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    Pool Daddy

    3.9 (147 reviews)
    Open 8:00 am - 4:30 pm
    Updated over 3 months ago

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    Pump electrical connection
    Lisa A.

    Pool Daddy refered me to Dennis to set up my above ground pool. They told me he is the person they use for all of there above ground pool set up. He completely ruined the pump set up. I am having to have it all redone. Water pouring out everywhere. From all the connections when I turn on the pump. The electrical system was not hooked up at all and was not explained to me properly. Using an outdoor cord almost burned out the motor. The pump should have been set up with a grounded line. Pool Daddy's response is pretty much "Oh well". Now I found the full cam of foam that was supposed to be used in between the wall and the liner. FULL!!! The pool will have to be emptied, taken apart and reassembled and refilled. The pool pump and filter still Doesn't Work!! My pool is ruined. Thousands of dollars wasted. Also. Food luck getting ahold of Pool Daddy by phone.

    After being cleaned and serviced.
    Michael M.

    I needed service asap. I'm moving and needed inspection items checked off by a pool expert. Pool daddy was able to help me quickly and I am so satisfied with the service. Kim was amazing at explaining the services and prices and the technician Jason was quick and detailed.

    Baskets still dirty
    Tiffany S.

    I first of all want to start off by stating that I regret having to take this route. I do however feel that an informed decision when making choices about services that you are paying your hard earned money for is necessary. Since July of last year, we have paid Pool Daddy for weekly service on our pool that was built in 2019 in our brand new house. Sometime last year over the winter, a leak started on our pool equipment that we didn't notice as it was winter.. who swims in the winter? Regardless, part of the service that we were supposed to be receiving on a weekly basis was making sure that our equipment was working properly. This did not happen, which caused damage to our pump / motor. (Found out today that we needed to replace - $1,500.00 +, which Pool Daddy said they fixed - they stated, for free (after me receiving an invoice for the repairs and complaining for them to credit) But if your neglect to check my equipment caused the extensive damage, why would I have to pay for it? and you stated that the motor was fine). For the last couple of weekends, I have noticed an extensive amount of salt in the bottom of my pool. I expressed my concerns to Steven and at first he told me it was dust particles as it has been windy lately; correct me if I am wrong, but isn't dust brown? What is in my pool is white. He told me he would take a sample of my water and have it tested because he didn't trust his methodology of testing. He took a sample and didn't have it tested for 5 days- after I went and had my water tested 2 hours before he did (I knew based on past experiences that he wouldn't get it done). His sample was 5 days old. The only reason I received a report of a sample test from Pool Daddy on my water that was done at 5:56 PM today at a Leslie's that is 11 miles away from my house was because I sent them an email at 4:45 PM today with my results of pool water that was 5 minutes old versus the sample that they had that was 5 days old. By the way, Leslie's told me that it was likely that there were too many chemicals added to my pool and to fix that, I needed to drain my pool and start over. I have expressed my concerns to Pool Daddy about the condition of my water. I have paid for service through the end of June and instead of fixing the problem with my pool, they elected to let me know that they will not come back to my home and have decided to refund me the money that I paid for the month of June. When you consider a company to provide service for your pool, please understand that Pool Daddy is horrendous at communication, rarely to never answering the phone if you have an issue, and not showing up on the day that you are scheduled for service. . Admittedly, your first line of communication with them will be exemplary, but after they get your business, forget about it. Most businesses are quick to try to defend themselves and blame the customer for issues, but I am that one that anticipates issues and takes precautionary measures; I have two cameras in my backyard that face the pool and 4 other cameras around my home that catch everything. I can rewind up to 30 days and routinely as a habit save the footage monthly for situations like this. I have video of the service that they state is provided as opposed to what you actually receive and am more than willing to share with any and every potential customer. I am certain that they will try to come up with some type of response to place blame on me for the condition of my pool as well as possibly uploading photos of my pool that they took while it is running and circulating the water to obstruct the appearance of the excessive salt in my pool, but I am well prepared with video and photo evidence that is date and time stamped of what happens EVERY time they come to a customers home. Save your money,time and frustrations..DO NOT USE POOL DADDY. Oh and in addition, they have raised their rate from $105.00 to $120.00 per month and are now charging in addition to that, the cost of chemicals. You will be charged twice monthly. I have a copy of a report from Leslie's showing an asinine amount of salt in my pool - over 5,000 PPM VERSUS THE RECOMMENDED 3,000 TO 3,500 PPM as well as the levels of 5 other issues out of 10 (A Total of 6 markers out of balance on the list from Leslies) since using Pool Daddy. As stated, my review is to inform. If you are comfortable with a person that is cowardly and refuses to answer your calls, in addition to causing damage to your pool and not providing the service and communication that is promised...go with Pool Daddy.

