess and had to pay professionals to come in after the pool was "complete" and fix so many items

Radelli Design and Build LLC "Radelli" was contracted (3-19-25) to design and construct a pool,…read moreoutdoor kitchen and pergola. HOA approved 6-6-25, and excavation began 6-19-25. 8 months later, neither the pool nor kitchen is complete. Laborers had appeared sporadically, and when workers did show up, they worked limited hours, with no meaningful progress made. Repeated written requests for a work schedule, updates and timeline to complete had been refused/ignored by Radelli. Despite receiving $290,000 (over 90% of the $320,000 contract price) in payments made on-time, Radelli had completed no more than 60-70% of the contracted work. Furthermore, Radelli failed to obtain the required city of The Colony, Texas electrical and plumbing permits for the kitchen and pergola construction. Radelli's refusal to provide consistent manpower, non-performance, abandonment, failure to maintain a safe site, and failure to obtain required city permits constituted multiple breaches of the contract and subsequently termination for Cause, that was effective 11-5-25. This is now a pending status legal lawsuit.