Everest Pools did a decent job resurfacing my pool. The problem is the pool is losing water and it…read morewasn't losing it before the did the job. They came back and ran a leak test for an extra $450.00. the pool is still losing water. They told me that I will be on the list and they will be back to recheck it free of charge. And that's has been over a year ago. Well by now I will have to hire another company to find why the pool is losing water. The pool lights also was not hook back up. I should paid attention to the reviews on Angies list.

We had a pool remodel by Everest Pools completed Aug, 2017. We noticed right away that there were…read morestreaks in the stonescape plaster. We were told to brush the pool daily & keep checking the chemicals to correct the streaks. Leo tried to say that the streaks were not going away because the chemicals were off & we were not brushing enough. I had the water tested weekly & everything was correct. No matter how much we brushed the pool the streaks did not disappear. We also paid for weekly pool maintenance for a month at Leo's recommendation. We realized a few weeks later that we were having to add at least 2 inches water to the pool everyday leading us to believe that there was a leak. Leo told us that we had old pipes around the pool & that was probably the cause of the leak thus being our fault. Leo knew before the remodel was started the age of the pool, pipes & all pool equipment & never said there were any issues when the plumbing was uncovered. He told us to call American Leak Detection to have them come out to check for leaks at our cost. We had to have Leak Detection come out twice to find the exact location of the leak to learn that it was not due to old pipes but caused by Everest Pools. Leo cut holes in the deck to get to the cracked pipe & repair it. He had to use some of our tools since he did not have what he needed & did not know the correct way to prep & repair PVC. We then had 2 holes in the new deck which were patched & repainted. The deck later cracked where both patches were so the cracks had to be repaired & the section repainted again. The pool is about 20 years old & part of the patio close to 40 years old. We had never had any cracks in it before this. All this time we were still dealing with the streaks in the stonescape. Leo tried several different things to correct it to no avail. He told us that the only option was to drain the pool & acid wash it but did not want to do that until he dealt with the leak. By then we were dealing with weather issues. They finally acid washed the pool Feb, 2018. In April, 2018 we noticed several cracks in the deck where it had been repaired after the leak. They came out a couple of weeks later to make the repairs & repaint with the touchup paint we had. The touchup paint did not match. When I sent pictures for them to see the difference they offered to repaint the whole deck so it would match. Since they were repainting the whole deck we asked if we could pick a new color. Leo agreed to a new color. The deck was painted on May 18. On May 23 I contacted Everest Pools to ask for more touch up paint since they had only left about a cup & we already had several areas to touch up. We agreed to purchase a gallon of paint for $40. On May 29 I sent several pictures showing how the paint was coming off just from the rain. In July offered to have someone come out to repaint the whole deck for $1 a square foot or just do touch up. We agreed to the touch up. Leo said he would get 2 gallons of paint for us from his deck crew. We waited all day for them to show up with the paint. Finally at about 5 pm someone showed up with a 5 gallon bucket only about a ¼ full that was all moldy, not the 2 gallons he was purchasing. He did not paint. In mid-Sept we confirmed the paint name for the touch up. Since then we have called or texted with Leo but no one has been here to do any work & the pint continued to peel off. In Nov he said he would put us on the schedule. I contacted him in Jan but have not heard from him since. Since last May there have been multiple times that Leo has told me that someone would be out or he would put us on the schedule or he would contact me the next week. If I had not continued to contact him there would have been no contact at all. The only time he said he was sending someone out to paint with 1 gallon of paint he only gave us an hour notice but we were not at home. He has never come out personally or sent anyone to look at how the paint was peeling.

After a long review of pool service companies in the Spring area I called Aloha Swimming pools and…read moreso glad I did. Talked to Chris and later got a call from Brian ( owner ) who came over to my house immediately. Super nice guy and hands on for my issue. I have always performed almost all my pool service and maintenance but, was stumped on this issue. Thank you Aloha !!!!! A+++++++

Great service! I appreciate the help over the years from Brian and the team. Always quick to…read morerespond and help with pool repairs!

We visited this location off of I45 in Spring. We walked into this location to see no one when we…read morecame into the office. We were able to look around their showroom, walk into office / other rooms of the building without the presence of anyone for a good 15 minutes. We finally found Austin Jackson in a back office at his desk. After speaking with him, he mentioned he could not be out that week but could the next week. He asked for a survey of our property. Few days later he finally texted back asking about our availability which he was provided 3 full open days to come out which he never did and ghosted us at that point. This company doesn't care to make money I guess.

