Definitely helped in a couple of different ways. When they moved my hot tub, even though they had…read morebeen subcontracted by a dishonest moving company, they were courteous and informative. When I had my first issue, they gave me suggestions to try before making a house call. They've made a customer for life.

I have used Olympia pools for the past 5 years. They make the process of opening, closing easy…read more If I have a question about what chemicals to use, they are extremely helpful and let me know what I need to take care of any pool or hot tub issue. I called recently to ask a question about cost of opening, closing and chemical cost. Katelyn was so helpful and went above and beyond to help me out. She took the time to email me all the information I needed. Thankyou Katelyn!. For these reasons I will continue to buy all of my pool needs from Olympia!

Mark from Pro Pools LLC and his crew were great! They were friendly, easy to talk to, and did an…read moreexcellent job setting up the pool. Mark is a pro on the bobcat!

Went in for new patio furniture and Joshua was our Rep. He gave us space to browse and once we made…read moreour decision, he made the process and financing smooth. The selection was great, and we were able to take advantage of the Memorial Day Sale, which added more value. Great experience!

I just got my second Evergreen Softub from the Kent, Wa. Store and want to say what a pleasure it…read moreis to work with Jen and Erick. Because of Covid it took a few months to get here, but they always keep me up to date with its progress. The man who delivered it, Steven, was great. He took the old one out and put the new one in. He helped me move a couple of things around so he could get it on my porch. What a gem of an employee they have in him. If you are ever thinking of getting a spa I truly recommend these people if you are in the PNW area. Thanks again for all you do to make your customers happy.

I have spoken to a sales woman named Wendy many times, in person and on the phone. She is one of…read morethe most friendly and non-pushy people I have ever met. She is very knowledgeable as well as helpful. She goes above and beyond for her customers. I would recommend anyone looking for a hot tub or anything related, go see Wendy!

Always great customer service! Super products and appreciate their local touch. Doing business with…read morethem for over 20 years!

Always extremely helpful and courteous. this is my go to place for everything I need for my pool.read more

I share similar experiences with both the spa and the dealer we bought from at a spa sale at…read moreFredericksburg fairgrounds. Bad companies attract bad dealers. The product falls apart fast. The replacement parts are overpriced considering they don't last as long as the original. The Master Blaster lasted 11 months. The first replacement lasted 7 months. The second replacement can't be had because it's not in stock. It seems so many people have said online they frequently replace this part so the company can't keep up with demand. For anyone who doesn't know, this is the jet that is suppose to give the umpf to all the other jets. They still work, but not as relaxing. If Masterspa was a good business, they would stand by their product and either replace or refund, without penalty to me. If it had been 3 or more years, I would understand. But it started in the first few months. And the dealer wanted to charge me $245 an hour for travel because he's 2 hours away, and that's not covered by warranty.

Scammers beware! Take a pic of serial number when you…read morepurchase and ask for everything in witting as they are pretty slimy. Promises not kept and they often sell seconds and floor models.

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

We love our new hot tub! We chose Hot Tub Outlet because it is a family company. You can see from…read morethe reviews that they will stand by their product and their service.

Warning!!!! I bought from here 5 years ago and had a good experience, this is not the same…read moreplace, they must have changed ownership or management. My tub stopped working I called and was given the run around for weeks. Now nothing. No follow up or calls, with the weather I am sure my tub is ruined When I asked to speak to the owner he said owner isn't involved that he was the manager and he would take care of it, When I called other places they were booked and because I did not get my spa from them they could not help until April I called Master Spa the company and while they tried at first to find someone to service they now too have been silent for a week So now I will have to buy a new spa.... Don't believe this place will help you after you buy your spa Go anywhere else. Other places got back to me quickly even though it was not the answer I hoped, they did not leave me hanging!! Stay away from this place..

POS dealer, lie to you about parts, don't return calls, has really gone down hill when they got…read morebought out

Water Boy Systems did an amazing job with our water softener. We have now had it for a year and a…read morehalf and we absolutely love it. Grant came out (during a snow storm!) for the initial estimate. He tested our water and explained everything clearly. I previously had our water tested by an independent lab and, even though Grant did not know about these lab results, everything he said lined up with the lab results I had. I appreciate the honesty in something that seems like it can sometimes be a shady business. Mike came out for the install. I liked that he came with the right tools for the job and clearly knew what he was doing. He made sure everything was done exactly right and explained the water softener in detail. We have been using them for salt deliveries, which have been on time and reliable. Water Boy feels like a very wholesome and positive family company, which I very much prefer over some faceless corporation with cheesy sales people.

No one beats this company! Service is amazing, my equipment stays up to date, and it's worth every…read morepenny!! Very educational experience... they tested my "treated" city water and it had a scary amount of chlorine and hardness. I purchased a Reverse Osmosis and a softener, my acne cleared up after a couple weeks and my hair is no longer thinning. Love water boy systems!

I can't believe I would be the first review on here for this company. They are an amazing company…read more They put in our pool 39 years ago and the pool has lasted and still going strong. Obviously we have performed the appropriate maintance etc, but we can't be happier with the work they have done for us. Many wonderful summers in this pool.

From the owner: For over 50 years, our family-owned business has become northwest Ohios leader in in-ground…read moreswimming pool installation, service and support. Our expert team of professionals provides the very best in pool installations, but we dont stop there. Our full-service department, water chemistry professionals, and large retail store ensure that you have the trusted support you need to maintain your outdoor oasis. Call Shawnee Pools today for a free estimate!

Filled our pool. Great trustworthy guys. They were on time and kept us in the loop on what they…read morewere doing.

From the owner: We deliver clean water for residential swimming pools and spas, along with bulk water delivery for…read morecommercial and industrial needs