Best quality of life upgrade! We knew exactly what we wanted and couldn't find it anywhere but…read morehere. An intimate, round, fiberglass hot tub with a wood surround. Another store, very well rated in Marin tried to tell us how nobody wanted that. As if that's the point. Derek was super easy to work with - helped us get the electricity sorted, and Aaron was super super helpful helping us get all set up and answering any questions we had as we got used to the new hot tub. Every single night we're grateful. If you need a hot tub, this is where to come. We had the steps built separately.

We were at wit's end. Airbnb guests were arriving in two days and we started up new hot tub to get…read moreit up to temperature. But jets didn't come on and no hot water! We called Derek, who was about to get on a plane but took the call, and he gave us Nate's number to get immediate help. Nate worked with us remotely to assess the problem, then stayed after closing time so we could drive in, get parts, and get a tutorial about what to do. We drove back, still had problems, and he stayed on the phone again till further corrections were made. Success! Jets! Hot water! Happy Airbnb guests! It's one thing to buy a good machine, it's another to get the support you need when you need it. We couldn't recommend Nate and Derek more highly for their competence and kindnesses to us.

It's been several months now since I changed pool service companies and I want to emphasize how…read morehappy I am with HPS! My pool has never looked better or been cleaner. Even the tiles along the edge are clean. Our service tech is so professional. Our previous service kept us housebound because he refused to accommodate our dogs. Not even willing to try... adios! Our new tech has no problem at all. He comes in in, is careful closing the gate, and has no problem with them. Thank you!

Healdsburg Pool has installed and serviced our pool equipment for many years. Mark and staff are…read moreknowledgeable, professional, prompt, fair, and pleasant; what more could you want?

We go here to purchase chemicals to treat our hot tub and purchase cleaning products. This store is…read morereally cool to walk around in. Everyone that works here is so friendly, welcoming, and knowledgeable. They also have a lot of high end products on display such as hot tubs with built in massagers, saunas, massage chairs, cold plunges, patio furniture, and so much more! An amazing store if you own a hot tub or pool or are looking to purchase one. It's also an amazing store if you are looking to turn your backyard into a retreat or add something inside your home to add to your health and wellness. Highly recommend this place!

Another follow-up on what a terrible company Johnson Pool and Spa is. We just had an inspection…read morereport done and the inspector found that the etching was indeed from a chemical imbalance caused by Johnson Pool negligence. The novices running the company tried to gaslight us into believing it was natural deterioration. They refused to pay a dime to fix it or take any responsibility whatsoever. See photos of inspection report below.

Long overdue, but saw some of my pool photos here and wanted to share. First off - Juan is great…read moreguy to work with and loves his job. Second... name one other pool company with this level of review. You can't because they mostly take advantage of owners - Juan is true, honest and fair. Delivers and is easy to work with. Quality is good and he has to be given a name like "Holy Waters"! He did a three sided infinity edge pool finish and I filled it with a garden hose, and it all started spilling over together. That's near impossible - but he did it the old fashion way and nailed the edge on all three sides. I had a couple of "upgrade" auto features and he came out quickly and integrated them easily. Lots of good guidance and design build support. Recommend. I'll add couple cool pics from night that he didn't get to grab.

Having Holy Waters to remodel my 38 x 18 inground pool was the best choice I could have made. Juan…read morekeeps all of his promises, and got the job done on time and at the price promised. He and his crew are honest, trustworthy, and hard working! Special thanks to Martin on his crew. The guy knows what he's doing. I highly recommend Holy Waters! They are the best! - Dan in Santa Rosa

We have been using Nava Spa Repair for our hot tub repairs for years, and we absolutely love this…read morecompany. We have a vacation rental, so the hot tub is used constantly. Nava Spa Repair is honest and has always done a great job. They diagnosis the issue, share with you your options, as well as are fully knowledgeable and very professional. Thank you so much for being there for us over the years!

I was very impressed with the service I got from Nava Spa Repair. When I had a problem with my Hot…read moreTub, I called several companies late at night expecting that I would get a call back the next day. Nova was the only one that called me back at 9 AM the next day, had a guy out by 11:30. They diagnosed the problem which was a pump that needed to be ordered. Two weeks later they called to say the pump was in and they came to install it. All of this was done for a very reasonable price and they were very clear throughout the process. I could not recommend them more highly.!

