Mark from Pro Pools LLC and his crew were great! They were friendly, easy to talk to, and did an…read moreexcellent job setting up the pool. Mark is a pro on the bobcat!

Went in for new patio furniture and Joshua was our Rep. He gave us space to browse and once we made…read moreour decision, he made the process and financing smooth. The selection was great, and we were able to take advantage of the Memorial Day Sale, which added more value. Great experience!

Definitely helped in a couple of different ways. When they moved my hot tub, even though they had…read morebeen subcontracted by a dishonest moving company, they were courteous and informative. When I had my first issue, they gave me suggestions to try before making a house call. They've made a customer for life.

I have used Olympia pools for the past 5 years. They make the process of opening, closing easy…read more If I have a question about what chemicals to use, they are extremely helpful and let me know what I need to take care of any pool or hot tub issue. I called recently to ask a question about cost of opening, closing and chemical cost. Katelyn was so helpful and went above and beyond to help me out. She took the time to email me all the information I needed. Thankyou Katelyn!. For these reasons I will continue to buy all of my pool needs from Olympia!

I called Leisure Pool and Spa inquiring about chemicals for my gigantic jacuzzi and hung up the…read morephone immediately. It wasn't that I was dissatisfied, I was BLOWN AWAY with the warm welcome I received. I have never felt so warm and loved when calling any business. After I called back, I was again blown away by the exquisite customer service I received by a female employee there, I believe her name was Facility. All of my questions were answered and my heart was filled with gratitude. If you are in the northern Indiana area and have any pool, hot tub, or spa needs, I urge you, nay, I beg you to give Leisure Pool and Spa a call. You will not be disappointed, and if you are as lucky as I was, your life may very well change forever.

From the owner: Leisure Pool & Spa Supply, Inc. has established itself as a reputable residential pool builder in…read morethe local residential pool market, while at the same time expanding into the commercial service and maintenance markets of the entire Midwest. Our Indianapolis branch provides the logistical ability to serve the entire state of Indiana as well as grow into the Kentucky, Ohio, Illinois, and Michigan aquatic markets.

The go to place for your pool supplies and water testing! We…read morewere having trouble regulating our pool's salinity and alkalinity. So off to Coliseum Blvd we go. Walked in with a few ounces of pool water and five minutes later we had a computer print of our pools needs. Free!! I love free stuff! They keep your results on file so that every once in a while you can retest and see if everything is copacetic! They have anything you need to keep your water healthy! Give them a call if you need anything! The employees are pleasant and experienced.

Amanda is the bomb she is always helpful and very knowledgeable. Love this place thank you again.read more

I share similar experiences with both the spa and the dealer we bought from at a spa sale at…read moreFredericksburg fairgrounds. Bad companies attract bad dealers. The product falls apart fast. The replacement parts are overpriced considering they don't last as long as the original. The Master Blaster lasted 11 months. The first replacement lasted 7 months. The second replacement can't be had because it's not in stock. It seems so many people have said online they frequently replace this part so the company can't keep up with demand. For anyone who doesn't know, this is the jet that is suppose to give the umpf to all the other jets. They still work, but not as relaxing. If Masterspa was a good business, they would stand by their product and either replace or refund, without penalty to me. If it had been 3 or more years, I would understand. But it started in the first few months. And the dealer wanted to charge me $245 an hour for travel because he's 2 hours away, and that's not covered by warranty.

Scammers beware! Take a pic of serial number when you…read morepurchase and ask for everything in witting as they are pretty slimy. Promises not kept and they often sell seconds and floor models.

I hired team to find a pool liner leak December of 2024. They found the leak but could not fix…read moregiven the water temperature was too cold. Decision was made to replace the liner in the Spring. I would highly recommend them to anyone needing pool service.

We recently (last week) had an automatic pool cover issue. Tredway to the rescue! A broken shear…read morebolt prevented the pool from closing. They wisely asked if we had a fence since the pool couldn't be closed. We don't have a fence so our repair visit was expedited. Quick fix and pool could be closed. Then........ Last night pool would not close.....ugh! Called Tredway this morning and here they came. This time a broken closure rope. It brakes - no open - no close. Technicians were friendly and extremely quick to diagnose and repair was made. Maybe time to thinking about a new cover? Thank you Tredway! Have used you exclusively since we've had a pool and we will continue because we can count on you!

From the owner: Our experienced staff is dedicated to assessing each customers desires and then helping individuals…read moreand families select the spa, in-ground pool, billiards, or patio furniture specific to their needs.

I bought a lift chair for retail 799.00 this from a furniture store who claims to be a discount…read morestore. I bought the warrenty that cost 100.00. Im in my 70s. To deliver the chair 20 minutes away charge 100.00 and then just to bring it in my house and set up which took me 10 minutes they wanted another 50.00. So thats 799.00 100.00 for a warrenty which shold have been included, then taxes,100.00 delivery and 50.00 for set up total 1099.00 some discount store. They say oh my bob should be oh my god. Im glad i have a pick up truck that saved me some money. One more thing it was made in vietnam

After leaving a very positive review last year it pains me to update this, but based on my…read moreexperience with Bob's over the past few months, I will no longer consider shopping with Bob's and I certainly don't want to encourage others to shop with Bob's given my experience regardless of how well things started. I ordered a significant amount of furniture for my home, my daughter's home, and my wife's office last year. And, as I stated before, I found the sales people helpful and the deliveries positive. But, WOW...Bob's service department is a complete mess. I had a very simple issue with my touch lights not working on a headboard I called about in January. First, they made me wait two weeks for a tech to come out and confirm what I already knew...the control box on the back has gone bad. Then I waited several more weeks before calling to find out when they were going to come out and fix it only to find out the part was delayed. They said they would cancel that order and order it again with a rush and have it within a week and after another two weeks of not hearing from them, I called again only to be told it wouldn't be in until May. Then they decided they would just bring an entire new headboard out, which just seemed silly given I only needed the box on the back, but I agreed and scheduled for today...another two weeks from that call. I was given a 3 hour window, then a message saying they would be an hour later than the window, and then called at the end of the hour later to hear it would still be even longer, which at this point would not work do to evening engagements. At one point, I tried to call and a person answered on their customer service line and proceeded to laugh for several moments before hanging up on me. When I finally did talk with a supervisor, my only resolution was canceling today's headboard and per my strong request, simply have the part shipped to me and I would fix it myself. Of course, no timeframe offered for when the part would get here and at this point I really don't expect it to arrive at all. Bottom line...no matter how helpful the sales staff is and the initial deliveries are, if I can't trust that any issues that come up with my guaranteed merchandise will be taken care of promptly and appropriately, I simply will not do business with them and I would encourage everyone else to think of the long game when making these significant purchases as well. Bob's really didn't back anything up from the initial assurances and guarantees made to me and now I'm simply terrified if anything more significant goes wrong with anything I've purchased from them.