Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

Joe installed a new pump on a very old boiler for me. Very pleased with the service. I knew it…read morewould be a job for someone with plenty of experience. Highly recommend, at least with boilers. I would be willing to try them on my next furnace job too.

From the owner: Full service heating and air conditioning contractor in Allen county Indianaread more

Great and fast service. Definitely will hire to do yearly furnace maintenance. Fair price. Only…read morefound furnace door couldn't close so clipped and my furnace is working fine now!

From the owner: System—installed for $10,500 or less! Ready for reliable, worry-free HVAC replacement? Click “Get a…read moreQuote” or call Titan Heating & Air Conditioning at (260) 403-8437 to schedule your free in-home consultation. Act now and beat summer’s heat with a state-of-the-art system—installed for $10,500 or less!

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

Talk about keeping the customer's best interest in mind. I want to give a shoutout dispatcher…read moreTanesha and Mr. Handsome Brian, we had a flood situation down in a basement and being that it was the first time dealing with this situation in a new house I needed some direction. Brian had 2 other jobs lined up and made sure to check in with me and get an update on the status so I didn't feel neglected. He made sure to communicate every option available and laid out the next steps. Definitely recommend Home Comfort Experts and ask for Brian!

A somewhat urgent request, but we are on a routine-maintenance "subscription" plan with Summers…read more We have used Summers for the past 3 years for HVAC checkups, disposal replacement, hookup of a new gas stove, and bathroom plumbing issues. I always learn a little from their techs, although I occasionally feel a little sales pressure for system replacements. Today's call for help with outage of a fairly new water heater was answered by a technician arriving in about one hour. The problem was simple, the service call was only $59, and it was explained how to easily avoid the recurrence.

I requested a quote for my HVAC system to have it maintenanced and the ductwork cleaned. We…read morescheduled an appointment, a text message that morning was sent, he would be at my home in 10 to 30 minutes. It had been 50 min later. I sent a text inquiring if they're was a change in their schedule. I was notified the service man had been knocking at the door with no response. So he left they did not call. They did not text me to see why I did not answer the door. He went to the wrong address...that was two hours of my time that was wasted and they wanted to reschedule the appointment. The to let me speak with the owner. I would give them zero stars.

We needed to replace our furnace/AC system and got quotes from several companies including Gibson…read more All three quotes were for the exact same equipment and all were within ~$500 of each other ($15-16K). We requested an upgraded system with higher efficiency which cost more than the cheapest system because energy efficiency is important to us. Dave was on time for his appointment, organized and thorough in looking over our existing system and the layout of our home, vents and returns. He also suggested we increase the size of our AC even before I mentioned that on really hot summer days it would get up to 80* with the AC constantly running. He matched one aspect of another company's offer. He explained his proposal welll and we ultimately went with Gibson. The installers were very efficient and thorough and cleaned up after themselves. They made sure I was connected via the manufacturer's app and that I understood how to operate the system. Dave and the two installers displayed professionalism throughout.

Semi annual check on our hvac Brandon did an excellent job…read more Was extremely thorough as well as courteous and willing to explain everything he did to me. Gibson has always been 5 star with us 9 years in a row.

ETA: I was contacted by Korte and we discussed the issues that have occurred in the last 2 days…read more They offered to send a technician out this afternoon , and I agreed to let him come. He was here a little over an hour, and repaired the capacitor in our compressor that was the issue with our air conditioning. He was professional, kind, and did a great job. He got our compressor up and running, and our air conditioning is now running again. They followed up to make sure everything was as expected, and after the original failure in communication and service, they put it right. I wish we hadn't had the issues with them that we had originally, but I do appreciate that they were quick to offer to rectify the problem, and provided top notch service. Original: Last summer we scheduled a service call to check out AC unit. I advised at least three people that the AC unit we have is not a traditional AC system. They all told me they'd send a technician that could work on it. A young man showed up and advised he didn't work on those systems and had never seen one. He cleaned our compressor, refused to check anything in our attic and then left. Fast forward to this week. Our AC goes out Friday and I scheduled an appointment via their website for Monday morning at 8am. Monday noon rolls around, nothing from Korte. I call and ask about arrival time. They can't guarantee me anything and left me on the schedule. Monday evening, around 7pm, I get a text that my Monday appointment was now moved to Tuesday. On Tuesday, I received another text that they weren't going to make it on that day either (so many emergencies for people without AC - yeah, like us) and we needed to reschedule again. We decided to go with another company, and will use them for any and all heating or cooling needs going forward. DO NOT use Korte. The customer service is non-existent, and if you can get someone out to the job, they won't know what to do. They cost us at least three business days of getting our system fixed, and additional days because now we have to get slotted in with another company.