    This pool was in pretty bad shape but you can never tell now. Thanks Pool Daddy
    Earl G.

    Pool Daddy did a great job for us restoring our pool after it had been down (emptied) for a couple years. We required all the following: complete chip out, bond coat, tile replacemment, pebbletec resurface, pool pump, new skimmer,new pool light, new pool cleaner, deck restoration and new pool auto water leveler installed. Pool Daddy's execution of all this was fast and flawless. Completed within upfront estimate and timeline. George communicated with us every step of the way keeping us up to date on all phases of the restoration and George was very flexible allowing us to pay in increments along the way. I can't say enough about George's patience and ability to break down the entire process to us and help to understand all the steps involved. We were so impressed with Pool Daddy it was a no brainer to continue our relationship with them by hiring them to provide weekly pool service afterwards. If you're looking for a highly professional team that puts the customer first then give Pool Daddy a shot, you will not be dissapointed. These guys are the real good deal when it comes to all things pool related. They also have a very good standing with BBB as well.

    Unreliable. The guy that is supposed to do weekly service on our pool sometimes shows up, sometimes not, but the last couple of times he skims the top and that is it. If anything is on the bottom of the pool he can't be bothered. The pics show the pool literally as he walked out the gate from "cleaning". We have reported it to the company twice and their response is "he said he cleaned it". NOTE: THE COMMENT BELOW IS A LIE. They never came back and the gate was locked so couldn't have gotten in without me unlocking it. Sorry Stephen, but your service sucked, why compound it with a lie?

    Unresponsive.

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    8 years ago

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    Stephen E.

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    4 years ago

    We have been using Pool Daddy for a month and so far no complaints and every service has gone smoothly . Communication has been good so far

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    Stephen E.

    Thank you for the review! We really appreciate the feedback.

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    6 years ago

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    6 years ago

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    Stephen E.

    Thank you Dan for your review. We really appreciate it!

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    Stephen E.

    Thank the reviewer for their business and the positive review.

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    7 years ago

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    Stephen E.

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    7 years ago

    Fast, professional, and fairly priced. Arrived when they said they would. Good, trusting folks.

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    Page 2 of 4

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    Review Highlights - Pool Daddy

    I can't say enough about George's patience and ability to break down the entire process to us and help to understand all the steps involved.

    Mentioned in 67 reviews

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    Haoly Pools - Kate, owner and Georgia

    Haoly Pools

    (5 reviews)

    Sophisticated and technically competent…read more Normally you don't call your pool guy Charlie sophisticated unless you're a fluffer, but I'm not fluffing, nor am I lying. Sophisticated pool service Let's bullet point my PhD thesis so that an ADD sorority girl at ASU galleria in a summer NAU internship can fathom 5 layers of pool service sophistication -1- detail minded I need the ppm free chlorine I need to swim STD free Thur/ Fri / Sat I need my dirty ass hot tub germ free by Monday Water chemistry is a science and clean sparkling H2O takes detail mindedness Haoly Poolzzzzz -2- easy to forecast Like all PV residents from Chicago, my backup plan has a backup plan. My plan is to use Haoly Poolzzz Why Reliable -3- sophisticated in detailed service reports While I won't mention octogenarian up a requirement to FedEx me water quality reports, I do read the detailed service reports I can confirm that my chemical engineering UIUC makes me judge Hot Tub Water like a az Diamondbacks GM who used to be a cross Checker Instead of cross checking Tim Tawa's Light Tower Power, I judge hot tub water or and pool water detailed service reports -4- No you cannot eat Carls Junior in my hot tub -5- Ladies Bathing suit and a soap shower with hot soapy water are a requirement It's not a strip and skinny dip situation I have a once per week pool service not a 5x per day And ladies, no glass beer bottles. Shotgun the beer Sophisticated

    How do you spell "Amazing"? H-A-O-L-Y Pools!…read more From the jump, Haoly Pools blew me away. Let's talk communication: splendid. Everything was explained, and the plan was laid out with zero confusion. I knew exactly what to expect and when. Then came the price--hands down, the best quote I received anywhere. But here's the real kicker: when you deal with Haoly Pools, you're treated like family right out of the gate. The response time? Lightning fast. And all of this happened before they even touched my pool. These guys go above and beyond to give you the best pool service experience ever. My pool is now crystal clean, the maintenance is cost-efficient, and the service is worth every penny. I have a blow-up above-ground pool and spa, but they treated me, my pool, and my time like I had an Olympic pool and a luxury master spa. If you're looking to keep your above-ground pool and hot tub in top shape for years to come, get with Kole and Charles at Haoly Pools! PS: This company reminded me what real, good customer service looks like, and I feel proud to be part of the Haoly family

    Pool Daddy - poolcleaners - Updated May 2026

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