In my opinion was the most expensive stressful moronic situation I could've ever got myself…read moreinvolved in was with, Cody Pools. The pool which did turn out lovely almost took 7 months to construct and then with in that time line the outdoor kitchen and tile around pool remained issues after everything was constructed. Cody Pools has zero customer service knowledge as they do like to play the blame game and hardly (did I write hardly) I meant never except ownership... no matter how black and white the situation is or now was... Pay the extra 10K or so and go with a company that is definitely less stressful and takes the time to deal with their clients; whom are spending their hard earned money to hire you. Here is Cody pools trying to be clever in a response not realizing that I have parents with a different name than I and I was at the house everyday during this construction. Try again, Mr. Pools as I got the receipts to prove purchase of the frustration our family went through. Like I said beautiful pool but horrid customer service. Case and point

Absolutely love these guys!!! They know what they're doing…read more They were on it fast and courteous taking care of my Polaris when it was running slow and getting stuck on the stairs. Colin and his father run a fantastic business!! Don't hesitate to call!!

I've been a client so long I really don't know how long - early on…read more PPS just gets it done. Quick, proactive, thoughtful service. I have big trees around my pool, grateful that my pool always looks great. Big fan.

Amazing person Mr. Jorge is a very honest person . He helped me trouble shoot my issue (pump not…read morefiltering water ) over the telephone and like an angel from God - he guided me and the gasket was all it needed ! I will seek him always as my pool person ! And he was out of town with his family on vacation !

Jorge has been an absolute pleasure to work with. We redid our entire pool and throughout the…read moreentire process he was always professional, responsive, communicative, knowledgeable and patient. He went above and beyond to ensure we were happy customers. What I really appreciated was the co stand updates with photos and videos. Not many contractors take the time to provide you with such detailed information and updates. I have already recommended him to friends and family. If you're in the market for a great pool company, You will undoubtedly be very satisfied with his work and the final result. If I could I'd give him 10 stars.

Hello I have used…read moreJavier and Jordan for several years. They are reliable and good . and the price is right. we use the on a weekly basis. Minor or Major repairs are no problem for Javier. if you need Good/Reliable Pool care..... call Exceptional Pool Care

I'll start out by saying I signed up with this company when the owner was still an AHS contractor…read moreand just starting out. The issue here is he has grown and a few things have fell short but we have been overlooking them until recently. He has hired "helpers" to clean the pools in most areas, I haven't seen him come out in months in return we have been receiving subpar cleanings, I have had to recently call them back out because his helper didn't get the air out of my system when he left and it continued to gurgle for over 24 hours! I will attach an email where his company sent out, our AGREED price was always $185.00 period! I noticed these last 2 months I'm paying over $200 now, he says well we sent an email out but NOWHERE in this email states he is starting to raise the price due to this new payment method, he knew what he was doing and snuck in this on the customers without their knowledge, I would have cancelled when they first changed if this would have been in the email. He was very DECEIVING by doing this. After a year of service he sends this message out, Good Afternoon Just heads up. We are making changes to the monthly pool service. Going forward the monthly pool service will based of a 4 week pool maintenance visit. For example this month had 5 visits and we are not charging for that 5th visits. 2/1, 2/8, 2/15, 2/22, 2/29 Oh so now you are charging per 4 weeks now moving forward, not monthly. SHADY! I called Javier and explained my issue with him, and his clerk says he's adamant about the extra charge. No problem, I don't have to hire you my pool is very easy to maintain and I have options. If you weren't SHADY and trying to sneak more money out of me in the first place I wouldn't have cancelled. I would AVOID this company, for over $200/month you can get someone that isn't a helper cleaning your pool!

Terrible pool company. Made a deal with the owner, Derek, to take an entire bucket of shock in…read moreexchange for lower monthly rate. Service was good for about 2 weeks then their pool cleaner started cheating the service. The guy would literally take 3 min to "brush" the pool and leave immediately after. Send their BS text with pictures that the service was completed. I raised this issue with Derek, but he never addressed it. Very dishonest company to deal with!

I highly recommend https://aqua-freedom.com…read more They do our weekly service and always send a report of what they did and picture showing that they closed the gate when they left. Derek, the owner, is always very prompt in his responses to any questions we have. We were out of town during the winter storm and we contacted Derek to make sure our freeze protection was set up correctly. He stopped by our house within minutes of our email and made sure everything was set up. While we were out of town my parents were staying at our place and Derek was able to answer any questions my dad had. It definitely gave us piece of mind knowing that Derek would be available to help my dad if needed. I can't say enough good things about them!

Repair leaking Jandy valve. Francisco wanted 80% upfront before he started. This is ridiculous. I…read morewill never use somebody that request such a large upfront payment.

I requested a quote and responded very quickly. Next day he was at my house cleaning my above…read moreground pool which the water had turned green. Within a few hours the water started clearing up. Very satisfied with the results.