We have lived our current house for 10 years and our pool recently developed a leak (vinyl /…read moreunground). Mark and Rod with Pristine pools came out to discuss the situation and after research we determined that our lining was 25 years old. Way past what is expected. Pristine measured the pool and gave us a quote. They walked us through the steps and costs including letting us know what might be extras. Since this was in December we thought we might be stuck with an ugly pool until the rains stopped in April. Pristine took advantage of the lack of rain in early January. Drained the pool, added a new lining and skimmer and had it ready within a week. And it looks great. No leaks and came in as budgeted. Highly recommend

After the Tubbs Fire wiped us out in 2017, the first order of business before rebuilding the house…read morewas to replace the above-ground pool that Rod at Pristine Pool and Spa had installed 28 years earlier in 1989. It's hard to believe the Doughboy pool he installed lasted us that long! But it did. Truly impressive. We were pretty satisfied customers. We looked up Pristine Pool in Forestville and were thrilled that Rod and his son Mark were still in business. We called and discussed the project, and Rod came over and took some measurements. In no time at all, Rod had a backhoe and crew over to clear the site of fire debris and prepare the area for a bigger, deeper, and way more funner pool than we had before. Four potable water truck deliveries later, the pool was finally filled, and my three dogs were again happy campers. Well, we were too. It took eight weeks from start to finish. Rod coordinated everything needed -- site excavation, surface preparation, pool wall and liner installation, pool filtration, startup, and chemicals. Everything worked out as expected. Our only delay was waiting three weeks for Doughboy to manufacture the 28x16' oval pool liner: a tricky one requiring a significant 7' deep end. But it was worth the wait. Our dogs and visiting company have enjoyed the pool since Pristing Pool installed it. And we have had absolutely no issues with anything at all. Interestingly, Pristine Pool and Spa do more than just install pools; they also repair them. Early one spring morning in 2022, a large mature Doe and her newborn Fawn decided to go swimming in the pool. The Doe managed to get herself out, but not before poking a few invisible holes somewhere in the liner, causing a slow leak in need of repair. We called Pristine Pool for advice, and Ron advised that his son, Mark, provided leak detection and repair services. How lucky was that? Mark arrived a few days later. It was April, and the pool water bore winter's comforting chill still. Nonetheless, Mark donned a wetsuit and some diving gear, jumped in, and within 15 minutes, managed to find a collection of virtually invisible holes in the floor and sides of the pool liner, which he patched and immediately stopped the pool from losing water further. Cost? Less than a fancy dinner for two up. We were stoked! The company and its owners, Rod and Mark, have proved and continue to remain trustworthy, skilled, and high-quality craftsmen who take pride in their work and that of their employees and care genuinely for their customers. Thank you for your many years of devotion to your craft and dedication to service. We were lucky to find Pristine Pools 34 years ago. And we were so fortunate to find you again in 2018, alive and still kicking business! Friends have asked us for referrals. You and Pristine Pool and Spa in Forestville are the only ones on our list. Best wishes for many years of continued success. E&J

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

Had a pool issue that needed immediate attention, and Frank came through after 4 PM on a Friday to…read morefix it. Always excellent service. Highly recommend!

This is the follow up to my pool surface being ruined by high acid from Johnson Pool Maintenance…read more The acid was so high it ate the rubber off the wheels of the pool sweep. Just to clarify, the grandkids of the original Johnson Pool folks are taking no responsibility for the damage. The grandkids took over the company in 2025 and appear to have made changes to the business model which resulted in the damage. Nobody from Johnson ever contacted me about the pool sweep or the plaster being ruined because they were charging me $200 per month and never opening the cover.

I visited Jonson Pool & Spa this last week. I had recently drained my spa and needed advice on the…read moreprocess. Vince went above and beyond to guide me through the process. He was so nice, knowledgeable, and willing to help- it was a 10 star experience. Thanks, Vince! Appreciate you.

What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

Great services and knowledgeable, professional! You should…read morecall for an estimate if you are having any doubt with your current service!