We were recommended Korte about 10 years ago, and at that time, the technicians, customer service,…read moreand quality were all excellent. Sometime around 2023, we noticed a significant decline across all three areas. The worst issue happened twice: our annual inspection checks were cashed, yet our appointments were later cancelled for nonpayment. Did they bother to call us to let us know the appointment was cancelled or inform us that payment hadn't been received? No. It wasn't until a calendar reminder went off that I had to call them myself. Despite this being their error, they could not fit us in for months. Because of this delay, our AC was inspected at the end of summer rather than mid-spring when it should have been done. Its frustrating dealing with such disorganization when they used to be better. It is clear that management does not care about these mistakes, which is why I am giving this a poor rating. Based on these changes and price hikes, I would recommend finding a locally owned HVAC company instead of one that has been bought out and having all its value extracted, likely to be gutted for parts.

What a terrible experience! One of my dear friends who is a contractor recommended these guys…read morehaving worked with them, so I though I could trust them. They snaked my kitchen sink last winter, and I appreciated everything about it. Unfortunately, a few weeks ago, I called to have my tub snaked, have the tub drain trip lever and stopper replaced, and have my outdoor spigot changed. The worker, Rick, I think, spent about 3 three hours on things, and then called me saying he didn't have the right size snake. He suggested I get some Draino to pour in, fill up the tub, let it sit for an hour, and then let the water flush the pipes. Not what you want to hear after a 225 dollar hour and a half of work, but I was still trusting at this point. I did what he asked, and low-and-behold, the water had drained 15 minutes after I stopped it while the stopper was still engaged. Next shower, I was still standing in an inch of water. And dammit, I had to finish screwing in one screw on the new spigot. I called the office, and Rick contacted me the next business day. He said he'd try to get out that day and would call me back. He never did. I called him once, I took a video of the water going down the "stopped" drain and texted it to him, and I never heard from him. Wow. When I got a 500 dollar bill, I called and left a frustrated voicemail on the company phone asking what the heck was going on. Austin, the owner's son, called me the next day and was apologetic. He took ownership of the mess up, told me that they don't snake anymore and referred me to A1 Sewer (which did a great job!). He also told me to disregard the bill. I appreciated that. When you ugly f**k up, you fix the mistake and try and make it look pretty again. Fast forward a week later, I get another bill that was for 200 and change wanting me to pay for the spigot parts and labor. It was technically fair, but at this point, I had already had A1 Sewer come out, tell me my pipes were simple and that I could do it myself next time with a cheapo snake from the store, and adjusted the drain stopper so it actually worked, all in 1 hour's time. I did my confused-Scooby headshake, and gave Mr. Plumber a call back, explaining that Austin had told me to disregard the bill and that I saw the bill was technically fair but was told to disregard the bill completely and needed some clarification. I explained everything A1 Sewer said, intimating that at this point I felt I was being taken advantage of. I got another call from Austin. He told me to disregard the second bill, apologized, told me he was livid with Rick and that this isn't how they do business. I asked specifically again if I needed to pay the second bill, and he said no. I thanked him for both making it right and trying to make it pretty again. This is how I treated people when I ran my business, and I'm always grateful when I see it. Well, here we are today. While at work, I get a phone call from a secretary who tells me that I owe for the bill still. This new guidance was from Austin's dad, the owner. Austin apparently didn't understand that the spigot work was done and that I still owed for that. I think Austin did understand, because he couldn't even be bothered to call me himself. As I said before, the bill is technically fair, so I'll pay it. But maybe you, the reader, can decide if the company is fair and if you want to interact with them. I do not think they are. I did not treat people this way. Austin's dad, if you decide to be holistically fair, I'll remove these reviews. Otherwise, we can both pay for the cost of your business practice while disagreeing about its value.

Love Mr. Plumber! In the bottle or the actual Man himself! If it's to big for the liquid Plumber to…read morefix call the life size version himself Mr. Plumber! The Man himself will get them pipes a twisting and sealed off real good and he will run a snake down the drain to get stuff flowing and such. Guy knows Plumbing, honest too! Seems to know a great deal about them Plumbings and stuff. Gets in their real deep like on them clogs.